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C-Date UK Reviews 

481
•
TrustScore 1.5 uit 5

1,4

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Have tried to cancel on 9 occasions by following their cancellation process to the letter. Have asked for confirmation but received none. I fully expect to have to do this through my bank. I get th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Kindly cancel my c-date subscription associated with my email asap so that it is not automatically renewed. My profile name is Ron. After repeated emails and customer service form submissions, the can... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

I have just received a letter from a Solicitors in Luxembourg asking for an astronomical bill for services in April. They say it is the second letter sent this is the first I cancelled the subsc... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

Really poor quality site: no search functionality, and "matches" that it sends you are rarely from anywhere nearby, and don't necessarily have anything that you'd actually be looking for. You have... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Relatiebureau

Over C-Date UK

Geschreven door het bedrijf

C-Date. Love your way.
C-Date is online Dating, made different. We give you matches. Get to know your dates. Have intimate moments. Burning passion. Have fun finding the "one". Just the way you want. Choose one of your matches, because of your shared interests, or sometimes just because! A balanced gender ratio in the Premium Area increases your flirt success. For now or forever? That's up to you!

For now or forever? It's up to you!

Geschreven door het bedrijf

Just sign up, relax and connect with your matches.
Tell us who you’re looking for, we’ll take care of the rest. Based on your preferences, we’ll find singles near you who are looking for exactly the same thing. Let the sparks fly!
Data protection? Absolutely!
We know how important security and safety are in online dating. That’s why we protect not only your data and conversations: Fake profiles and scammers don’t stand a chance with us.

Contactgegevens

C-Date. Love your way

Just sign up, relax and connect. No pressure. No fixed rules.

1,4

Zeer slecht

TrustScore 1.5 uit 5

481 reviews

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Heeft 97% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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1,4

Alle reviews

(481)

49 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

This site is rubbish

This site is rubbish . Full of escorts and woman after money for photos and people that just ghost you . The site needs to make a setting that they must get back to you even just to say no thanks . Steer clear of this site

1 juni 2026
Logo C-Date UK

Antwoord van C-Date UK

Hello,

I'm sorry to hear that your experience did not meet your expectations.

We take reports of scammers and suspicious behaviour very seriously and encourage members to report any profiles that appear to violate our guidelines so they can be investigated.

Thank you as well for taking the time to share your suggestion regarding replies to messages. While we cannot require members to respond, I can certainly see why such a feature could be useful, and we will take your feedback into consideration.

I wish you all the best in your search.

Kind regards,
Mia

Beoordeeld met 1 van de 5 sterren

Bullies

I made an account and cancelled my payment for it and then was sent a letter about it being my final payment when there was never a first letter received I reached out to have my account deleted and they still have not deleted my account dispite claiming to the owners of this site are bullies and instead of making a phone call or writing an email they just send collection maybe do that in future to see what's going on

22 mei 2026
Review zonder uitnodiging
Logo C-Date UK

Antwoord van C-Date UK

Hello Kazuki,

I'm sorry to hear that this situation left you with such a negative impression.

I did ask for some additional information so I could check what happened, but unfortunately I never heard back and wasn't able to find a profile linked to your review. Because of that, I can only comment in general terms rather than on the specifics of your case.

What I can say is that when a payment remains outstanding, we don't immediately send cases to a collection agency. We first contact members by email and give them the opportunity to settle the balance directly with us. A collection agency only becomes involved if the matter remains unresolved.

Kind regards,
Mia

Beoordeeld met 1 van de 5 sterren

SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM…

SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM. Will threaten you with fake layers trying to collect fake debts, in the U.K you can get them done for harassment if they keep contacting you. Please read all trust pilot reviews and take them seriously. These people prey on vulnerable people, never give them any money! I had to contact my bank to prevent them from helping themselves to my account and to reclaim fraudulently taken money. I have no idea how they are getting away with what they are doing and I hope the authorities stop them and hold them accountable for their actions soon. Disgusting people, literally scum of the earth! SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM....did I mention it's a SCAM?!!!!!!!!!
Edit....they have seen my review and now they are asking for more information from me! Unbelievable! They want contact details, no doubt to harras me further! The nerve of these people!!!

8 mei 2026
Review zonder uitnodiging
Logo C-Date UK

Antwoord van C-Date UK

Hi Mark,
I'd like to look into your claims and resolve this matter with you. If you can respond to the information request it would be appreciated.
Thanks Emma.

Hello Mark,
We are certainly not trying to harass you, we simply want the opportunity to review your case properly and help resolve the matter.
Without additional information, unfortunately I’m unable to investigate or assist further. Alternatively, you can also contact me directly at trustpilot@c-date.co.uk and I’ll be happy to help.
Thanks, Mia

Beoordeeld met 1 van de 5 sterren

C-Date scam

Joined, then 1 week later exercised my right to cancel using their cancellation link. For 3 days I heard nothing. Then they did not cancel but , continued my membership. This is a scam company. I have screen shots of cancellation request. They ignored. Date and time stamped so they have no legal case. They contact me and say the link they provide to cancel.is the wrong link! UTTER BOLLOCKS! Reported to uk.internet fraud line...

14 april 2026
Review zonder uitnodiging
Logo C-Date UK

Antwoord van C-Date UK

Hi Carl,
I believe your case was resolved, but to be sure I'd appreciate if you'd respond to the information request. If it's not yet resolved, by providing more info I'll be able to take a look at your case and make sure we help you.
Thanks Emma.

Beoordeeld met 1 van de 5 sterren

C-Date law" primarily refers to UK…

C-Date law" primarily refers to UK consumer rights disputes involving the online dating platform C-Date. It is not a formal legal statute but a common search term for users facing aggressive subscription and debt collection practices associated with the site.
1. Consumer Rights Issues (C-Date Platform)
Many users report difficulties with C-Date’s subscription model, often leading to legal concerns:
Automatic Renewals: Users frequently complain of being charged for full subscriptions after a trial period ends, often without clear prior consent.
Cancellation Difficulties: The site has been widely criticized for having an obstructive or "impossible" cancellation process, sometimes requiring a fax or burying instructions deep within the interface.
Debt Collection Threats: If payments are stopped via a bank, users often receive threatening letters from foreign (often German or Luxembourg-based) debt collection agencies demanding sums that can escalate to over £300.
2. Legal Protections and Recourse
Legal experts note several protections under UK law for those affected:
Debt Enforceability: Foreign debt collectors generally cannot enforce payments in the UK without a successful UK court judgment. Legal professionals suggest these companies rarely pursue such claims due to the high cost and complexity post-Brexit.
Consumer Contracts Regulations 2013: UK law provides a 14-day right to cancel for most online services.
Consumer Rights Act 2015: Contracts may be deemed unenforceable if they contain "unfair terms," such as misleading pricing or hidden renewal clauses.
Harassment Laws: Continuous aggressive demands for payment may be classified as unlawful harassment under the Administration of Justice Act 1970.
3. Alternative Meanings
"Circa" Date: In broader legal and historical contexts, a "c. date" (e.g., c. 1920) indicates an approximate date, abbreviated from the Latin circa.
VBA Coding: In technical environments (like Excel), CDate is a function used to convert strings into a Date data type.
Statutory Citation: In UK legislation, "c." followed by a number (e.g., 2024 c. 10) refers to the chapter number of an Act of Parliament..

EASY REPORT TO POLICE AND COURT..

AND ANYWAY USE YOUTUBE..GERMAN LAYER EXPLAIN ABOUT..CDATE, E COLLECT, ABOUT ADVOCAT AND FAKE COMPANIES

Mahnung von eCollect AG, T&D Rechtsanwälte und Advokat Radoslav Koychev - so können Sie sich wehren!..copy on youtube.

C-DATE IS SO FUNNY STILL TRY REPORT THIS REVIEW🤣🤣

23 april 2026
Review zonder uitnodiging
Logo C-Date UK

Antwoord van C-Date UK

Hello Mike,
I would like to advise once again that I would be happy to assist you should you need any help with your account.
Best regards,
Mia

Beoordeeld met 1 van de 5 sterren

This service is a scam - Your Bank Account is at Risk - Avoid it!

This service is a scam! Avoid it! I signed up and realized the contacts are only with c-date workers. I tried to cancel but couldn't, even though I took screenshots of my cancellation attempts. I used a prepaid card for sign-up, but c-date has been repeatedly trying to withdraw money from my bank account, possibly hoping I won't notice. Do not use this service; you won't be able to cancel, and your bank account could be at risk.

27 februari 2026
Review zonder uitnodiging
Logo C-Date UK

Antwoord van C-Date UK

Hello Maxwell,

Thank you for sharing your concerns. I'm sorry to hear that your experience has left you feeling this way.

I would like to reassure you that we are a legitimate company, and the matches on our platform are genuine members looking to connect.

Cancelling is straightforward via the cancellation form available on our homepage before logging in. If there is ever any difficulty, our Customer Service team is always happy to help.

I'd really like the chance to look into your case properly. Please feel free to provide the requested information here, or contact me directly at trustpilot@c-date.co.uk and I’ll be happy to assist.

I hope to clear this up for you soon.

Hello Maxwell,

Unfortunately, we did not receive the requested information in time to locate your profile in our system.
As mentioned in our earlier message, you can contact me directly at the mentioned email address, and I’ll be happy to help you sort this out.

Best regards,
Mia

Beoordeeld met 1 van de 5 sterren

Cancellation Process Raises Serious Concerns

I rarely leave reviews, but this experience absolutely deserves one.

I signed up for a one month subscription and within a week realised this site is completely low quality and not worth the money. Naturally, I decided to cancel, which is where the real problem begins.

They claim there is a cancellation link at the bottom of the homepage. That is misleading. On every normal subscription service, clicking cancel takes you through a simple process where you confirm your choice, maybe give a reason, and that is it.

Not here.

Instead, you are redirected to a form that feels more like applying for a passport than cancelling a dating subscription. They ask for your username, the exact date you subscribed, your payment method, and even personal details such as your address. None of this should be necessary just to cancel a subscription.

After completing all of that, you are then told that customer support will respond within five working days.

Five working days just to cancel a subscription.

This delay creates a very obvious risk. Anyone trying to cancel close to their renewal date could easily be pushed into another billing cycle and charged again. Based on the number of similar complaints, this does not appear to be a one off issue.

I have now submitted the cancellation request through their process and received an email confirming that my request has been received.

My subscription is due to expire on 8 May 2026, and I made my intention to cancel well within this period. I have kept full records of everything, including screenshots, receipts, and all communication related to this cancellation.

However, it is concerning to see many other users report that even after following the cancellation process, they were still pursued for additional payments, in some cases involving third party debt collection agencies and significantly inflated amounts.

I hope that will not be the case here. Given that I have followed their stated process and acted within the correct timeframe, any attempt to charge me further or pursue payment will be formally disputed and escalated, including seeking legal advice if necessary.

For a company operating under UK consumer protection and GDPR standards, this process is deeply concerning and, in my view, unnecessarily obstructive.

Avoid.

14 april 2026
Review zonder uitnodiging
Logo C-Date UK

Antwoord van C-Date UK

Hello VaderKnight,

Thank you for taking the time to share your experience. I’m sorry to hear that the service and cancellation process left you feeling disappointed.

The cancellation form is in place to securely identify the correct account and prevent unauthorized changes, but I’m sorry if it felt overly complicated in your case.

At this time, I haven’t been able to check your account yet, as I would need the requested information in order to locate your profile. Please either provide those details as requested, or contact me directly at trustpilot@c-date.co.uk
so I can personally help you check the status of your Premium membership and cancellation request.

I’ll be happy to assist you further.

Update: Hello VaderKnight, unfortunately I haven't heard back from you, if you still need my assistance you can always contact me at the email address stated above and I'll be happy to help.

Best regards,
Mia

Beoordeeld met 1 van de 5 sterren

Avoid this scam

Avoid this scam, fake profiles, incredibly difficult to cancel membership. Currently getting legal threats over outstanding payments when I contacted them and told them I wanted to cancel membership.

14 april 2026
Review zonder uitnodiging
Logo C-Date UK

Antwoord van C-Date UK

Hello Jamie,

Thanks for your review, I'm sorry to hear about your experience.
I’d like to reassure you that C-Date is a genuine service. We also take the quality of profiles seriously, and if any suspicious profiles are reported, they are reviewed by our teams.

Regarding cancellation, the cancellation is made easy via the cancellation form on our websites homepage, accessible before logging in, I’m sorry if the process felt difficult in your case.

Concerning the outstanding payments, I would need more information related to your profile with us in order to assist you.

Please feel free to contact me directly at trustpilot@c-date.co.uk with your details so I can review your account and help clarify everything for you.

Update: I’ve had a look at your account and can see you cancelled via the link, which is great, it just came through after the renewal.
That said, I’ve reviewed your case and it’s now been closed. There are no payments due.
If you want to go over anything in more detail, feel free to email me directly.

Best regards,
Mia

Beoordeeld met 1 van de 5 sterren

Twice I have now requested this fraud…

Twice I have now requested this fraud company to delete my account and stop taking payments for fake profiles, today I decided to report fraudulent payment to metropolitan police and bank fraud team, like many have said its fake yet still take payments, you will be liable for any solicitor fees from 13th April 26, I've asked you twice, here is copy of email Hi Andyboy,
We have received your cancellation and we can confirm that your Premium Membership will expire on 11.05.2026.

I didn't cancel renewal in time limit, I asked cdate 3 days after I opened account so if 3 days after account opened isn't on time, then yes you're a scam. I've read most comments about cdate problems after problems profiles say uk, you scan photos and they from different people mostly outside UK who have zero knowledge there photos are being used on you're site. Again this was all said in first email to cdate.
Thank you for full refund, I can only ask that you're site change a few a few things, making it easier for customers to find end subscription instead of having to scroll, secondly, more checks are done on photos, example, lady live says uk London, scan photo says photo from lady in Spain most I've spoken to after few messages are more interested in what's in you're bank account which straight away red flag, better verification on female members is needed, uk license, uk home telephone number etc.

12 april 2026
Review zonder uitnodiging
Logo C-Date UK

Antwoord van C-Date UK

Hello Andyboy,

Thanks for your review.
I’m sorry to hear how upsetting this situation has been for you.
We take concerns like this seriously and would like to help resolve this for you. Please contact me directly at trustpilot@c-date.co.uk with your details so that I can review your account and ensure everything is handled correctly.


Update: Thank you for providing the requested information. I have now been able to locate your profile.

After checking, I can see that your requests have already been reviewed and responded to internally, so I would kindly ask you to check the communication that has been sent to you, as it contains the relevant details regarding your membership. We can confirm that your Premium Membership is now cancelled.

I would also like to reassure you that C-Date is a genuine company. As with any online platform, it is possible that some suspicious profiles occasionally slip through our checks. If you come across any profiles that concern you, please report them directly, so they can be reviewed.

If you wish to delete your profile, you are of course free to do so directly in your profile settings.

update: Hi Andyboy, I'll email you directly so that we resolve your complaint.

Update: Thank you for sharing your suggestions with us. I’m glad we were able to help resolve the matter for you. I will make sure to pass your suggestions on to the relevant team.

Best regards,
Mia

Beoordeeld met 1 van de 5 sterren

C-SCAM. AVOID

I subscribed for the one month trial only to realise almost immediately that it was a dodgy site full of fake profiles. It was extremely difficult to find the online form you needed to submit to cancel the membership but I submitted it same day as i joined. An automated prompt appeared on screen stating that I would be notified by email of the cancellation. Alarm bells were ringing. This is not how sites work in this day and age. That confirmation email never came. Over the next few days I must have submitted the online cancellation form another ten times. Still, nothing. Extremely worrying. A month later my bank contacted me about suspected fraud confirming my suspicions. The bank asked if I wanted to cancel that and all future payments, to which I obviously agreed. I finally opted to write a review on Google Play to warn others. C-Date replied to that review asking me to send an email to a specific address, confirming my email address, so that they could cancel my subscription. I sent it. Again, no reply. I have since received extremely aggressive letters in the post threatening legal action for lack of payment. I replied to the debt collectors explaining the above and was asked to provide proof of my attempt to cancel the subscription. Who, in their right mind, would take a screen shot of a prompt on the screen saying that i would receive confirmation of cancellation by email. A legitimate site would never do this. Its just not normal. Absolute scam. I have spoken with the Citizens Advice Bureau and as a result submitted a report to the Police. At this point, if they want to take me to court, go for it. Consumer Rights Act. UK and EU laws would eat them up. SCAM. Preying on vulnerable, lonely people and threatening them. You should be ashamed. Disgusting. If C-Date was a legitimate site it would be the most incompetent and negligent dating site ever, but it's not because it's a SCAM. They have intentially manipulated their setup to trap you in a web of lies, gaslighting you into thinking that you are the guilty party and then attempting to rob you blind. Hundreds if not thousands of negative reviews online, all corroborating my story. The authorities should shut you down!

3 april 2026
Review zonder uitnodiging
Logo C-Date UK

Antwoord van C-Date UK

Hi,

I wasn’t able to match this review to a specific account, so I can’t check the case details at this stage. If something didn’t work as intended, I definitely want to take a closer look and review this properly.

I’ve sent you an information request via Trustpilot. Please respond with a few more details so I can locate your account and see what happened and what can be done.

Thanks,
Noel

Beoordeeld met 1 van de 5 sterren

They did not take money off me

They did not take money off me. But the men were married when I requested no married men. The comments were disgusting.

17 maart 2026
Review zonder uitnodiging
Logo C-Date UK

Antwoord van C-Date UK

Hello Caz,

Thanks for your review.

I’m sorry to hear that your experience was disappointing. I understand your concern about seeing profiles that didn’t match your preferences. The system suggests matches based on various factors, but sometimes these may not fully align with what you’re looking for.

Regarding comments or messages that feel inappropriate, these can be reported so they can be reviewed.

If you’d like more guidance, please contact us via the contact form on our website.

Best regards,
Mia

Beoordeeld met 1 van de 5 sterren

3 companies so ugly, even their shadows are unattractive.

They’re nothing more than a predatorial scam company, working in coordination with tinpot debt collectors like ECollect AG and unethical ambulance chasers such as Astras-Veritas, namely ‘Radoslav Koychev’, which is obviously a pseudonym and play on the name of Bulgarian politician; Radoslav Boychev. They use bullyboy tactics to make you pay up for supposed debts and threatening legal action, etc.

Do yourself a favour and stay away from them!

3 januari 2026
Review zonder uitnodiging
Logo C-Date UK

Antwoord van C-Date UK

Hello Mr,

Thank you for your feedback.

We aim to be transparent about our membership terms, billing, and cancellation conditions, which are explained during registration and in our terms and conditions.
In cases where payments remain outstanding, accounts may be handled according to standard procedures, which can include working with external partners.

If there has been any misunderstanding regarding your account, I will be happy to review the situation and help clarify things. Please contact me directly at trustpilot@c-date.co.uk.


-We just wanted to follow up as we haven’t heard back from you yet. If you still need any assistance or have any questions, please feel free to get in touch at any time, we’ll be happy to help.

Best regards,
Lea

Beoordeeld met 3 van de 5 sterren

I didnt like the fact last Thursday you…

I didnt like the fact last Thursday you cut someone off mid conversation. It seemed pretty harsh and now I can’t get back in touch with them.

Lots of men are complaining that there are a lot of scammers using the site.

4 maart 2026
Logo C-Date UK

Antwoord van C-Date UK

Hello Yvonne,

Thanks for your review and for sharing your thoughts.

We understand it can be frustrating when a conversation suddenly stops. Unfortunately, we can’t always be sure why a match disappears, it could be that the member decided to leave the platform.

Regarding scammers, we take reports of suspicious profiles very seriously. If something ever seems off, you can report the profile and our team will take a closer look. And if you ever need assistance, feel free to reach out via our contact form.

Best regards,
Lea

Beoordeeld met 3 van de 5 sterren

I like that there are no hidden fees or…

I like that there are no hidden fees or credits. You can chat and see who is online, read profiles, leave messages.
There are quite a few fakes and some who never answer messages but overall one of the better apps around

4 maart 2026
Logo C-Date UK

Antwoord van C-Date UK

Hello Viking,

Thank you for your thoughtful review!

We’re glad to hear you appreciate the transparent setup on C-Date and the features like messaging and seeing who’s online.

We do work hard to keep profiles genuine, but if you ever spot suspicious accounts, you can always report them and our team is always happy to help via our contact form if you need assistance.
Your feedback is really valuable and helps us keep improving the experience for everyone.

Kind regards,
Lea

Beoordeeld met 1 van de 5 sterren

Nothing it’s not good at all

Awful no one wants to meet only for sexx

4 maart 2026
Logo C-Date UK

Antwoord van C-Date UK

Hello Kim,

Thanks for sharing your experience!

C-Date is mainly used by adults looking for casual connections, so it might not always match everyone’s expectations. We totally understand that this can be frustrating if you were hoping for something different.

If you’d like tips on connecting with members who share your interests, our friendly customer service team is always happy to help via our contact form.

Best regards,
Lea

Beoordeeld met 3 van de 5 sterren

Quite a few time wasters & scammers on…

Quite a few time wasters & scammers on this site

4 maart 2026
Logo C-Date UK

Antwoord van C-Date UK

Hello Paul,

Thank you for your honest review.

We take the authenticity of profiles on C-Date very seriously and use moderation tools to detect and remove suspicious accounts. Customers can always report any profiles they find questionable, which helps us keep the community safe and genuine.

If you ever need assistance with anything, our team is always happy to help via our contact form. We appreciate your feedback and are continuously working to improve the experience for all members.

Kind regards,
Lea

Beoordeeld met 4 van de 5 sterren
Logo C-Date UK

Antwoord van C-Date UK

Hello Michael,

Thank you for your positive feedback!

We’re really glad to hear that you generally enjoy using C-Date. We understand that sometimes conversations or connections may not always develop the way you hope, which can happen on any dating platform where people have different expectations.

We truly appreciate your feedback and hope you’ll continue to have positive experiences and interesting connections on the site.

Kind regards,
Lea

Beoordeeld met 1 van de 5 sterren

Not great service

Not great service. I’ve requested multiple times to deactivate my account with no response from the customer service or support team.

4 maart 2026
Logo C-Date UK

Antwoord van C-Date UK

Hello Mrjay,

Thank you for your feedback!

After checking your account, we can see that our customer service team had been in touch and shared how to cancel your membership. To make things easier, we’ve gone ahead and cancelled your premium membership as a goodwill gesture, so it won’t be renewed.

Just a friendly tip; sometimes our emails like to hide in your spam or junk folder, so it’s worth keeping an eye out there. We hope this helps, and we really appreciate you sharing your experience!

Best regards,
Lea

Beoordeeld met 1 van de 5 sterren

It’s appalling

It’s appalling, the server is down more than it is up and running.

4 maart 2026
Logo C-Date UK

Antwoord van C-Date UK

Hello Matthew,

Thanks for your review.
We’re sorry to hear that you’re experiencing these issues.

We haven’t been able to reproduce the problem on our side, so to help us investigate, please send a screenshot of the issue via our contact form on our website. Our team will be happy to check it and assist you as quickly as possible.

Best regards,
Lea

Beoordeeld met 1 van de 5 sterren

Absolutely full of AI

Absolutely full of AI. Waste of time. Don't waste your time let alone your mother. X

4 maart 2026
Logo C-Date UK

Antwoord van C-Date UK

Hello Mark,

Thank you for sharing your feedback.

At C-Date, profiles are created and managed by real members, and we use moderation systems to detect and remove suspicious or non-genuine accounts. Maintaining an authentic community is very important to us.

If you ever come across a profile that seems questionable, we encourage reporting it so our team can review it. We appreciate you taking the time to share your concerns. If we can help you with anything else, please contact us via the contact form on our website.

Best regards,
Lea

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Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

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