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Bedrijfsgegevens

  1. Elektronicawinkel
  2. E-commerceplatform
  3. Elektronicabedrijf
  4. Elektrogroothandel

Geschreven door het bedrijf

CalChip Connect is the nation's leading IoT distributor. Its passionate team combines extensive supply chain experience with an intimate understanding of the market for connected devices and decentralized wireless solutions, to expedite access to the highest performing devices in the market today through a modern eCommerce shopping experience. More than just an eCommerce store, CalChip Connect helps manufacturers achieve scalable distribution with global warehousing, high-tech sourcing, supply chain management consulting, and component sourcing. More information at www.calchipconnect.com.


Contactgegevens

2,4

Slecht

TrustScore 2.5 uit 5

20 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft nog niet op negatieve reviews gereageerd

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 2 van de 5 sterren

The company will take an order but has follow though issues.

The order process was normal and everything else seemed normal. I had read other reviews before buying and figured there was a reason for those issues that no long existed. I failed however to verify that Cal Chip website was functional past the ordering phase. After receiving my partial order I have endless trouble performing even the most basic function (like getting product key) or support from their website, phone or email.
Before you decide to order, go look at their support options, try to call or email support. You will quickly find out they will take a order but everything goes AWOL after that. I

2 juli 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Scam

I never received my miner or the refund they promised! Scam!

5 januari 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Customer service said they owed me 96$…

Customer service said they owed me 96$ refund for an antenna that was never delivered. I completed several forms and waited for a refund. I have never been refunded and my account was set to "expired" suddenly.
Captcha doesnt work anymore.
They dont reply to any "Contact Us"

SCAM.

15 september 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Do not do business with CalChip Connect

This is a terrible company. They cheated me out of $5,000 by sending me a defective part and then having me send it to the manufacturer for replacement and then telling me it was too late to return it because I had done so.

3 juni 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Absolute scammers

Absolute scammers, take your money for a product, sell it to someone else, make you wait a year by which time it's impossible to make a profit on the item. Customer service is the worst I have ever seen. Avoid at all costs.

14 juli 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Scam

I have done an order on 19/05/2021 and now 4/12/2022 is not yet arrived. I am writing via mail with their support since 6 months to understand what's going on, and in the first place they told me that had to control the status of the order and then they disappear. After many mails they answer that my order is cancelled without any reason and not refunding money. I am still trying to get in touch with them but they are not answering to any mail. They are keeping my money for 1 year and half.Worst company ever and worst support ever. Stay away from them

3 december 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Service, Quality Products, & an Amazing Team

After reaching out to CalChip I had a great experience & their team was very responsive in solving my problem.

CalChip is a great US based company, I would much rather chose to do business with an US based company over a corporation based in China, keep that in mind next time your weighing your options.

24 juni 2022
Review zonder uitnodiging
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Antwoord van calchipconnect.com

Thanks for the review! We're glad we were able to assist you and get your problem resolved.

Beoordeeld met 1 van de 5 sterren

scam

I have ordered a device, but never received it. I also never received a refund that they offered. I wait since month for the refund.

14 juni 2022
Review zonder uitnodiging
Logo calchipconnect.com

Antwoord van calchipconnect.com

Hey Eddi, thanks for leaving us a review. We are sorry to hear that you didn't have a positive experience with us. Please let us know what your order number is by filling out this form and we will be sure to get this resolved for you: https://calchipconnect.zendesk.com/hc/en-us/requests/new?ticket_form_id=4465705877140

Beoordeeld met 1 van de 5 sterren

ORDERS are NOT FULLFILLED, 2 REFUNDS are NOT DONE!!!

- I ordered 3 products on May 2021
- After 11 months I didnt get any one of these 3 product orders. and I requested REFUND on 7th April 2022
- I didnt get 2 refunds out of 3
- I have been contacting via Twitter; they asked me to send ID pictured again which I did swiftly.
- Since then they dont even reply to me.
I can not get my refunds.
My losses:
- I coundt use 3 devices as my orders are not fullfilled 12 months after paying for them
- I'm still loosing opportunity costs
- My money is being used for more than 1 year without even daring to reply

2 juni 2022
Review zonder uitnodiging
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Antwoord van calchipconnect.com

Hey Murat, thanks for the review. Sorry you didn't have a positive experience with us. We just looked into the DMs on twitter and see that everything was refunded on June 3rd and confirmed by you that it was received. Sorry for the delay in getting this to you, but glad everything has been resolved.

Beoordeeld met 1 van de 5 sterren

I would put “shltty” if it was an option

I would put “shltty” if it was an option. Ordered over a year ago. No product yet. Have asked for refunds twice with no results.

21 mei 2022
Review zonder uitnodiging
Logo calchipconnect.com

Antwoord van calchipconnect.com

Hey William, thank you for the review and sorry to hear that you haven't had a positive experience with us. We know that the delays have been tough for everyone. We looked into your orders and it appears that everything was refunded on May 24th.

Beoordeeld met 2 van de 5 sterren

As many others have mentioned this…

As many others have mentioned this company has terrible order delays without letting the buyer know that is the case when ordering and then stringing them along (It'll be shipped "soon")

I know what back-ordering is, and if you display that it's a backorder and I decide to move forward with that being the case, then that is one thing, but if there isn't any indication that's it's going to be more than 4 weeks, then that better be as long as I have to wait. If you don't say anything to the contrary, then I am going to expect that you have the product and are going to be shipping it

I ordered my product on May 5, 2021 - It arrived on Thursday, March 24, 2022. 2 stars because they aren't scammers; it did indeed get here, but I don't need it anymore, I mean really... That's over 10 months.

27 maart 2022
Review zonder uitnodiging
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Antwoord van calchipconnect.com

Hey Ashby, thanks for the review and honest feedback. We are sorry to hear that you didn't have a positive experience with us but glad that you ultimately got the product you paid for. After halting the sales of the RAK Miners in May 2021, we made it a policy to no longer take pre-orders due to the unreliability of the supply chain. We now only sell items that we have in stock and ready to ship.

Beoordeeld met 1 van de 5 sterren

Excessive delays in order and no support

My order was delayed for more than 3 months and I asked for a refund but they ignored it. They shipped the product anyway when I didn't need it anymore. Now they don't even reply to my requests for refunds. AVOID THIS COMPANY.

16 maart 2022
Review zonder uitnodiging
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Antwoord van calchipconnect.com

Hey Fer, thank you for the review and we are sorry to hear that you didn't have a positive experience with us. We are optimistic that you would have received your refund by now, but if you haven't yet, please fill out this form here and we'll look into it right away: https://calchipconnect.zendesk.com/hc/en-us/requests/new?ticket_form_id=4465705877140

Beoordeeld met 4 van de 5 sterren

Been 6 month or more but finally arrive…

Been 6 month or more but finally arrive not a scam which i was worried

29 december 2021
Review zonder uitnodiging
Logo calchipconnect.com

Antwoord van calchipconnect.com

Hey Chris, thank you for this review! The supply chain delays have been very difficult which is why we no longer take pre-orders on any items and only sell in stock, ready to ship devices. Thanks for helping us by confirming that we are not a scam, and that if you purchase something from us you will in fact receive it unless you decide you want a refund.

Beoordeeld met 1 van de 5 sterren

Stayaway.

Calchipconnect has no idea what they are doing. No orders filled, no response to the questions about the orders and when you get an answer, it sounds like a 16 years old teenager is answering, which is way far from being professional. My order was never filled, replacement and change questions never answered. I will most likely contact to my credit company to dispute the charge made in April and still no product delivered in November the same year. California Attorney General and Ftc.gov as well as BBB will be notified. This is not the way of conducting business in the USA. This is what makes us different from the Third World countries. Ethics, justice, responsibility, human rights. It's a shame.
UPDATE: in Result of this negative review, they deleted my account. Bunch of moody kids. Shame on you guys.

13 november 2021
Review zonder uitnodiging
Logo calchipconnect.com

Antwoord van calchipconnect.com

Hey Namik, thank you for the review and sorry to hear about your experience. We've come along way since you left this review and have improved our business practices as well as our customer support. To my knowledge there would have been no reason your account would be deleted. Please fill out this form here and we can look into this for you: https://www.calchipconnect.com/pages/customer-feedback-form

Beoordeeld met 1 van de 5 sterren

Terrible experience

Terrible experience. Order a miner, like everyone else, they never sent it. Filled out the refund form on 10/25, today I got a confirmation that they put me in line for a replacement!??. Then they then sent me an email that they cannot process my refund due to an error with my credit card, that I must not be using the same card or same address (both of those statements are false). Had to fill out a form to try to get a bank wire that they say can take up to 3 weeks. Based on what I'm seeing here, that won't happen. Already notified my bank about this scam.

11 november 2021
Review zonder uitnodiging
Logo calchipconnect.com

Antwoord van calchipconnect.com

Hey Lorne, sorry to hear that you didn't have a positive experience, but thank you for the review. We have improved both our business practices / policies and customer support since you left this review. We are optimistic that everything has been taken care of by now, but if for some reason you feel like something was missed, please fill out this form here and we will look into this right away: https://www.calchipconnect.com/pages/customer-feedback-form

Beoordeeld met 1 van de 5 sterren

Dishonest business practice

Dishonest business practice, took my money for over a years, doesn’t ship the product out and ignore my refund request. They are scammers

4 november 2021
Review zonder uitnodiging
Logo calchipconnect.com

Antwoord van calchipconnect.com

Hey Larry, thank you for your review. Sorry to hear that your experience with us wasn't a positive one. We have improved both our business practices / policies and customer support since you left this review. We are optimistic that everything has been taken care of by now, but if for some reason you feel like something was missed, please fill out this form here and we will look into this right away: https://www.calchipconnect.com/pages/customer-feedback-form

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