Canadavetexpress Reviews 

150
•
TrustScore 3 uit 5

3,0

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Beoordeeld met 1 van de 5 sterren

My items were ordered on September 4, 2026. I had anticipated it would take a while for shipping. It took over 21 days. I requested a refund to get a refund though now they keep emailing me if, I rece... Toon meer

Beoordeeld met 1 van de 5 sterren

They definitely sell fraudulent merchandise. I bought 4 Seresto cat flea collars and all of them were fakes. I compared the tins that the collars were received from Canada Vet express, and it did not... Toon meer

Beoordeeld met 5 van de 5 sterren

The people in this leaving one star reviews are unable to read the clear time frame it takes to order. The products are real 100% you must give heartworm meds after a heartworm test at vet prior t... Toon meer

Beoordeeld met 3 van de 5 sterren

Took over 10 days for delivery. Tracking the package, i can see it appeared a series of shipping errors. I suggest you stop using USPS and find a dependable delivery service. Having been in the mai... Toon meer

Bedrijfsgegevens

  1. Dierenwinkel
  2. ook in
  3. Apotheek
  4. Dierenverzorgingswinkel
  5. Veterinaire apotheek

Informatie afkomstig van verschillende externe bronnen

Buy pet supplies, flea and tick treatments, heartworm prevention, joint supplement and much more. ✔ Worldwide Free Shipping ✔ Lowest Price ✔ 100% Money Back Guarantee ✔ Easy Returns.


Contactgegevens

3,0

Gemiddeld

TrustScore 3 uit 5

150 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,0

Alle reviews

(150)

8 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Canada Vet Express is my go-to source…

Canada Vet Express is my go-to source for my pet meds. We've used them for two of our dogo's. The prices are well below prices at our vet and the customer service is exceptional. Delivery always arrives on time.
We've shared our experiences with Canada Vet Express to all our doggo loving friends. Highly recommend.

11 mei 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Poor Communication & Customer Service

I purchased $247 of pet medication on April 4th. Received no confirmation beyond the Norton "free protection" Email. Money was taken from my account on April 11th. Received a garbled voice message on April 13th asking me to call the company. I did and could not get hold of a person. It kept putting me to different voice mail boxes. I left a message with two alternate contact numbers and quoted my order number. Today (April 15) I got online to try and figure out the status of my order as it is over a week since I made it and I was told the order is cancelled as they could not get hold of me! They states " We did not receive any response from you so we had cancelled your order and processed refund on 04/11/2022.
Please allow 3-5 working days for the refund to reflect to your account.
Kindly call us on our toll-free number to place the same order with additional discount."
Why was the first and only contact a voice mail on April 13th if the order was already cancelled?
I cannot recommend a company that is so quick to take your money and yet offers such poor customer service.

15 april 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Please do not order from this company

Please do not order from this company! I was sent Soresto collars for another country. Started researching to see if they were real. I called the company twice with no resolution. I checked with two local veterinarians and I called the company that bought out Bayer soresto line and was advised not to use these. Now I am out the money because Canada vet express will not take them back.
Poor customer service I will never order from them again. ( I have ordered previous years from them and was not sent the wrong ones) LC

18 maart 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Deceptive Advertising for a Non-Equivalent Generic

They offer a Heartgard Plus for Dogs Generic called Nuheart. When the product arrived that's exactly what the invoice said, but Heartgard Plus contains Ivermectin/Pyrantel. Nuheart contains only Ivermectin. When I called to inquire I was rather rudely handled by a man who insisted it was the same thing and that Ivermectin was the active ingredient. And that it was half the price of the real thing. I insisted this was false advertising and he finally switched me to a woman who also gave me a bit of a hard time until finally agreeing to give me a refund. FYI, Petco carries a Heartgard+ generic that is made by Merck, the same company that makes the brand name product. Which would you choose?

14 februari 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Helpful and so Kind, Truly expert Customer Service

I have been ordering from Canadavetexpress for several years. I recently ordered the wrong product. MY fault but they agreed willingly to take a return of any unopened pill packs. I was so pleased. They even helped me order the replacement product. Now I just need to get the package sent back. I am thrilled they were so willing to help and did everything they could to help me out.

6 december 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I have been a customer for several years

I have been a customer for several years - I am very happy with the quality of the products and pricing, significantly cheaper than going through my vet. Shipping is pretty quick considering it's coming from out of the country. Very reliable.

3 december 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

fantastic prices & excellent customer service

This company has fantastic prices on Bravecto & Nexgard. Often, they send even bigger discounts than their already great prices. But on top of the great prices is the exceptional customer service. Canada Vet Express has never let us down!

2 december 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I love Canadian Vet Express

I love Canadian Vet Express I would recommend it to anyone who is looking for a great price on their pet meds I bought a couple different times and have always gotten the products that I ordered. Thank you for all your hard work

1 december 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

For Canadians

For Canadians, prices on the site are in US dollars. I ordered a product and the amount shown on the invoice was apparently in USD but no where do they say that. It was only on my credit card statement that I found the currency conversion charge.

1 december 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Customer Service

I was having some trouble checking out with the website, had to call customer service to get the order finalized. The gentleman that I spoke with was so pleasant and helpful. You just don't get customer service like this anymore. I have been using Canadavetexpress for a few years and will continue.

1 december 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

15-Year Loyal Customer

I have been purchasing NexGard from Canada Vet Express (CVE) for about the past 15 years. CVE always has provided world class service. I have recommended CVE to friends and family.

1 december 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent company

I have been a customer for some time, now and cannot recommend them highly enough. Pricing, availability and shipping are all great. Even during the early days of the pandemic, when everything got all out of whack, they got my pets’ medications to me in reasonable time, with good communication about possible delays, etc.

29 november 2021
Review zonder uitnodiging

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