cannaaidshop.com Reviews 

The small disposable carts are not worth buying the oil is good but the cart quality isnt and customer service won't help when you buy one and it doesnt work OR IF ITS LEAKING THROUGH THE BOTTOM OUT THE CHARGING PORT AS SOO AS YOU YAKE IT OUT THE BOX THEY WILL NOT HELP YOU

DO NOT deal with this company. They're committing fraud in several ways. First, I had been a customer for a long time, but I have noticed 1) There are NOT 30 gummies in the package; 2) they BILLED me for September on 9/8/26. They still have not sent them. I have called their # numerous times and NO ONE EVER ANSWERS,

I have been a CannaAid customer for years. I have found their products to be very effective and fairly priced. I recently placed an order with them. The USPS indicated that the product was delivered, but I never received the package. I contacted CannaAid, and was told that as soon as I provided proof that I placed a claim with USPS, they would replenish my order. I placed the claim, sent my proof, and was told that a new order was being sent to me. I haven't received it yet, but I am sure I will very soon. I am extremely impressed with the company's integrity, and appreciate their loyalty to customers. I will stick with this company above any others offering similar products. Thank you, CannaAid!

Order on July 17 and have not received the product. Previously worked wonderfully and he needed to receive the product as ordered.

Always consistent and my go to option! Excellent customer service as well.

Products are great, lots of variety, good taste, all the table stakes.

What has me writing this review is the service. I had one of my packages stolen, cut open and marked lost by USPS. Within 20 minutes of submitting a claim, Canna Aid had not only responded, but processed my replacement and sent me confirmation.

Ive been using them now for the better part of the year and dont go anywhere else. Great gummies and service is awesome, couldnt be happier

Bought there CBD Vape from the Tobacco shop and all there products were half empty (which idk if that’s normal but wtv) but that wasn’t the reason im giving a 1 star. The CBD pen charging port was completely destroyed and It had a very hard pull to it. It burned my throat and my lungs terribly. I went back to the tobacco shop and all the products they received all had the same issue.

Updated and upgraded to 3 stars.
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Their Sleep gummies were originally both tasty and effective. Since they've changed the flavors in recent months, the gummies taste horrible and I can't use them anymore. I called customer service but it is extremely difficult to reach a representative.
When I finally did, MacKenzie took all my information, and told me she would email me with authorization to return the defective product for refund. I've yet to receive that, and now I'm still waiting for customer service to pick up the phone. This is not the type of practice that will encourage repeat business. I strongly suggest that you pass on CANNAAID.
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Update:
MacKenzie just called me back and assured me that I will receive a full refund. She has a tough job dealing with demanding customers like myself, and she handles it very professionally.
That being said, Cannaaid.com really needs better quality control of their sleep gummies if they want repeat business.

They are SUPER FAST to print your label and mark your item shipped and the card charged. They don't tell you they are backordered and don't bother to updatevia email. I will never ever order from here again and I was a monthly buyer but they could care less!

I ordered the sample package. Ton of stuff. Will order again. Order came quickly

I paid $74 for two cartridges on 1/13/26. Today is 2/10/26 and I have received nothing in the mail. I have left messages for customer support and the sales department after staying on hold for 3 minutes each time. I have been emailing for weeks. Zero response. Don't trust these folks. I wish I hadn't.

Literally tells you instructions on how to unclog it for use which doesn’t even work just floods the dang thing (maybe just fix that problem for the consumer) this thing is like sucking a golf ball through a garden hose and all it does is make me cough horribly. More air flow for the love of god. Waste of money.

Couldn't tell you about my purchase because evidently someone must be home to sign for the delivery. No where was this stated when I purchased. Guess what..mail comes at 3 and who the hell is going to make sure they are home every day just in case they decide it time to deliver so I am out $50 I could have used at another vendor that just delivers it like every other one I've used.

How does a company spend four business days "creating" a lable? This company is super fast to take your money but does not ship. I figured out it was a scam, reported it to the BBB as a scam, called and disputed the charge, got my money refunded through my bank and they still are "creating a lable" DO NOT USE THIS COMPANY! There are legit businesses out there that have customer service and will actually ship product to you. This one is not one of them. They just take your money and print stickers.

Will not be a returning customer. Same MO, Quick to print label, super slow to actually ship. Sent message to inquire, cancel order, and move on. Suddenly the excuse was cleared up and ready to send. Scammy, sketchy, shyster feeling all the way.
Too many good companies out there to be jacked around.

Unable to assist with the most basic issue. Regularly mess up medication. Make "mistakes" and blame it on the customer. Refuses to provide "release letter" to allow me to move to a different company.

Without informing me, my interval of dispensing was lengthened, cannot aid declined to fix the problem despite the issue obviously being caused by them.

I ordered a sample pack from these guys, and from that moment, I had a FLOOD of spam in my inbox unlike anything I have ever seen. I wasn't born yesterday, I know how to operate online and they were the ONLY place I had gone in months. But from that moment its been like playing wack-a-mole. The samples were good so i ordered something else, and they sent me the wrong thing. ok. Sigh. Well I decided to take advantage of a giant sale they were having and tomorrow will be the 5th day where tracking says "shipping label made" without it actually being shipped. Im done with this company. DO better. As someone who has sold online for two decades, I would have long been out of business if I were this lazy.

The company has zero customer care representatives on the line, their email doesn’t get back to you, the chat functionality on the website is unresponsive and the social media links on their website lead to nothing. The site is shady and I absolutely would never order from here.

I'm going to keep this short and sour. I paid. Label was made the next day. 14 days passed. Item never got picked up. Never replied to 2 messages sent. Can't file a claim if the item hasn't shipped. Used to be a great company a few years ago. Now scammers. Last time doing business with them.
Update: So nearly a few days short of it being a month since I ordered, the package began moving out of nowhere and rapidly to my city. On 8/8, it was supposed to be delivered but guess what, it wasn't. It said delivered to my front porch, but I didn't receive anything and nothing was in the mailbox. I can't say for sure if they did something shady or if the postal service delivered it to the wrong place. I'll wait this day out until midnight. If it shows up, I'll change my review slightly and possibly give them another star. If it doesn't show up, then that will tell you all you need to know.
Update: Package never got delivered to my doorstep nor mailbox. I'd hate to say scam since they've sent me items in the past before but for this particular order, most likely a scam and I only say most likely because of the other 1-star reviews on here and also because there is a possibility it got sent to the wrong house.

Product is good if you can get it. It takes WAY to long to ship then in my case 2/3 of my order never arrived. If you’re willing to wait almost a week for them to ship and hope you get all your order go for it. As for me, never again will I order from this company