Cannon Safe Reviews 

I received a gun safe with the house I purchased. Cannon Safe provided excellent service in helping me gain access to code and directions to change it. Ryan was awesome.

The person that I chatted with was so helpful and patient! My problem was solved quickly.

Toni was very helpful in getting my safe unlocked. Everything she recommended worked and in such a short time!

Excellent customer service! Replied to emails almost instantly. Very helpful and super fast response. Had some difficulties getting ahold of them several weeks ago, it seems that was a one off issue. Overall a great company with excellent products! 👌

Rep asked a few questions to get straight to the point, and I was back in the safe within 5min.
Made my day!
Thanks to Frank Sanchez!

Frank was great to work with. Knowable and helpful.

Ive had my safe for 12 years. I could not open it. I got a new battery and called Cannon customer service. The gentleman talked me through the entire sequence and I successfully got it open. Thank you so much!!!

Gabe was very helpful in handling my problem and directing me as to what my next steps would be.
Thank you

Having trouble opening the safe which is 8 years old. After being on hold, Gabe sent me the information I need to resolve my problem. Looks like I will need a locksmith to open up the safe.

I have purchased two cannon safes now and both of the locks are not working properly. I contacted Cannon and nothing but a runaround. Ended up having to buy the locks myself. Do not purchase a Cannon safe, save your time and buy Liberty.

Just bought a safe from tractor supply, after setting it up I noticed the inside panel was warped , sent several emails and facebook messages and finally got a email about it . This was well over a month , had to take pics , you could clearly see it was brand new in the pics , still had the tags on it , said I needed the receipt, couldn’t find it , I ended up fixing it myself , probably the worst customer service I have ever experienced! Cheap materials used inside it . I will never Own another cannon product.

Had trouble resetting code and needed to get a replacement handle. Gabe from Cannon showed great customer service and resolved my issues quickly.

Frank was patient with me. He was knowledgeable on how to abate my problem with the safe lock. He walked me through the process until I won.
Thank You Frank!

Gabe was awesome. Walked me through setting up both new units. The instructions that were provided on line, did not help.

Contacted Cannon by email took over two months for a reply needed a power cable between the secure ram and battery by the time the reply had came after numerous attempts to contact Cannon. I had already had a locksmith come and put a new secure ram lock assembly on.

Was not at all happy with the “life time warranty “ but once I was able to contact someone to get the parts/help I needed their customer service was very good and friendly.

The worse customer service ever! I would truly give a “0”!!!
Bought my son a large Cannon safe, but had a missing handle! Virginia replied, but ignored my emails! It’s been 5 months and still no replacement for a missing handle for the safe!!!
Will never buy another Cannon product!!!