Brilliant support and service. Very happy with the in-ground trampoline. Sam and his lovely team rose to the challenge and did an excellent job of digging it superbly into a bank. Very neat, looks bri... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Expensive trampolines that work well. But the Trampoline pad doesn't last (and is £285 to replace) - ours stated degrading badly within 5 years and by 7 years was ruined. Capital Play are not i... Toon meer
Bedrijf heeft geantwoord
Quality product - very well put together - solid construction. Quite OK to build it yourself - digging the whole is the toughest - good instructions for building the trampoline. Only minor niggle is a... Toon meer
Bedrijf heeft geantwoord
Capital Play installed a 11 x 14 ground level trampoline and it’s great. Very professional service. Polite and respectful team, who were very tidy and worked hard to get the job done in a day. It’s... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Capital Play designed and manufactured the UK's first and best In-ground Trampoline. We have the World's largest range of sizes, nets and accessories - so whether it's a huge rectangular trampoline for your budding gymnast, or a compact 8ft round tramp...
Contactgegevens
Halebourne Lane, GU24 8SL, Woking, Verenigd Koninkrijk
- 01276855600
- sales@capitalplay.co.uk
- capitalplay.co.uk
4,1
Goed
246 reviews
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Heeft 50% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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All done in two days
All done in two days, beautifully cleared up and only two weeks after I had decided to do it. Do you want a picture?
27 februari 2023
Fabulous experience from order to build!
27 mei 2022
In ground trampoline is just brilliant
In ground trampoline is just brilliant. Very safe and used much more by children as they can literally run onto it. Bought the safety net and cover which don't really get used so I would not get cover if I were you (you could always get it later)
25 februari 2022
I ordered new springs before the summer…
I ordered new springs before the summer last year and have not received them. I have not had a reply to my enquiries either so I have a useless hole in my garden and some very frustrated foster children.
30 januari 2023
Antwoord van Capital Play
Thank you for informing us of your missing springs, unfortunately we cant find any communication from you regarding this so I do apologise as several months have passed. We will be in touch directly to resolve this. Thank you
Excellent trampoline and fantastic…
Excellent trampoline and fantastic customer service.
30 januari 2023
Great product with fantastic customer…
Great product with fantastic customer service. My boys love it!
29 augustus 2022
Not all parts of item were originally…
Not all parts of item were originally delivered, but phoned Capital Play and they soon sorted this and were good at communicating to sort the problem. When ordering product called them to ask questions and all were answered
30 januari 2023
A game changer! The kids are off the screens bouncing away!
We are thrilled with the trampoline - just amazing quality and the kids are on it everyday! I love it too! Thank you clever Capital Play people for the excellent customer service - highly recommended!
1 augustus 2022
Antwoord van Capital Play
Fantastic to read! Thank you for taking the time to leave us a review :)
Antwoord van Capital Play
What a great review, thanks so much and we hope you love your purchase for years to come :)
Antwoord van Capital Play
Thank you so much for the 5* review! Happy bouncing :)
So far so good !
Read the reviews and decided to opt for the 8ft in ground trampoline. Suites us best due to the size of our garden.
Great instructions and videos. Makes life easier. Only had a few days but so far so good !
11 juli 2022
Antwoord van Capital Play
Thank you for taking the time to leave us a review! It's really appreciated and we are so happy you love your purchase!
Excellent communication and delivery
4 juli 2022
Antwoord van Capital Play
Thanks for your review. Here's to lots of fun times on your new trampoline!
Friendly and knowledgable Customer…
Friendly and knowledgable Customer Service. They couldn’t have been more helpful with answering all my questions.
18 juni 2022
Antwoord van Capital Play
Thanks for your review. We are so pleased we were able to help
Outstanding
The team were superb and I’m very pleased with the recommendation of an 11ft x 8ft rectangular in ground trampoline!
8 juni 2022
Antwoord van Capital Play
Thanks for the review and for choosing our installation service
Our experience from start to finish was…
Our experience from start to finish was easy and professional. On the day of install the guys were dealt the worst weather, yet completed the install quickly leaving it tidy and clean. Thank you.
7 juni 2022
Antwoord van Capital Play
Thanks for the review and choosing our In-ground Installation service
Great service And super trampoline
Great service, and the whole family loves the trampoline. Worth to get the bigger one straight away!
6 juni 2022
Antwoord van Capital Play
Thanks for the review. Here's to many more fun years on your trampoline!
Brilliant service and installation
Brilliant service from helping to advise of best trampoline choices for our needs over the phone, to a quick delivery and install. We couldn’t be happier with our decision to purchase through capital play. Kids and adults all love the end result!
6 juni 2022
Antwoord van Capital Play
Thanks for the review. We're so pleased you're happy with your trampoline!
Very quick response and delivery to my…
Very quick response and delivery to my request for replacement padding around the trampoline! Still have to fit it but don’t anticipate any problems.
30 mei 2022
Antwoord van Capital Play
Thanks for the review
Faultless Customer Service
From start the finish the transaction was faultless. The sales support when ordering really gave us peace of mind that we were choosing the right trampoline for our family. We were kept up to date on when the trampoline would be arriving with us and it arrived when they said it would.
30 mei 2022
Antwoord van Capital Play
Thank you for your review. We're so pleased you're happy with the service you received from Capital Play
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