Capital Resolve Reviews 170

F Y scamers i called them to ask why they sent me letters to my address from dvla 80£ penalty and where they take the permission, she just cut the line , nothing paid to them

I have just received a letter stating that I owe Capital Resolve around £750 for an unpaid debt to EDF from when they took over from Green Network Energy back in 2021. It is extremely unsettling to know that these people still operate. Had I not checked on Trustpilot I would be going around in circles trying to figure out what the hell is going on! I'm dubious to give them any contact details and I'm unable to call them off a witheld number as it wont let me!

Hmm just got a call from this company saying i have an unpaid £80 fine with the DVLA but after reading all the 1 star reviews i’m not sure if this company is a scam or not !!!!!!!!!

So called debt for DVLA for vehicle I scrapped in Dec 2022 (now Oct 23), £80....website is down and emails bounce back so not even going to bother ringing them...will file any other paperwork and save should they become troublesome in the future.

This seems to be a scam - we received a debt collection letter from them.. it has the wrong address and information for us. We don't owe EDF any money...In fact we've never even had them as an energy provider at this address. Do not pay this company any money!! I am reporting them to Citizens Advice.

Hello i am after some advice, i have received a letter from this company for DVLA penalty of 80.00.
After reading some of these reviews im uncertain if i should pay this?

As per the previous comments, emailed about a fictitious debt I supposedly owe EDF previously Green Network Energy. I've never had an account with them and been with a totally different supplier for c6 years. Contacted EDF and they said no such debt or account under my name. Only a small debt this company said I owed EDF but scary that people might just pay this to get rid of them. Do not pay without checking with the company, there are laws around debt that state you would have had to have been contacted about the debt by the original company several times and go through their internal process prior to being passed to debt collection. A letter from this company should never be your first notification.

My experience with CapitalResolve has been highly unsatisfactory. After sending them an email inquiry, I had to wait a whopping 60 days for a response, which was both tardy and discourteous. To make matters worse, the representative I communicated with was incredibly rude and unprofessional in their mannerisms.

CapitalResolve made claims that I owed them money, but they failed to provide any concrete proof to substantiate their allegations. This lack of transparency and unwillingness to listen to my side of the story raised serious doubts about their legitimacy.

What's even more concerning is that I decided to test their credibility by providing them with false information, including a different email address, yet they still insisted that the account in question owed them money. They went to the extent of requesting my personal information and address, which was quite unsettling.

In light of these experiences, I can only conclude that CapitalResolve appears to be unreliable and possibly operating in an unscrupulous manner. Their lack of professionalism, tardy responses, and questionable practices have left me with a strong sense of distrust, and I would advise caution when dealing with this company.

Glad it is not just me!! I keep getting texts and letters saying I owe money to EDF !! I have been with British Gas for 2 years and before that it was EON. No idea where the debt that they are saying I have has come from

I received a letter saying I owe money to EDF - never heard of them.

Same… I’m also being harassed by these scammers. Claiming I owe money to SSE but SSE have assured me that I’m in credit. It’s scary to see how people are here flagging this and nothing is being done about it.
We all need to take a stand here!

Attempted scam,phishing.keep telling me I have an unpaid virgin bill(never ever had a virgin product)

Scam debt collectors. Recently started being emailed, called and receiving text messages about an outstanding bill for Virgin Media who I haven’t used for 4 years. My anxiety would never let me ignore a bill for this long so they’re really picking on the wrong person…..

Thank goodness the Directors of Capital Resolve are doing Suicide Awareness training, as they attempt to drive us to it. SSE and OVO should be ashamed of their harassment and attempted extortion of customers.

Despicable false debt chasers and harassers for the failed SSE business now poorly run by OVO and Stephen Fitzpatrick. They owe me 5 months illegally withheld government energy credit. They have failed to provide me any bills yet chase a fictitious gas bill and keep quiet about elec, presumably because it shows them owing me £331!

Left SSE with credit on the electricity meter and now I am being told I owe them instead because of a mistake they made. I have been harassed by these stalkers at Capital Resolve making phone calls to me with robotic voices, sending text mesages, emails etc.. Now they're asking for more money for having harassed me. They have brought me immense anxiety and suffering with their lies and evil and I have no power to fight against them. There is no justice in this country.

Avoid SSE.

I hope that the people at SSE and Capital Resolve pray for God's forgiveness every day because they're going to need forgiveness more than most.

Just recently started to be harassed by these people phone calls texts and emails. I left Virgin Media several years ago and left with virgin owing me money. Now being told I owe money. I’m finding the whole situation very stressful.

Bunch of idi ots! This company is run by imbeciles who can't solve the simplest of problems. Contact = waste of time

Started harassing me a month after my SSE account was closed asking me to pay. when i told them it was sorted a month ago they wanted proof and my bank details. They can politely go away. if you get calls, emails and letters from these guys about bills you know you have paid block them.

Constantly calling- I blocked their number and now I am receiving the same automated voicemail every day, it is filling up my mailbox. I tried phoning back and had no idea what option to choose so just left it. Not sure what this is but seems a total scam.
Just leave me alone.