We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Capricorn Electrical is a one stop, first class service offered to both domestic and commercial customers. Customer service is paramount to us! We work to your requirements and at very competitive prices.
18 Willow Court, B66 1RD, Smethwick, Verenigd Koninkrijk
2,4
6 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Beware of this company. They bought an electrical bathroom fan via ebay from myself and returned a broken fan with a different serial number on it. So if thats what there like, then be warned.
Purchased a EV Charger described as a Wallbox, upon receipt I arranged for it installing, within 2 months it was installed however the unit would not connect via the BlueTooth as such it could not be setup due to the hardware issue and faulty unit. When asked to refund, replace I was refused a replacement or refund due to it being over 30 days since order, what a terrible service. Capriocorn just pointed me to the manufacturers and gave no support. When looking at the unit I was shipped it was a Fisker branded wallbox not as described, this was not what Was described in the sale. FISKER I s a company who went bankrupt in the US and sold all their liquidated stock, I suspect the hardware in them was only suitable to Fisker hence why it was faulty
I would not recommend this company to anyone,rip off merchants.
This review was edited several times due to the poor communication by Capricorn. Ordered in September we received our order in December & during that period communication was so poor that as a customer you had the distinct feeling something was not right.
Absolutely would not have had any problem with waiting for this order, the problem was the chaotic communication or lack of.
Miracles apparently do happen at Christmas & it was fantastic to eventually receive the order & the products look great.
Bought from Amazon however it was not suitable for our needs (not their fault) however when we unpacked it, realised it was not suitable so repackaged carefully and returned it were accused of installing it - which we had not and then they also stated it had been used. Had to take to dispute with Amazon to get our money back so really disappointing - To answer your response the item was bought it August but the dispute took so long it was not until September that it was resolved. We did not even unwrap the product fully as the electrician stated we needed an earth pole which was not part of the packaging and I was unaware this pole was a requirement when ordering. Therefore you supplied a previously returned product from someone else to us as we can 100% guarantee we did not attempt to install this product which is why we feel so strongly about the negative response we had via Amazon and that you never attempted to talk to us directly.
Antwoord van Capricornelectrical
Hi,
Thank you for taking the time to leave the review. you purchased the item in September, we shipped this out to you, however when we received the item back there were visible brik dust in the holes that are used to fix to the wall, as well as multiple scratches on the unit, we have photos and sent them off to Amazon who did not issue a refund out of our funds, also an a-z claim was raised by yourselves that was settled by Amazon in our favour.
Brilliant customer service, couldn’t be more helpful.
Antwoord van Capricornelectrical
Andrea Thank you for your kind words.
Brilliant team. They were really helpful and I can’t fault the customer service.
Antwoord van Capricornelectrical
Thank you Amy, appreciate your feedback.
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.
