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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

As someone who’s always skeptical about tech, Capsolver surprised me. Their image recognition tools actually do what they promise! I found a promo offer and decided to give it a shot. Now, I save hour... Toon meer

Beoordeeld met 5 van de 5 sterren

As someone who’s always skeptical about tech, Capsolver surprised me. Their image recognition tools actually do what they promise! I found a promo offer and decided to give it a shot. Now, I save hour... Toon meer

Beoordeeld met 5 van de 5 sterren

Capsolver.com impressed me with its speed and precision. Tasks are solved in seconds, the interface is clean, and everything works smoothly. A smart, efficient tool that saves time and delivers result... Toon meer

Beoordeeld met 1 van de 5 sterren

I topped up my captcha solver account on December 9th and a few days later filed a claim that the service couldn't solve the captcha (Cloudflare, on a certain website). Furthermore, my support r... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Softwarebedrijf

Geschreven door het bedrijf

We provide our customers with image recognition services through artificial intelligence and machine learning. The purpose of our work is to make everyone's life and work easier through our products.


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

128 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Beoordeeld met 5 van de 5 sterren

Good work Good price Good support

Good work Good price Good support
thanks alot

20 september 2024
Review zonder uitnodiging
Logo capsolver.com

Antwoord van capsolver.com

Thank you for your support! If you have any additional concerns, please don't hesitate to ask. We're here to support you.

Beoordeeld met 5 van de 5 sterren

very kind and considerate customer…

very kind and considerate customer service.

18 september 2024
Review zonder uitnodiging
Logo capsolver.com

Antwoord van capsolver.com

It was a pleasure assisting you. Should you require any further assistance, please don't hesitate to contact us!

Beoordeeld met 1 van de 5 sterren

funcaptcha

This service can no longer resolve funcaptcha. It used to be able to.

1 september 2024
Review zonder uitnodiging
Logo capsolver.com

Antwoord van capsolver.com

Hello, we appreciate your feedback and understand your frustration. Please be aware that our policy does not support specific websites, as we maintain a strict stance against activities that could be deemed abusive. We are continuously working to enhance our service and would be happy to discuss alternative solutions that might better meet your needs. Please feel free to contact us and we're always here to support you.

Beoordeeld met 1 van de 5 sterren

SCAM

One of the worst service provider, they're probably in the wrong industry as they provide such a bad service.

Their capsolver has been down for forever; I tried out a few keys(10-15 solvers); They charged me according to 100-120 solvers as most of them failed but I was still charged for it.

That's not even the worst part; It has just stopped working now and they won't even respond to live chat or refund for the amount pending in credits; because obv. knowing they can't deliver the service they make you deposit a minimum balance to begin with.

17 augustus 2024
Review zonder uitnodiging
Logo capsolver.com

Antwoord van capsolver.com

We are sorry you had such an experience.

First, our dashboard page displays real-time success rates for each captcha. However, if you are a technical person, you should understand that even successfully returned tokens may be invalid, so the situation you described could occur. Additionally, please carefully read our terms: Even the best captcha recognition services cannot guarantee a 100% success rate and 24/7 smooth operation. Your target captcha types or your target websites may change at any time, leading to captcha recognition failures. The optimal performance of any long-term captcha recognition service requires continuous monitoring and maintenance.

We have comprehensive documentation and demo examples, and we always strive to help customers solve technical issues. However, using our service still requires a certain level of technical expertise. We cannot fully guarantee assistance to customers, developers, or any other type of third-party professionals. All services have been tested by certified professionals, with proper navigation and description of the application throughout the process. We ensure that customer API requests are handled carefully and provide accurate information for immediate assistance.

Furthermore, we have disabled sites that may be subject to abuse to ensure compliance of our service. Before purchasing, please make sure to understand the possible use cases and obtain a trial in advance. We are ready to answer your questions almost around the clock.

Please contact us for further support and assistance. We will be happy to compensate you

Beoordeeld met 1 van de 5 sterren

Probably one of the worst companies…

Probably one of the worst companies I've dealt with for support. They're not interested in helping you setup one bit. And wont provide your a refund if you can't get it working.

14 augustus 2024
Review zonder uitnodiging
Logo capsolver.com

Antwoord van capsolver.com

Dear user,

We sincerely apologize for your experience. Our goal is to provide comprehensive support, including detailed documentation and demonstration demos, to assist our customers in resolving any technical issues they may encounter. However, we recognize that our product may require a certain level of technical expertise to be used effectively.

While we strive to offer assistance, we cannot guarantee full support for every customer, developer, or third-party professional. Rest assured, our services are rigorously tested by certified professionals, and we provide clear navigation and descriptions of the application throughout the process.

We prioritize the careful handling of our customers' API requests and are committed to delivering accurate information in a timely manner. Your feedback is invaluable, and we are continuously working to improve our service.

Thank you for your understanding.

Beoordeeld met 1 van de 5 sterren

It doesn't work

It doesn't work. Tried solving many text captchas with it. It really is a waste of money. BIG AVOID!

15 augustus 2024
Review zonder uitnodiging
Logo capsolver.com

Antwoord van capsolver.com

Dear User,

Thank you for your feedback. We sincerely apologize for your experience. We understand how frustrating it can be when things don’t work as expected. While our solution aims to cover a broad range of imagetotext captchas, we acknowledge that it may not support every type out of the box.

Our team is actively working on improving our service. In the meantime, please contact our support team with specific details of the issues you're facing. We’re committed to addressing your concerns and finding a resolution.

Thank you for your patience and valuable input.

Beoordeeld met 5 van de 5 sterren

CapSolver is the best service...

CapSolver is the best service for captcha solving. I have used it, and the support is excellent. Their prices are reasonable.

14 mei 2024
Review zonder uitnodiging
Logo capsolver.com

Antwoord van capsolver.com

Thank you for choosing our products and services. We will continue to provide quality service to support you.

Beoordeeld met 1 van de 5 sterren

BIG SCAM

I am a developer, and this company is a big scam. They promise to solve hCAPTCHA, but in the background, they steal your money. Imagine, for 10 hCAPTCHAs, they charge you for over 300 requests, and they fake the success rate as well. You will be charged even if they couldn't resolve the CAPTCHA. I have been in this field for years now, and this is one of the worst CAPTCHA resolver providers.

To make matters worse, they won't even give you a refund. Their support is useless and lacks technical knowledge. After weeks of back-and-forth, they will tell you that they will pass the information to their developers, but then they won't respond at all.

BIG SCAM! AVOID DEALING WITH THIS WEBSITE! They are time wasters and money wasters!!!

27 juli 2024
Review zonder uitnodiging
Logo capsolver.com

Antwoord van capsolver.com

Hello, sorry for the bad experience you have, according to our terms:https://www.capsolver.com/terms

Even the best captcha recognition services cannot guarantee a 100% success rate and 24/7 smooth operation. Your target captcha types or your target websites may change at any time, leading to captcha recognition failures. The optimal performance of any long-term captcha recognition service requires continuous monitoring and maintenance.

We do not provide special maintenance for any specific website. If a certain captcha service you need does not work on a particular website, it does not imply that the same type of captcha service will not work on all websites. Regarding such specific cases, we are unable to offer refund services.

However, we can 100% guarantee that our statistics are true service feedback, for compliance reasons, we do not support some sites that may be abusive, based on the above discussion, please contact us on the customer service platform, we will give you a better solution and service.

Beoordeeld met 5 van de 5 sterren

Excellent Staff & Customer Support

I bought some credits to try out capsolver for my use case and for some reason the website's captcha had issues and capsolver was not really working for me and I contacted the support staff via discord and they were really helpful and issued me a refund - I will recommend this service highly, they are legit people and refunded my money!

24 juli 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

i was building an automation script in…

i was building an automation script in nodejs using Playwright to automate social media account creation.

this came in REALLY handy. I tried some other services like 2captcha which simply didnt work/were simply bad and not solving.

i simply installed the JS extension they made on my Playwright browser in the script and it worked like a charm.

6 juli 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

funcaptcha service

The service i was using, suddenly stopped working, reach them on the discord and got kicked out just for asking.
In my opinion, is a shady company that give no warranties. So be aware.

20 juni 2024
Review zonder uitnodiging
Logo capsolver.com

Antwoord van capsolver.com

Dear valued user,

We are very sorry to have caused you an unpleasant experience. However, CapSolver must emphasize that we have always taken a compliant stance in providing captcha solving services to our users. We firmly reject any and all unethical and noncompliant online activities.

If you believe that we have misjudged your situation, please contact our online customer service to receive support or more details. We are here to assist you and address your concerns to the best of our ability.

Thank you for your understanding, and we look forward to working with you in a mutually beneficial manner.

Beoordeeld met 1 van de 5 sterren

They don't offer refunds or give an ETA…

They don't offer refunds or give an ETA to resolve issues.

The service they were offering isn't working at the moment and I asked for a refund and they replied that they don't support refunds (without a valid reason? Their service doesn't work isn't that good enough)

19 maart 2024
Review zonder uitnodiging
Logo capsolver.com

Antwoord van capsolver.com

Hello, we apologize for any inconvenience this may have caused you. We would like to clarify that we do not support refunds without valid reasons, and we cannot guarantee our service to work 100% in all scenarios. CapSolver is committed to providing accurate and efficient Captcha solving services, and we continuously strive to meet the needs of our customers by actively incorporating user feedback and making every effort to resolve issues. Therefore, we recommend contacting our customer support through online chat before encountering any problems, as we are available to provide assistance at any time.

Beoordeeld met 3 van de 5 sterren

Not impressed.

Not impressed.
Browser extension fails to properly assign solved captchas to the input elements, with support@ never responding to a bug report. I was able to patch this issue myself in the Javascript code.
But the service fails to solve even simple Image2Text captchas, such as G5VXW - it fails 4 out of 5 times.
Still usable, but I found more reliable & performant options by now.

16 november 2023
Review zonder uitnodiging
Logo capsolver.com

Antwoord van capsolver.com

First of all, I apologize for any inconvenience you may have experienced. cpasolver is committed to resolving captcha issues encountered by our users. The location and principles of each captcha type are different. Similarly, Image2Text encompasses a wide range of image types, and we will do our best to cover as many types as possible. If you encounter an unsupported image, please feel free to contact us for support, and our team will respond quickly.

Beoordeeld met 1 van de 5 sterren

nothing works, support doesnt exist.

So we bought their service, we wanted to solve FunCaptchas, their SDK has non-existent documentation, somehow I tried their Python SDK and it throws errors all the time even though I submitted all required parameters.

Their browser extension doesnt work on any captchas even those text captchas.

We submitted several support requests and we never got response.

10 september 2023
Logo capsolver.com

Antwoord van capsolver.com

Hello, we have not received any tickets associated with the email address you provided. Our team is dedicated to responding to all emails and tickets in a timely manner, so please double check that your submission was sent correctly.

Beoordeeld met 1 van de 5 sterren

very big scammer.

very big scammer.
They are just stealing your money.
They never provide service.

1 september 2023
Logo capsolver.com

Antwoord van capsolver.com

Hello, if you are experiencing any issues, our livechat support team is available to assist you. Please don't hesitate to reach out and we will do our best to resolve your issue.

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