Caradok Reviews 

Hi, i placed an order on 24/03 and still have not heard from Caradok, I have chased via their website email, the website chat (that is not responsive), their phone number and emailed directly. No response at all which is shocking.

Ordered goods on 1st March and my emails not answered. Several phone calls when I’ve been told goods just going through QC telephoned yesterday told goods would be dispatched for delivery today and I’ve had nothing. Lack of communication is appalling and no apology for lateness.
Steer clear wish I had read these reviews before ordering

Arrived promptly. Well packed. Worked.

Easy ordering process, good communication about my order and prompt delivery.

Great service, and very responsive in dealing with an issue before dispatch. The bulbs were well packaged and exactly as required. The only downside is that I can now see my face clearly in the mirror.

Struggling to find the right bulb for our antique lamp but was delighted to find the bulb on the Caradok website.
The ordering was easy and very straightforward, and the price was such a pleasant surprise that we bought ten!
Delivered with plenty of wrapping so no broken bulbs.
Absolutely delighted.

Bit slow on delivery but goods are brilliant big thanks

Very happy customer! Managed to purchase some old style lightbulbs at a competitive price with prompt free delivery, thank you.

received my order in good time.
Since writing this review I have more to add, I have now tried all 3 light bulbs and each one blew as soon as connected. The 1st one tripped my electrics, I tried one in my up-lighter lamp and it blew and also blew the fuse in the plug so all 3 were useless. I wish I'd read the reviews of this company before I'd ordered. I would now like a complete refund so am awaiting a reply to this review. Look forward to hearing from you.

Ordered two cooker hood bulbs from Caradok. I didn't get any email receipt from them and read some of the online reviews and was a bit dubious as to whether they would arrive. I was pleasantly surprised how quickly they arrived and nicely packaged. I would definitely use you again. Thanks.

Awful. Don’t respond to emails. Order made last month and still nothing! AVOID AT ALL COSTS

I bought an extension lead from the company and they didn't sent it. I tried to contact them three times, they responded after a second email and told me that it would be send in a few days. After past that time I tried to contact them again and they didn't even respond my email.

Excellent responsible, careful and informed service. I needed an unusual brand of bulb that is hard to obtain, but I was not able to identify the make or size of the sample I have in my possession. A representative I spoke with on the phone managed to confirm the identity after careful research - and he sent me several replacements most efficiently. Very professional and reliable all round.

Purchased 5 new light bulbs, tried three and one blew, tried another and it blew,not tried last one. these are not fit for purpose but sent three emails and one computer message to sales but no reply. wont sent returns label and if I post don,t think they will refund.
Would never use again

Delivery takes ages but my first order arrived eventually. My second order was dispatched but was delivered to a property which I don’t recognise from the proof of delivery photo but definitely not my address! Emailed and phoned Carodok to advise and the man said they’d be in touch with me soon. Still waiting.

Positives-had the bulb I needed. Quick delivery.
Negatives-Over packaged, box too big with lots of polystyrene just for one tiny bulb that wasn't even in its own protective box.

Postage cost as much as the bulb because of the over packaging.

My order took 10 days to deliver. I thought I had been scammed when I read these reviews. However, I contacted the sales team, who replied straight away, saying they were not a scam, just busy with orders. It arrived as promised in good condition. Ive now ordered more bulbs. I have been unable to find these xmas village bulbs for last few yrs so Im well chuffed! Thanks

THIEVES! I ordered on 1st October it is now 1st November, after a couple of weeks with no show I started emailing, chat box and ringing. Nothing, no response and no product, I am gutted, I can't afford to lose £50+. Avoid they are just scamming us out of money.

The item I ordered over two weeks ago has not arrived
despite receiving an email from Caradok eleven days
ago saying the item had been shipped.
They do NOT reply to :
EMAILS
ONLINE WEBSITE MESSAGING
TELEPHONE CALLS
ANSWERPHONE MESSAGES

Disgraceful way to treat customers.Wish I had read all the other bad reviews before purchasing.
Trading standards is the only way to go unless your item is over £100 then go through section 75 credit card.