Carbon Capital FX Reviews 41

Great customer service ! quick withdrawals!

Been Trading with Carbon off and on for 5 years or so. Never an issue with trading. Great customer service!

I've been using carbon for about 3 years. Great to work with and excellent customer service.

Awesome platform. Very professional. Awesome community as well

As a trader, I use many different platforms and work with many different brokers, but none compare to Carbon Capital for customer service. They care about their customers and their experience, so I do recommend them.

I've traded with carbon the last 5 years and honestly the best platform I've used. Trades excute instantly without delay and deposits are pretty much instant and withdraws are always within 1 to 2 days. Highly recommend!

Ive been with them from the beginning! Customer service is top notch! Highly recommend!

I've been with carbon Capital for 6 years now and I've seen a lot come and go. They've had their ups and downs but they have always been focused on customer first. They are definitely the most honest broker I've ever worked with. If I've ever had an issue, there has always been a real person on the other side to help me out. They really do care about trading and traders

Everything has been seamless with carbon. Deposits, withdrawals, and trade execution. Great platform

Carbon Capital has great customer service and trades are always executed quickly. You can count on them to give you one of the best trading environments around! I highly recommend

Andy Peters introduced me to Carbon years ago. I was sad to lose it! I'm so happy its back! Hands down the best trading platform and the Pip Connect is the best community to learn how to use it.

Best broker out there. I’ve been with them for almost 5 years and wouldn’t even begin to trust another like I do them!

Choosing a broker is a big step. I'm part of a few trading communities where I find broker choice should mean more than platform. The brokers control the liquidity providers, fees, leverage and more. Communication is always key when choosing a broker. The community I'm in always has nothing but good things to say about Carbon Capital, as such I've tested them out and since June of 2025 I've only had minor issues where the team has been in full communication with me every step of the way.

As a technical lead in my field when selecting a broker I look at the negative reviews. A broker cannot select their clients; however, they can choose how they respond to their clients. When looking at the reviews I get a sense of caring and attention to problem-solving.

Really good service as well as the platform always being very smooth and easy to understand and use

Such a great platform with lots to offer - would recommend! Loving using this!

Smooth platform and quick communication whenever needed

Great experience all around. The new system is great, and execution is the fastest I've seen yet. Customer support was always amazing when I needed some help setting up my account. Having dual citizenship and traveling I love the ease of use! Thank you!

This use to be a great platform, then they upgraded their system, it started to freeze all the time, couldn't close trades, until they fix this issue I can't use be aware if you use this platform

I’ve never experienced so much trouble to receive a 250$ deposit, with no clear explanation or information in regards to where it went. Yet somehow you allow 40$ of is to deposit. How screwed up is that, not only that but when I can watch your spokespersons on social media deposit 50,000$ + dollars in crypto into their account but you screw me and take my measly 250$cad, reflects that there’s something wrong with this broker. Don’t be fooled by the glowing reviews this organization is sub par and conducts business in the most shady of fashions.

UPDATE JAN 22/2024 : They've deliberately removed my email from the two FA code that gets sent upon attempted login. Again, solidifying the shadiness of the business. Like not only do you screw me out of my 250$ deposit and give me but 40$ worth of the deposit, but now you thieves have gone so far out of your way to not allow me access to my own account? Technical support that steals your money and neglects assisting customers. You thieves deserve jail time. if this could be rated a negative rating I would. actual joke of a business I hope you go under.

Great connectivity, amazingly resourceful website full of education, incredibly fast customer service, speedy withdrawals...you name it. Customer for life.