Care Check Ltd Reviews 5.417

It was good ,she was helpful,Rebecca

I contacted Care Check for some advice regarding DBS checks and got a swift reply from Lily Mazgajczyk who very kindly gave me all of the information I required which really helped me and my organization out. Thank you so much!

I’m giving this review to Alisha Hewlett-Byrd who answered my call. She was very kind and helpful and assisted me with everything l needed. Great service.

Excellent support from Alisha. She was professional from the moment the call was answered, provided clear answers to all my questions and made sure the issue was fully resolved before ending the conversation. A very positive experience. Thank you Alisha

Excellent customer service. Super friendly and efficient. My query was resolved in just a few minytes.

Great and prompt service. Understanding the problem and clear communication.

I had a query which I was double charged for. I emailed Amy Hall-Cook and she was very prompt in responding to my query. She was very empathetic towards the situation.

She came back to me and resolved the query first time round. I couldn't be more grateful to her.

Thank you Amy Hall-Cook for your continued amazing customer service and effort, a true asset to the Carecheck.

Emily W was such a great help for me when we had some issues come in with a DBS application -- she was quick, knowledgeable and friendly. Thank you so much!

Called the helpline and spoke with Alisha and she was very helpful and efficient.

I highly recommend this service and I would like to thank Emily W in particular for excellent customer service. Emily has been extremely helpful and efficient. We will continue to use this service for our employees. thank you.

I would like to highlight the excellent service provided by Emily W. Her assistance was quick, efficient and very friendly at all times. I felt very well looked after and I am truly pleased with the experience. Without a doubt, a high-quality service. The process is really easy!

Always really knowledgable advisers if you have to call them. Chloe was particularly helpful in sorting out a few problems which meant an enhanced certificate was then issued. I would definitely recommend Carecheck.

Emily W was amazing! She clarified all the doubts I had about the checking requirements and the responses were also very quick. She was very helpful and very friendly, thank you so much!

Emily W was both knowledgable and quick to respond. I would highly recommend learning care effective and professional

I use Care Check to ensure we are compliant for different contracts that we hold.
When I took over doing DBS checks from a different employee Jessica made the transfer seamless!
She was just an email away- and answered any question I had, no matter how ridiculous, quickly and efficiently.

A pleasure to deal with Lily today! Really helpful, with quick and informative replies, thank you!

I had emailed the company and LILY had replied with excellent advice which helped me a lot, the replies were very fast and that’s what is amazing!

Rebecca Montandon took my call. Rebecca was kind, patient and very helpful. Not only were all my queries resolved but she took the time to talk me through how to use the account step-by-step, sent me guidance videos for future use and advised I could reach out to her or the team for any further queries. Really felt she went above and beyond to help me :)

Always cracking customer service from care check - Emily W - always happy to help, and at the end of the phone should we require any guidance!

Many thanks!