The course was an eye opener and very useful. The skills I acquired will help me to improve service delivery to my clients and community at large. I recommend the care training to all care providers a... Toon meer
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Lees wat reviewers zeggen
Definitely would recommend this for anyone looking to get more experience in their life…. Very easy to do & very helpful…
I have just completed my safeguarding course and it was absolutely amazing it was so easy to follow and so much to learn I really enjoyed the course and now I can go on and do more course to build m... Toon meer
I recently completed the level 3 safeguarding course for the Scout group I run. The course is very detailed and well put together which I would recommend for anyone looking for training. The text to... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
CPD accredited online training courses that are affordable, high-quality & easy to navigate, anywhere, anytime.
Contactgegevens
3 Balfour road, IG1 4HP, Ilford, Verenigd Koninkrijk
- support@caredemy.co.uk
- caredemy.co.uk
4,9
Uitstekend
147 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Probably worth spending a bit more for…
Probably worth spending a bit more for a better course.
They came up as a sponsored link and top search result on Google, should have been suspicious right away.
If you like reading dry facts with no interaction and little context, this is the one for you.
If you want your team to have a genuine understanding of what needs to be learnt and not a mouse-clicking festival just for accreditation, this is probably NOT the one for you.
As an addendum to this review, Caredemy has contacted Trust Pilot for my details so they can investigate my honest review given above so I will add that I have asked Caredemy why it was not made clear that a member of my team has to log in separately from my account to complete the course and received accreditation. Other organisations allow you to specify the course taker's name right at the end of the course, after you complete the exam. When I asked Caredemy about this more than once, they didn't seem to understand what I was saying and suggested the course be re-taken. They were already surprised at the structure of the course (which I agreed with) and as things stand, I would prefer my colleague re-take the course with someone else.
They also reported that you cannot move to the exam and certification part of the course without giving a review, leading to the impression you will not complete the course unless you give a favourable review.
25 maart 2024
Review zonder uitnodiging
Antwoord van caredemy.co.uk
Firstly, please accept our apologies for any frustration you’ve encountered with our course. At Caredemy, we prioritise learner satisfaction and it is concerning to hear that your recent experience fell short of your expectations.
We are surprised to hear that you found our material lacking interaction and engagement. Our aim is always to move away from just presenting facts, and instead, to provide an enriching learning experience. To that end, our courses include a variety of interactive features such as Flashcards, Charts, Presentations, Memory games, Image hotspots, and Timelines. These tools are there to foster a deeper understanding of the subject matter, and it’s worrying that this did not come through in your experience.
In regards to accreditation, we are proud to assure you that our courses are indeed accredited and endorsed by the CPD Standards Group and we are a recognised training provider by the Skills for Care. We take this aspect of our offering very seriously to ensure that our learners are not only gaining knowledge but also receiving acknowledgement for their effort and time.
Addressing your concerns about account creation and course assignment, our system allows for easy allocation of courses to your team members. Upon purchase, we have provided two options: one for self-enrollment and the other to allocate the course to a member of your team or another person. The process is designed to be simple and direct, where you would enter the user’s first name, last name, and email address, and they would then receive all the necessary information to begin their course.
We understand there has been a misunderstanding regarding how feedback is collected. Please know that our course structure is designed to include:
Interactive slides for learning
An evaluation to gain insights into your learning experience and thoughts on the course
The final assessment
The awarding of the certificate
Providing feedback and rating the course from 1 to 5 stars are an optional step that can offer valuable insights but is by no means a prerequisite to completing the course or to certification.
We are concerned about the issue you've mentioned regarding mandatory reviews before exams and certificates; this is not reflective of our standards and procedures.
We have attempted to reach out to you to discuss these issues further as the details provided do not match any user or order in our records. Could it be possible that your review was intended for a different company? We would greatly appreciate the opportunity to verify your experience against our records and make any necessary amends. Your feedback is invaluable to us — it helps us continuously improve and serve our learners better.
We look forward to the chance to enhance your experience with Caredemy.
An easy to use online course for the…
An easy to use online course for the care certificate. I appreciated the course arrived instantly and included a downloadable workbook. The certificate was instantly available.
7 februari 2024
Review zonder uitnodiging
Antwoord van caredemy.co.uk
Thank you, David, for taking the time to leave us such a positive review! We're delighted to hear that you found the online course for the care certificate easy to use and appreciated the instant delivery of the course material, including the downloadable workbook. Knowing that the availability of the certificate right away added value to your experience brings us great joy.
Our team strives to create a seamless and efficient learning environment, and your feedback reinforces our commitment to this goal. We aim to continue offering instant access to high-quality resources and immediate certification to support the professional development of our users.
Thank you once again for choosing our course. We look forward to being a part of your learning journey in the future. If there's anything more we can do to assist you or enhance your experience with us, please do not hesitate to reach out.
Good training, you have to pay extra for certificate
The actual training was good however, you have to pay extra for a the actual certificate at the end.
21 januari 2024
Review zonder uitnodiging
Antwoord van caredemy.co.uk
Hi Chrissi, a free certificate is instantly available to you upon the course completion. This is as a downloadable PDF which you may choose to also print. There is also an option for us to print on luxury linen card and post to your home address for a nominal fee of £5 plus postage, however, this is entirely optional. Please reach out to us at support@caredemy.co.uk if we can help further
Unable to obtain Refund
I purchased 2 courses, one turned out not to be the correct CPD course. I requested for a refund for the one course, all in vain. 14 money-back guaranteed written on website is a scam. Be careful when seeking refund
Fortunately, after raising my concern, a customer representative promptly responded, and I received my refund on December 12, 2023
21 november 2023
Review zonder uitnodiging
Antwoord van caredemy.co.uk
Hi Gilbert, I am sorry to read this, we do not have your full name or email address on this review to identify who you are. You can email the support team directly support@caredemy.co.uk . 3 full-time persons assist with support queries and aim to respond within the hour during working hours. We do offer a 14 day money back guarantee and honour this. Please check out all our reviews at https://caredemy.co.uk/reviews
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