Care Quality Support Reviews 41

TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Rubbish, unprofessional. I was just making an inquiry and she hang up on me. Is this the type of person you will trust about the well being of your elderly family members? Rubbish.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We received great support from Leonorah Nkomo at Care Quality Support. The project was perfectly completed and we are so pleased with the results.

Beoordeeld met 5 van de 5 sterren

We always reach out to Care Quality Support for advice and directions. Staff are happy to help. Our Business Manager Vicky and the rest of the team are real Quality Supporters.

Beoordeeld met 5 van de 5 sterren

Care Quality Support has been outstanding for Fond Health Care! Director Godfrey was there for us every step of the way, from our initial CQC registration to getting our business off the ground. His... Toon meer

Bedrijfsgegevens

  1. Thuiszorg

Geschreven door het bedrijf

We aim to support providers in England to comply with the Health and Social Care Act 2012 and requirements of the Care Quality Commission (CQC) and Children Services regulated by Ofsted. Whether you are a new start up health and social care business or a long running business, we are able to work with you . We support you with the latest policies and procedures. You may need a single policy, a business plan, a risk assessment or guidance with managing staff issue, we are only a phone call away.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

41 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 50% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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Beoordeeld met 1 van de 5 sterren

Rubbish

Rubbish, unprofessional. I was just making an inquiry and she hang up on me. Is this the type of person you will trust about the well being of your elderly family members? Rubbish.

17 april 2026
Review zonder uitnodiging
Logo Care Quality Support

Antwoord van Care Quality Support

Thank you for taking the time to share your feedback.

We are sorry that your recent experience when contacting our service did not meet your expectations. Following your review, we have examined our call records and internal logs for the date and time in question. These show a series of very short calls with multiple inbound and outbound attempts from both sides, including one brief connected call during which your enquiry about documentation for a temporary staffing agency was acknowledged before the line dropped.

It is never our intention for any caller to feel dismissed, disrespected, or unheard, and we apologise that this was your perception of the interaction. We fully recognise that, when contacting an organisation involved in supporting the care of older people, professionalism and clear communication are essential.

This incident has highlighted areas where we must strengthen our systems and processes, including the reliability of our call-handling technology, how repeated failed call attempts are managed, and how concerns raised via public platforms are escalated promptly to senior management for review and learning. We are already taking steps to address these points to support a more consistent and accountable service.

We would welcome the opportunity to discuss this matter with you directly, clarify your original enquiry, and restore your confidence in our service. If you are willing, please contact us at 020 8064 2464 or admin@carequalitysupport.co.uk, quoting the date and approximate time of your call, so that a senior member of the team can follow this up with you personally.

Beoordeeld met 5 van de 5 sterren

Care Quality Support supported us with…

Care Quality Support supported us with the CQC compliance and we passes our inspection. They are very knowledgeable with current information . I would recommend them to anyone who is looking for CQC compliance or anyone facing Home office audit challenges.

1 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

CQC Registration Support

had the absolute pleasure of working with Clara during my CQC registration, and I cannot recommend her highly enough. From start to finish, she was knowledgeable, patient, and genuinely invested in my success. Her guidance was clear, practical, and always delivered with warmth and professionalism.
Clara took the time to explain every step of the process, ensuring I felt confident and well-prepared. She never made me feel rushed or overwhelmed, and her encouragement kept me going during the more challenging moments. It’s rare to find someone who combines expertise with such a supportive approach, but Clara does this effortlessly.
Thanks to her, I felt fully equipped to navigate the registration journey, and I’m truly grateful for her dedication. If you’re looking for someone who will stand beside you, empower you, and help you achieve your goals, Clara is exceptional.

18 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Care quality support is a very dedicated team

Care quality support is a very professional highly skilled team, very helpful and offering help at finger tips.
Feeling very secure under their guidance
Melaine very organised and dedicate
They help us to achieve our TDDI interviews and achieved with confidence .
Mock interviews by Atalia were of high standard that helped us to sail smoothly in our interviews with CQC
I wouldn’t recommend them enough to anyone who wants help at finger tips. Well done Godfrey and your team👏👏👏

23 januari 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Absolutely appalling company when you…

Absolutely appalling company when you have been under 24 HR CCTV for over a year been in a refuge due to sexual abuse financial abuse psychological abuse and physical abuse go from a refuge which Clair Easterbrook of wealden council was told I'm a high security risk I would not open the door to anyone require a chain and spyhole end up in a homeless hostel with drunks and drug addicts off the streets funded by benefits . I had 2 solicitors 1 of which was a semi retired criminal solicitor from Bevirs solicitor Swindon Wiltshire and senior partner MC Neil failed to oversee my case gave my appeal money to the freebie lodger who also poses as IT consultant with so called Data protection MC Neil and my criminal solicitor never registered with SRA all illegal his IT business hungerford computer service's a disaster according to my semi retired criminal solicitor Philip Antony Bibby getting 2 amounts of money to his 2 HSBC accounts by corrupt conveyancer Corrina Denness of Dickins hopgood and chigley hungerford Berkshire he still using my national insurance number upto 27/10/2025 just had my P 60 in I apparently want £54,500 as IT engineer since 2/06/2003 p 60 don't liar Philip Antony Bibby onto another female victim as I write this I'm not his first female victim getting in with the family knows where they live goes near them he gets the same that justice. Now have safe guarding on my hacked medical records standard with ID fraud in court case was litigation and mortgage fraud have multiple cloned and moneylaundering here in writing yes I received a call from Harrison left a 10 digit number idiot from care quality team

12 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Best service Ever

Best service Ever. My project manager was Melaine. She qas very patient with me. Explained every step as we went. Provided with information about services that would help me. When doing the Mock interview Juliat was just amazing. I am now QCQ Registered and on the pathway to be Ofsted Registered... Thank you CQS

17 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Good support

The team is very alert. They even check on you if uou go silent. The team members seem very knowledgeable polite and kind. They pay attention when uou speak

30 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I can’t recommend Care Quality Support…

I can’t recommend Care Quality Support enough! From day one, their team guided us through the maze of CQC compliance and registration with incredible patience and expertise. As a small care home, we were overwhelmed by paperwork and regulations, but they transformed what felt impossible into a stress-free process. A special shoutout to the team for their dedication .

5 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Ultra healthcare review

They worked well with us all through the process and Vickie has played a major role in us securing our CQC registration. It was a challenge, but with her help we managed to get it done together. Care quality support team work was second to none and we commend the good work they are doing.

7 maart 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent experience with Care Quality Support…

My experience with Care Quality Support has been a positive one, though it started with some challenges. Initially, I was in contact with one of the Directors, God... M, who appeared to be extremely busy and often unable to attend to my calls and requests promptly. While he always apologized, it was evident how demanding his schedule was. At one point, I almost walked away and gave up on the process.

However, everything changed when he assigned Victoria Tapi to assist me. Victoria became my dedicated point of contact, and her commitment, professionalism, and attention to detail have been exceptional. She left no stone unturned, ensuring that every aspect of my journey with CQS was handled efficiently. She provided invaluable support throughout my CQC registration process, ensuring its success, and has continued to assist me with any required documentation and marketing tools necessary for my business to grow.

Victoria, I truly appreciate your prompt responses, unwavering support, and dedication. Your excellent customer service and reliability make you an asset to any organization. Thank you for your patience, reassurance, and willingness to go above and beyond whenever I needed assistance. I sincerely hope you continue to uphold this high standard of service.

4 maart 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

As Care4us Health Care

As Care4us Health Care, we would like to appreciate Sharon Marufu and the entire team at Care Quality Support for the exceptional work they did for us.
We have secured all our Tenders through Care Quality Support. Their dedication and commitment has been invaluable, throughout the process and we have never felt pressured.
I highly recommend anyone looking for a Tender writer to look nowhere else than Care Quality Support.

14 februari 2024
Review zonder uitnodiging

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