Carplatesdirect 

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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

Plates are great - As ordered Delivery took a while, cancelled / delayed by two day's - that's the problem with Evri absouluty hopeless

Beoordeeld met 5 van de 5 sterren

Excellent product with super fast delivery, would highly recommend. One thing that could be improved would be to acknowledge on your website that the uploaded documents had been received (or be able... Toon meer

Beoordeeld met 1 van de 5 sterren

Impossible to contact, i am trying since last 4 days. Need a correction for my order which i immediately emailed but no response on phone, email or webchat. DO NOT RECOMMENDED

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My initial experience was not good. I paid for priority next day delivery, which didn’t happen. 7 days later my order arrived, and I now understand the reason for delay. I received two packages, one s... Toon meer

Bedrijfsgegevens

  1. Auto-onderdelen groothandelaar

Geschreven door het bedrijf

HIGH QUALITY NUMBER PLATES FOR CAR & MOTORBIKES


Contactgegevens

Schending van onze richtlijnen

Alle reviews

(1.399)

143 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

This company is fraudulant

This company is fraudulant. I have been supplied illegal plates. They have in their possession copies of both my log book and driving licence. I am issuing legal proceedings against this company. There is no legal text on the bottom of the plate. Makers name and british standard number.
These plates are illegal. They are fraudulant con artists who should be avoided at all costs. However they dupe you is unknown but know this. They will take your money and they will send you illegal plates. All of their reviews are a sham. You have been warned. There is no contact whatsoever from them. The phones never get answered and the same goes for emails. Please dont send them your money.
They have replied today inferring that i ordered show plates. They asked for my log book and driving licence. !!!!
THAT is the distinction. They have NO right to these documents when you order show plates. With show plates you can order any text you like eg your dogs name. Your dog doesn't have a log book never mind a driving licence. However when ordering Road legal plates from a registered plate maker your asked to provide these documents to prevent cloning. So their argument in their reply that i ordered show plates doesn't stack up. So many reviews say the same thing. So once again go to a legitimate company like "reg plate king" who i went to for my replacement plates and get incredible plates at half the cost.
See you in court Scammers

2 september 2026
Review zonder uitnodiging
Logo Carplatesdirect

Antwoord van Carplatesdirect

Hi Martin, we're sorry you're unhappy and we take any question about plate legality seriously. Your order was placed as a show plate, and show plates are made without the road-legal supplier and British Standard markings. We understand from your messages that you intended to order road-legal plates, and we want to resolve this with you directly. Please email sales@carplatesdirect.com and a member of our team will contact you. Kind regards, Car Plates Direct

Beoordeeld met 5 van de 5 sterren

My initial experience was not good

My initial experience was not good. I paid for priority next day delivery, which didn’t happen. 7 days later my order arrived, and I now understand the reason for delay. I received two packages, one severely damaged, which had been repackaged using “fragile” tape. The second in perfect condition. I can only assume that the first order was damaged in transit, and CPD, quickly produced a replacement. Thank you, credit to the company. My plate was well made, exactly to specification

18 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I received outstanding service.

I received outstanding service. My plates were perfect in every way and were delivered promptly and safely, being very well packed. I have no hesitation in recommending Carplatesdirect to your attention should you need car number plates made.

19 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Replacement plates free of charge

I had a problem with the plates I bought when one letter fell off the rear plate. Despite having bought the plates over a year ago I contacted Carplatesdirect and with no fuss they apologised, made a new front and back plate and dispatched them in a couple of days free of charge. Fantastic customer service.

20 augustus 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Terrible experience – avoid

Avoid if you expect reliable service and good communication. I paid for next-day delivery, only to find out that my order had been returned. When I contacted the company for an explanation, I was told they don't offer the service I had paid for, which made the whole situation even more frustrating.

Getting a response from customer service was also extremely difficult, despite making several attempts to call. Overall, the service has been very poor, and I am still having to chase a resolution and refund. Very disappointing experience.

18 augustus 2026
Review zonder uitnodiging
Logo Carplatesdirect

Antwoord van Carplatesdirect

Hi, we're sorry about the problems with your delivery and how hard it was to reach us. We'd like to look into what happened with your order and your refund straight away. Please email sales@carplatesdirect.com with your order number so our team can resolve this for you. Kind regards, Car Plates Direct

Beoordeeld met 5 van de 5 sterren

Spot on

Just as it should be, ordered Thursday arrived Friday, plates are spot on.
Thanks

13 augustus 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Why can't you give ZERO stars for this…

Why can't you give ZERO stars for this bunch of Charlatans. Avoid avoid AVOID!!!
Ordered a fortnight ago so we could put our personal number on our car. Email a few days later that plate had been manufactured but no further dispatch content. Impossible to speak to them via their phone number and all you can do is "Chat" to their AI chatbot which pulls up a non existent Royal Mail tracking number. Requested a call back which then contacts you with a recorded message asking you to add their number on WhatsApp so they can talk to you!!

I'm contacting Trading Standards.

30 juli 2026
Review zonder uitnodiging
Logo Carplatesdirect

Antwoord van Carplatesdirect

Hi, we're sorry for the delay with your order and the difficulty you had reaching us. We'd like to look into this and get it resolved for you as quickly as possible. Please email sales@carplatesdirect.com with your order number and a member of our team will contact you directly. Kind regards, Car Plates Direct

Beoordeeld met 2 van de 5 sterren

Bad experience unfortunately.

Bad experience unfortunately.

Ordered a new set of narrow plates for a new car on a Saturday and paid for priority delivery. Received an email to say they had been manufactured on the Monday - all good. Never received any tracking and had to chase on the Friday. Received a response to say they had been shipped with Evri (not the best courier if paying priority). The tracking link just states they are expecting the parcel. Have emailed three further times with no response to say that I needed them to get my car back on the road on Friday afternoon. In the end I needed to go to a local garage and get a normal sized pair of plates made to get my car back on the road (it had been in with a detailer getting a full paint correction detail / PPF / ceramic coating). The original plates had been damaged and binned on the assumption these would have arrived in time. Car Plates Direct say the plates should have been with me for the Wednesday or the Thursday. It's now 7 days since I ordered and still no sign of them being with Evri, so I have asked for a full refund. As things stand, no response. If this gets resolved, I will of course update the review to confirm. *Update 11-08-26 - I received a full refund so have added on a star for that.

8 augustus 2026
Review zonder uitnodiging
Logo Carplatesdirect

Antwoord van Carplatesdirect

Hi, thank you for updating your review, and we're sorry again for the delay and the lack of updates when you needed your plates urgently, especially after your car's detailing work. You paid for Priority delivery and should have had tracking and replies to your emails much sooner. We're glad the refund has come through, and we hope you'll give us another chance in future. Kind regards, Car Plates Direct

Beoordeeld met 1 van de 5 sterren

I still waiting for my plates and its…

I still waiting for my plates and its now over 2 weeks and they say you should get them by this week but sod all and they dont get back to you had my money but nothink plz dont get them of them

1 augustus 2026
Review zonder uitnodiging
Logo Carplatesdirect

Antwoord van Carplatesdirect

Hi Ian, we're sorry for the wait and the frustration. Your plates were sent on 20 July, but unfortunately the delivery address on the order was incomplete, so they couldn't be delivered. We contacted you about this on 3 August and have since issued a full refund. If you'd still like your plates, we'd be happy to help with a new order. Kind regards, Car Plates Direct

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