Carpow Reviews 

Rachel was great to deal with

Your Service brilliant

Amelia whitford is absolutely the best if you need anyone to find you a car or do your finance she is the best.

Fast and efficient

The whole process what excellent, easy to apply, guided with professionalism and Rachel worked with me to ensure I got what I wanted, in such a short amount of time, much appreciated

Rachel made this such a pleasant experience. Everything was handled with such speed and efficiency.

Very quick and easy, great support.

There seems ti be a gap between information provided online and the team supporting behind the scenes. Would be good if the two better corolate with each other.

The support team were able to resolve concerns quickly and adapt the loan to match what was requested with the original online application.

Overall experience is good

Very thankful for all the help and that time wasnt an issue, i felt cared about and heard also working alongside me to get me my NEW TRUCK. very thankful

The applying was easy, the approval was easy- though conditional. When I asked for services they advertise- I was told too late and signed out of portal.
I recommend shopping around. Especially if you have any form of disability. Sure I got reasonable finance and insurance. But overall. Not the company I’d ever use again.

*response.
No. That’s not even close to how it happened and yes I was locked out of portal for hours. When I was able to get in- it was like I’d not signed in ever. I was given one choice that didn’t fulfil my requirements (I sent about 8 vehicles I’d have preferred- cheaper too). but I was left little choice (one) Then it cost me over $300 to retrieve the vehicle. Or I could have caught a bus as offered (as opposed to delivery of vehicle) - my disablilty doesn’t allow for public transport. All I received were excuses and blame. As I said. Finance was granted quickly and I appreciated that. But not for anything I was able to use immediate retrieve. And it came with an empty tank of gas. 7 hours travel. $300 fuel to retrieve.
Being a beneficiary and disabled this has left me with debt just to accept finance. If I had to do it again. I’d not do it through this company.

I advised that collection would be difficult. Was not advised that your ‘car delivery’ was conditional on whether I purchased outside your suppliers. Had no idea of anything- also said to my contacts person at carpow. No advising. A great deal of silence. No suggestion that the wonderful services you offer are only if I buy a car through your yards- not even advised that self contained vehicles were available. But I really appreciate the contact NOW when it’s visible to others.
Simply put- I was not satisfied. I was ignored. I was told it was my fault.
When I asked or indicated issues. No advising. So thank you for the finance. But again. Disappointed you’re still making excuses instead of preventing same issues in the future.

Team were great to deal with and highly efficient

Hannah and the team did an amazing job on getting me approved and paid out all on the same day! Everything moved so fast and communication was fantastic! Still is even when I have some silly little question about my loan! Thankyou so much Hannah and CarPow team ❤️

Right from the start car pow has been great I thought I wouldn't get approved cause of bad credit but the team told me you be surprised.
I love the customer service and the communication the whole way. Made me feel like a person and not a number.

Fast and easy! Great communication made the whole process super simple

Great service! Really fast and smooth process! Polly was extremely helpful, always very quick to reply and efficient with getting everything organized for me.
_Wen

Thank you for the support through Th Ed application process

It was a very simple experience. Everything was explained very well and the customer service was exceptional. Easy application and great help with buying privately and the process was very fast and easy

Easy to apply online. Great people to deal with. Great communication through out the process.

Loved the portal to be able to check on the progress of the application and being able to upload documents there.
Super easy to use the chat function as well.

Lisa and Polly were super easy to work with. Customer service and support were great.

If I ever needed to get another finance deal I would use again.

Super happy with the result.

Absolutely grateful to have gone through CarPow for finance . I dealt with Melanie and she was lovely and fast to deal with . I highly recommend going through CarPow if you’re looking for an easy breezing experience for car finance. Thank you very much for your help and support till the end.

Polly has been super helpful with getting my loan approved she made things move smoothly and quickly.