We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

Item was received but with little to no communication during whole process. Honestly thought it was a scam due to receiving no responses from their number/email/whatsapp until the item just appeared i... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

I have not received any updates besides one correspondence from this company after I placed my order 2 months ago. They have not shipped out my order and they do not respond to me via email, WhatsApp,... Toon meer

Beoordeeld met 4 van de 5 sterren

They eventually shipped my products, which were delivered to my address 12 days after I placed my order. In the meantime, their customer service is slim to nothing. It really isn't the greatest shoppi... Toon meer

Beoordeeld met 1 van de 5 sterren

I was sent a wrong item. Carsha has no real customer service. I purchased an expensive perfume from Carsha, an MFK grand soir 200ml but I received an MFK gentle fluidity gold 200ml. I contacted them w... Toon meer

Bedrijfsgegevens

  1. Cosmetische producten groothandelaar

Geschreven door het bedrijf

Carsha is a one-stop beauty wholesale and retail platform. Selling 2000+ branded cosmetics, skincare products and fragrances. Co-operating with 500+ international brands including Aesop, Byredo, Chanel, Clarins, Clinique, Dior, Estee Lauder, Jo Malone, Lancome, La Mer, Tom Ford, Shiseido, YSL and more.


Contactgegevens

2,3

Slecht

TrustScore 2.5 uit 5

70 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft nog niet op negatieve reviews gereageerd

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

I have not received any updates besides…

I have not received any updates besides one correspondence from this company after I placed my order 2 months ago. They have not shipped out my order and they do not respond to me via email, WhatsApp, or phone. Im still waiting of they send me anything at all but I do not recommend this company any more. This is very sad for me to write because I've ordered from this website before and never had any problems until now.

21 augustus 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Absolute scam, avoid at all cost

I was foolish enough to fall for this scam and buy an item on this website. They took my payment, and then after two weeks just canceled the order without explanation. They do not pick up any calls and do not reply to e-mail. WhatsApp is just an automated AI bot. Do not be fooled by the 3-star rating and the older positive reviews on this page, upon closer inspection they all look fabricated. AVOID AT ALL COST.

3 september 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Absolute scam

Absolute scam, never received the product I ordered. Customer service is hopeless, they never answers the call or replies the email. Avoid at all cost!

14 juni 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I was sent a wrong item

I was sent a wrong item. Carsha has no real customer service. I purchased an expensive perfume from Carsha, an MFK grand soir 200ml but I received an MFK gentle fluidity gold 200ml. I contacted them with all the options on their site, including emailing them but I received no answer and the phone number was unavailable. The WhatsApp number was answering with an AI. Also, the product authenticity is questionable. I was not able to return, exchange or refund this product. This site is an absolute scam. DO NOT BUY FROM THIS SITE.

8 juli 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Fake website - Do not give them your money

Do not give them your money! If I could give negative stars I would.
Ordered $540 worth of CLARINS products and have never received them and no response from any one at Carsha!
I have logged a dispute with my bank!
This website is a fake online website!

25 juni 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

39 days later and still no track and trace code and no contact

I placed an order on June 13 (Order #6301087793175), but 39 days later, I still haven’t received a tracking code. I emailed customer service on July 3 and received an automatic reply stating that my inquiry would be answered within 24 hours — but I never got a response.

Since July 7, I’ve also reached out several times via WhatsApp. I only received two brief replies saying they would “look into it” and get back to me “soon” and “shortly,” but I haven’t heard anything further.
I also tried to call, but no contact.

I’m now leaving this review in the hope that someone from Carsha will finally take action and resolve this issue.

22 juli 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

No Service, at all and a broken chatbot.

I have been trying to contact them for weeks now. I ordered for lots of money,,two oreders. Then all I get when seeking service is a bot that does not work,,he does not understand the task so I don't get any service! That left me to think that I'm being scammed. I sent an email, 2-3 days ago and still nothing! I'm going to my bank tomorrow, monday to tell them about this scam! Stay away from this shitt!

13 juli 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

DO NOT purchase from this company

DO NOT purchase from this company. I purchased the Centellian24 Madeca cream in bulk and they were all clearly counterfeit items. Carsha has not responded to my request of a full refund.

12 juli 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Carsha from marvis or any other guy…

Carsha from marvis or any other guy please help please I am so disappointed at the moment because I made an order from you guys and you guys delivered to the wrong address I messaged you guys emailed you called you but I didn't get any single respond from you guys that's not fair why are you scamming me whyyy??????? What did I do? Because I just trusted you that's not fair please helpppppp please

25 mei 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

my order has not been arrived

my order has not been arrived. contacted FedEx and they they the delivery name and address is completely different and asked me to contact seller. However, Carsha never reply any of my emails or WhatsApp messages. Absolutely a scam. Shame

17 februari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Do not buy any items from this website

Do not buy any items from this website. I ordered my perfume on the 16th of September and they haven't even responded. It looks like it is a fake website, designed to steal your money. So far no shipment tracking has been emailed.

Update:
They have provided me with a UPS tracking number. HOWEVER UPS has NOT confirmed that they have received my item. Therefore my view regarding this company has NOT been changed. BECAREFUL 🛑🛑

16 september 2024
Review zonder uitnodiging
Logo Carsha Global Trading

Antwoord van Carsha Global Trading

Hello Rambod,

Thank you for your comment. I understand your frustration, but I want to clarify that we sent your tracking code on September 23rd. Please note that between your order date and shipment, there was the Mid-Autumn Festival holiday and a weekend, which can cause some delays.

We’re not a fake website; we shipped your order via FedEx, and it should arrive within a couple of days. We also responded to your previous email, so it may have ended up in your spam or other folders.

If you have any further questions, feel free to reach out.

Best regards,
Ella
Carsha Customer Service Team

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer