Had a billing mix-up with my subscription, and Colorcinch handled it perfectly. They were super flexible and gave me exactly the solution I needed, quick and very fair. Highly recommend.
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Had a great tech support exchange- the images weren’t generating, and were stalling out without ever creating. Since I use colorcinch in my art process to create templates for fabric portraits I was s... Toon meer
Bedrijf heeft geantwoord
I had a glitch occuring when I tried to cartoonize a photo I had copied from the web. Colorcinch would not process that image correctly at all; in fact, the app created a ghost-like effect of the imag... Toon meer
Great customer service! Had the chance of using the app for a little bit to try it and it works really well. I tried searching galaxy and app store to turn a few pictures into cartoons to no avail unt... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Instantly create, edit and turn your photos into personalized artwork with Colorcinch – the #1 photo editor & cartoonizer designed to be simple, beautiful, and free.
Contactgegevens
2 E Main St, 98101, Seattle, Verenigde Staten
- team@colorcinch.com
- cartoonize.net
Peter was fabulous
Peter was fabulous! Helped answer all my questions and was very prompt in response.
12 september 2023
Review zonder uitnodiging
Antwoord van Colorcinch
Hi Sara, thank you for your kind words! We're always here if you need anything :)
Antwoord van Colorcinch
Thank you so much! We're always happy to help :)
Incredibly useful and fast tool
Incredibly useful and fast tool. It nailed what I needed to do in half the time using Photoshop. Support were brilliant too - thanks guys.
6 september 2023
Review zonder uitnodiging
Antwoord van Colorcinch
We greatly appreciate your feedback. As always, we are happy to help! :)
Best service
1 september 2023
Review zonder uitnodiging
Antwoord van Colorcinch
Thank you so much for giving us a 5-star! We're always happy to help! :)
The team was helpful
The team was helpful. there were some technical issues that prevents me from using the Cartoonize.net service, but the team was putting so much effort trying to solve this problem for me. the communication was easy and and the team was helpful.
14 augustus 2023
Review zonder uitnodiging
Antwoord van Colorcinch
We appreciate your kind words! Here if there's anything :)
Brilliant application
Brilliant application and first class customer service. Would highly recommend
14 augustus 2023
Review zonder uitnodiging
Antwoord van Colorcinch
We greatly appreciate your feedback. As always, we are happy to help! :)
Not working for more than 2 days
I have been using Colorcinch for more than 6 months now and it is very important for my business. Now I am not able to login to my account for more than 2 days. I have submitted multiple help requests and haven't received an answer. Basically, I am paying for services that I am not able to use or cancel.
I will edit this review as soon as the Colorcinch resolves this issue, because it is important to me.
12 augustus 2023
Review zonder uitnodiging
Antwoord van Colorcinch
Hello Ricky, I'm sorry for the inconvenience. We experienced a momentary outage, however, the issue has now been resolved. We apologize for any trouble this may have caused. Please reach out to us via https://www.cartoonize.net/contact/ and we'll do our best to put things right. Would you kindly reconsider your review and give us another chance?
Had initial connection to all the…
Had initial connection to all the app’s functionality but this was sorted in a timely manner.
11 augustus 2023
Review zonder uitnodiging
Antwoord van Colorcinch
Thank you so much for giving us a 5-star! We're always happy to help! :)
Had a great tech support exchange- the…
Had a great tech support exchange- the images weren’t generating, and were stalling out without ever creating. Since I use colorcinch in my art process to create templates for fabric portraits I was super frustrated since I had paid the annual subscription and now it wasn’t working. I sent a help request and was impressed at how quickly I got a response. The solution that was suggested worked and I am back in business. (It was as simple as doing the software update on my iPhone and trying chrome on my Mac). Thanks Peter!
8 augustus 2023
Review zonder uitnodiging
Antwoord van Colorcinch
Hi Natalie, we're thrilled to know that the issue you've encountered was handled properly. Here if there's anything :)
Quick positive response
26 juni 2023
Review zonder uitnodiging
Antwoord van Colorcinch
Thank you so much for the 5-star! We're here if you ever need anything :)
Great app
Friendly and helpful service and a great app which helps me imagine my art in a new way. Highly recommended!
13 juni 2023
Review zonder uitnodiging
Antwoord van Colorcinch
We greatly appreciate your feedback. As always, we are happy to help! :)
Great apps and customer service
Great apps! Love the Colorcinch's free cartoon avatar maker. The avatars can be downloaded in multiple formats. I contacted the company with a question and got a prompt, helpful response. A+++
31 mei 2023
Review zonder uitnodiging
Antwoord van Colorcinch
Thank you so much for the 5-star! We're here if you ever need anything :)
Customer service answered quickly and…
Customer service answered quickly and Peter helped me solve my problem fast. Thanks!
25 mei 2023
Review zonder uitnodiging
Antwoord van Colorcinch
Thank you for your feedback. We're always happy to help! :)
The customer service team
The customer service team, techs & Peter are rock stars! Timely communication and skillful techs helped resolve my platform issue in a matter of a few hours!
Thank-you guys!
25 mei 2023
Review zonder uitnodiging
Antwoord van Colorcinch
We appreciate your kind words! Here if there's anything :)
It just didn't work...and no response
one star...why? It is complicated ) Here is the scenario :
I've looked at functionality/effects and liked some of them. Wanted to save on my pc - need premium. ok - went for it. Saved.
BLACK PICTURE. Tried another filter - same. Tried another computer - guess what...Same...
Tell me I've requested some sophisticated feature...Photo->effect->save-> Black picture. That's my experience.
I've opened a service request - provided all the details(wanted to help troubleshoot) and requested refund - zero response since then.
Waste of time...
Ok - bye, color cinch.
Update: after this review was published
- got response from support - I missed the "Apply" button...So - adding one star...
- and - yes - I decided not to receive a refund (as was "suddenly" suggested by colorcinch) and leave this review here ).
In My opinion I performed beta testing for them - if changes are not applied - there shouldn't be an ability to save it as a black picture. Pretty straightforward...
11 mei 2023
Review zonder uitnodiging
Antwoord van Colorcinch
Hello Viktor, my apologies if you weren't completely satisfied with our service, however, I do wish to clarify that the effects weren't being applied because you didn't click the "Apply" button, so it is unfair to fault our product. As for our customer support, we did initially respond within 24hrs, but then needed an extra day to further troubleshoot your request, which is not unreasonable. All in all, we're disappointed in your rating, and do hope that we'll see you back again soon.
I just subscribed and it seems like a…
I just subscribed and it seems like a quality app, but something worth noting is when there was a glitch in one of their features their response to fix it and to respond to my support ticket was incredibly fast!
11 maart 2023
Review zonder uitnodiging
Antwoord van Colorcinch
Thank you so much for giving us a 5-star! We're always happy to help! :)
Great Customer Service
I submitted a help request, and they were very prompt in not only answering, but also helping me with my problem.
9 maart 2023
Review zonder uitnodiging
Antwoord van Colorcinch
Hey Rachele, we're thrilled to know that the issue you've encountered was handled properly. Here if there's anything :)
They're client support is super fast…
They're client support is super fast and very polite.
3 maart 2023
Review zonder uitnodiging
Antwoord van Colorcinch
Hi Teresa, we appreciate your kind words! Here if there's anything :)
Billing
My card was billed annually by mistaken, yet I wanted it monthly. Peter rectified it and a refund was possible.
26 februari 2023
Review zonder uitnodiging
Antwoord van Colorcinch
Hey Ivan, thank you for your feedback. We appreciate it! :)
Good service
Accidentally bought annual instead of monthly plan, they refunded the amount difference instantly
28 december 2022
Review zonder uitnodiging
Antwoord van Colorcinch
Thank you so much! We're always happy to help :)
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.