Cartridge Land Reviews 

97
TrustScore 2.5 uit 5

2,6

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Beoordeeld met 1 van de 5 sterren

We were conned too into buying original canon cartridges only to be called the next day with them explaining some rubbish about a big run on those cartridges and the shelves were now empty. Then to... Toon meer

Beoordeeld met 1 van de 5 sterren

Just as others have said, they trick us into buying their low garade stuff and play up a scénario to agree a very late refund. HP blocked my account for 3 weeks as were not genuine , they had insis... Toon meer

Beoordeeld met 5 van de 5 sterren

I ordered an OEM Brother cartridge, needed urgently, but it was out of stock. Ansar promptly rang, explained the situation, and arranged for two of their own guaranteed replacement cartridges for the... Toon meer

Beoordeeld met 5 van de 5 sterren

Brilliant company. Fast delivery and excellent communication . Kindly phoned to tell me item was out of stock and suggested another option which worked out half the price. Was concerned it would not b... Toon meer

Bedrijfsgegevens

  1. Tonerleverancier
  2. Computer & laptop accessoires

Informatie afkomstig van verschillende externe bronnen

Cartridge Land is a Compatible Printer Cartridge Supplier that sells Cheap Printer Ink Online. We stock a selection of Printers & Ink Cartridges Online.


Contactgegevens

2,6

Slecht

TrustScore 2.5 uit 5

97 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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2,6

Alle reviews

(97)

31 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Very efficient staff

Very efficient staff. I ordered an item that was discontinued and they offered an equivalent item at a slightly dearer price but gave it to me for my original price with next day delivery ito the bargain! Absolutely ace service.

25 april 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Customer Experience

I placed an online order for one Epson multipack of ink cartridges for my Epson printer. I received a phone call from Asam to say they weren't available and he offered a remanufactured alternative for which he could send me two packs for the price I had paid for one Epson multipack. As I was in need of ink I willingly accepted these and they very promptly arrived before 9.30 a.m. the following day. I replaced the empty ink cartridge in my printer with one from the pack sent by Cartridge Land and there was no problem with incompatibility. My printer sprung into life and printed to the exact same quality as my previous Epson cartridges. Although I had been very dubious about using ink not manufactured by Epson I can say that provided the other colours in my multipack of remanufactured ink cartridges from Cartridge Land function without any issues and deliver the same quality I shall definitely be purchasing ink from them again in the future. Some other reviewers have placed negative reviews regarding what they consider to be Cartridge Land’s bait and switch tactics however my first time experience using this company has been extremely positive and they delivered great customer care.

27 februari 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service with very helpfull staff.

Great service with very helpfull staff.
I placed an order at 14.30 yesterday 25/1/23.
It arrvived at 08. 55 by post this morning 26/1/ 23, thats over 600 miles in less than 24 hours.

26 januari 2023
Review zonder uitnodiging
Logo Cartridge Land

Antwoord van Cartridge Land

Many thanks for your review

Beoordeeld met 5 van de 5 sterren

Quick service

Quick service, competitive pricing and delivery. Recommended!

6 januari 2023
Review zonder uitnodiging
Logo Cartridge Land

Antwoord van Cartridge Land

Many thanks For your review Neil

Beoordeeld met 1 van de 5 sterren

Epson Cartridge Out Of Stock SCAM No Coincidence

Like many other unsuspecting buyers I was drawn in by the competitive price for an Epson Apple multi pack at £47.99, then came the phone call from Cartridge Land that they could only offer me compatible product but at half the price .
I declined offer and they issued a refund on 3-1-23 which still has not arrived at my bank,
what a palaver and waste of my valuable time. I will be contacting trading standards to see if they can stop this practice as this seller has built up a track record with quite a few other customers.

3 januari 2023
Review zonder uitnodiging
Logo Cartridge Land

Antwoord van Cartridge Land

Hi

Sorry about your experience however as suppliers were all closed until the 3rd due to the new year break.. there were slight issues with stock an alternative is only offered to get your printer running asap. We now have stock of these epson inks if you can kindly rethink your review and give us another chance.

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service, quick to respond and very helpful.
Very competitive on pricing for ink.
Have ordered from this company for a couple of years now and have no complaints
Would not hesitate in recommending and will certainly be ordering from them again in the future.

14 december 2022
Review zonder uitnodiging
Logo Cartridge Land

Antwoord van Cartridge Land

Many thanks for your positive review

Beoordeeld met 5 van de 5 sterren

First rate customer service

First time I have purchased cartridges from Cartridge Land and on the basis of my experience I will be coming back in the future. The item I originally ordered was out of stock but Sam in sales contacted me immediately, offered an alternative ( and cheaper) product which was delivered the next day. The alternative remanufactured cartridges are great - the quality matches the original. Finally, I was promptly reimbursed the price difference. Great service and a great new to me product.

7 december 2022
Review zonder uitnodiging
Logo Cartridge Land

Antwoord van Cartridge Land

Many thanks for your positive review

Beoordeeld met 1 van de 5 sterren

OUT OF STOCK SCAM BUT STILL FOR SALE ON WEBSITE

Place order on 22 Nov 2022 at 15:00 for GENUINE BROTHER INK CARDTRIDES.
At 15:15 got an email confirmation my order had been processed.
At 15:30 got phone call that my order will be delayed by 4 to 8 working days.
Before, they could suggest I take compatible ink cartridges I said I wanted a refund which they immediately processed and refunded on 25 Nov 22.
It got me thinking.
On 22 Nov, after out phone call telling me out of stock, I checked their website, STILL SHOWING FOR SALE.
The Genuine brother cartridges from Amazon is £51.00. Cartridge Word price showing £39.99
Too good to be true, I think.
So, are they taking orders because their “prices are too good to be true” and then immediately calling customers with the same line as used on me to get them to change their order to compatible cartridges.

22 november 2022
Review zonder uitnodiging
Logo Cartridge Land

Antwoord van Cartridge Land

Hi

Sorry about this there was a slight delay in delivery of stock hence the 4-8 days.

The product is showing in stock because stock has come in this morning i am sorry about your experience if you could kindly rethink your review and give us another chance.

Beoordeeld met 1 van de 5 sterren

Phone rings but no answer. Bait Game ?

Read other reviews and wanted to chat to ascertain if item in stock. It is like the other reviewer said:
'A Bait(ing) game.'
No one answers phone. Buyer hopes and trusts then is disappointed

9 november 2022
Review zonder uitnodiging
Logo Cartridge Land

Antwoord van Cartridge Land

Hi

Sorry we have had problems with our phone lines hence nobody answered.. I find the review unfair as nobody answered you have came to the assumption that it was a bait game.. we have over 3000 products and sometimes stock can be a problem with our supplier which disappoints some customers however we have been trading for over 10 years with thousands of satisfied customers.

Beoordeeld met 1 van de 5 sterren

Bait and Switch AGAIN!

Ordered genuine Epsom cartridge for very competitive price, then received phone call saying out of stock and offering alternative, even though still advertising the genuine product. This is the second time they've done this to me. This appears to be standard practice for them to lure customers in. Refund provided. Won't be bothering with them again.
EDIT: In response to Cartridge Land's reply:
I already gave you another chance after the first time and you just did it to me again, and you obviously do it to others too. You were also still advertising the product you told me was out of stock. My review stands as it is.

31 oktober 2022
Review zonder uitnodiging
Logo Cartridge Land

Antwoord van Cartridge Land

Hi Sorry about your experience we often have stock of the genuine inks and toners however supply and deliveries can sometimes be delayed hence we offered an alternative to get you running.. We would be grateful if you could rethink your review and give us another chance.

Beoordeeld met 2 van de 5 sterren

Still doing bait and switch….

Still doing bait and switch….
As other on Trustpilot have previously mentioned Cartridge Land are still showing stock of Genuine Samsung toner cartridges significantly cheaper than its competitors, Once ordered they will phone you and tell you that the genuine item is out of stock (due to covid / Brexit etc.) and they can offer two generic compatible cartridges instead… this sounds like a bargain until you realise that you can purchase the generic two cartridges a fair bit cheaper than the Samsung OEM online elsewhere!!
One thing in their favour is that they do refund quickly when you say no!!

11 oktober 2022
Review zonder uitnodiging
Logo Cartridge Land

Antwoord van Cartridge Land

Hi i am so sorry about the product being out of stock however i can assure you we do supply the genuine we have been trading for over ten years and sometimes if a product is out of stock we look to offer an alternative which can save you money in the long run.

Beoordeeld met 2 van de 5 sterren

Out of stock…….

Placed an order for a samsung toner. Next day i have received a call saying the item was out of stock and i was offered a non branded product. I refused and was refunded.
While i accept these things can happen, what i dont understand is why the item I wanted (and still want) is still showing ‘in stock’….

3 oktober 2022
Review zonder uitnodiging
Logo Cartridge Land

Antwoord van Cartridge Land

Hi The product was on backorder and came back in stock hence it showing in stock sorry about this

Beoordeeld met 1 van de 5 sterren

Misleading as stock not available

Shows in stock on line but when I rang was told it was out of stock! (& offered substitute which I didn't want) Website needs to be kept up to date!

29 september 2022
Review zonder uitnodiging
Logo Cartridge Land

Antwoord van Cartridge Land

Hi

As explained over the phone we source these from our supplier so live stock was not accurate and we did explain stock was coming in next week sorry about the inconvenience

Beoordeeld met 1 van de 5 sterren

Phishing site

Phishing site - take the money and then try to sell non branded toner - delete account button does not work so you cannot remove yourself

20 september 2022
Review zonder uitnodiging
Logo Cartridge Land

Antwoord van Cartridge Land

Hi

Sorry about your experience however we are definitely not a Phishing site we are an established business since 2010 with thousands of satisfied customers.
As certain lines are sometimes hard to source we issued a full refund but just offered an alternative to get your printer running asap.

Beoordeeld met 5 van de 5 sterren

Top notch service

Rang direct and answered immediately, a rarity nowadays.
Received an absolutely first class service. Excellent product knowledge,very knowledgeable and professional. Products and price exceptional.

16 september 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Cartridge Land bait and switch…

Cartridge Land use a bait and switch technique to get your business. They draw you in by offering branded cartridges at prices far below their competitors online then ring you the next day and say they are 'unfortunately' out of stock of the branded product, but they have generic cartridges at a 'very' good price. Don't fall for their con.

25 augustus 2021
Review zonder uitnodiging
Logo Cartridge Land

Antwoord van Cartridge Land

Hi there sorry about this however we stock over 3000 products but due to the problems in production and deliveries over the recent period some products can be out of stock with our supplier so we offer an instant refund or an alternative product to keep your printer running. We fulfill 100s of orders every week without a problem

Beoordeeld met 1 van de 5 sterren

Bit phisy

Ordered 2 branded cartridges then was called the next day to say they were out of stock and would I their non-brand alternative. I requested a refund, which was made within 4 working days, however the cartridges are still showing as in stock. I think they price them low to get orders they can't fulfill...

4 augustus 2022
Review zonder uitnodiging
Logo Cartridge Land

Antwoord van Cartridge Land

Hi

Sorry about your experience.

As we have over 3000 products sometimes there can be an issue or delay with certain products. An instant refund was issued on our end its just that the banks can take a few days to put the money back in to your account. And also a delivery came in this morning hence the products are still showing in stock.

Many Thanks
Cartridge Land

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