CashForCars.com Reviews 

Fair, quick and professional.

Communication, payment, & pickup timing. This is not my first time using your service, but this was the worst by far.

Easy to do and great experience with car pickup

Would give less than 1 star just dealt with them and I had made an appointment for then to come take my 1997 GMC for $300-600 at 5:30pm at 7:00pm I got a text saying they were late and would be at my place at 8-8:30pm at 9:00pm I had to text back saying don't bother. Today they came late again but at 12:30 instead of 12:00 and checked out the truck the driver after 5 minutes said it didn't have a catalytic converter and that they could only offer $100 I'm not a car guy and neither is my mother but I knew that was BS while my mom negotiated with the driver and the "Boss" on the phone I took video and photos of the catalytic converter under the truck and showed the driver. I then said the deal was $300. He then acted all confused, kept saying he's just the driver and then he'd text the boss. Then he said it was a aftermarket catalytic converter and that the deal would still be only $150. These guys are obviously scammers anyone with common sense could tell from the start with how the driver acts and his body language. He literally tried telling me the catalytic converter wasn't there and when I showed him it was he kept telling me he's just the driver he doesn't know and doesn't know what it looks like. Then how could you possibly tell the customer it isn't there?. Dirt bag scamming companies like this that still get away with it is pathetic.

the agent I worked with told me I could get same or next day pick up - which is what I needed with the body shop I was working at. Once we made a deal, he connected me to customer support who laughed and said no, we never come same day, we will come tomorrow or the next day. I said, I really need it to be tomorrow because otherwise I need to tow my vehicle somewhere else which isn't ideal. Well, they didn't show the next day. I had to change the address on file TWICE to take into account with unclear pick up time expectations. People with cars that don't drive in time sensitive place understand me. I called on the third day to just confirm it'd be today and the rep said yes you're next and we only will pick up on the last day of the range given btw... then why give a range? very inconvenient for those who have time sensitive "boarding" for a car they're trying to sell, especially if it's not driveable. ultimately, all the reps were nice and cash for cars did give me the best deal by far. I would only recommend it to someone who has a lot of time on their hands to wait!

Absolut unprofessionell, intransparent, nicht empfehlenswert!!!
Die Daten wurden im Online-Bewertungsportal bereits 2 x abgebeben, der Status "in Bearbeitung" verschwindet nicht.
Stattdessen schreibt ein paul.sobig@copart de (häh??) mir eine E-Mail, ich soll bitte die Daten angeben, gem. der Aufstellung in dieser E-Mail.
Wo sind meine Daten vom Online-Portal??
Wer ist copart.de??
Klar, habe ich recherchiert, aber diesen "Kunden(nicht)Service" empfehle ich niemandem weiter.
Auf eine Antwort-E-Mail an Paul warte ich bis heute.
NOPE!!

Everything was done as they said it would be…mostly. The pick up window was a few hours off. Things happen but they kept me informed

Everything went well with the exception of some confusion with which tow company was going to pick up.

They gave me a great offer for my car. They were on time and persistent.

Fast and reliable communication.

Easy to deal with, great communication and very quick.

Schedule was adhered to. Tow truck driver was prompt and courteous. Receipts were rece on time. Antonio was knowldgeable.

simple; efficient; fair value.

Scammers.
I put my details in online and was given a quote for my car, however once actually speaking to someone (providing exactly the same details) I was quoted a new price that was a third of the original offer yet no details had changed. Do not waste your time they will con you out of money. Very deceitful and awful customer service, very slow to reply and rude, arrogant and deceitful. Do not waste your time with this company, there's a good reason they are about the 10th to come up even when you search their exact website.

The actual pickup was great. However, the communication leading up to it was horrible. For example I kept getting text from one of the individuals after not picking up a call that was marked as spam. The text had the domain spelled wrong which is a major red flag for scam. I finally called the individual back and realized it was legitimate.

Customer service was amazingly outstanding very pleasant and professional superior HANNA was extremely knowledgeable and patient with all needed information that I had to provide to them in order to complete the process of getting a fair price for my vehicle I give a huge five star rating without any hesitations thank you for your service and business.

Efficient, responsive, fair offer and delivered on all the deadlines.

Omar clearly explained the process and helped everything go smoothly. I highly recommend Omar and his team at CashForCars.

The pickup time was well within the range.