Casino Click 

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Beoordeeld met 1 van de 5 sterren

I was told my bank documents would be approved within 1 business day and I would get an email today. Nothing came, still says "in process". There's a million other sites to play on that don't have the... Toon meer

Beoordeeld met 5 van de 5 sterren

Seem to be an honest platform. A variety of different games from any other platform which I love. Not a lot of promotions usually which could change in future, but overall I give 5 stars

Beoordeeld met 1 van de 5 sterren

This place sucks, customer support sucks, games suck, deals suck, they lie/false advertise about promotions then when they don’t show up on their site “it’s just unavailable now sorry” don’t play here... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Didn't follow through on their word. I was told I'd be receiving an email within 24 hrs regarding my verification but no email was ever sent. I had to resend proof of address along with drivers licen... Toon meer

Bedrijfsgegevens

  1. Casino
  2. ook in
  3. Online casino/bookmaker

Geschreven door het bedrijf

🇺🇸 Join now to a new Sweepstakes Casino & Play for Free! 🎰 Exclusive Games 🎁 Daily Free SC Spins 🔥 Daily special packages with extra SC 🕒 24/7 Support


Contactgegevens

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Alle reviews

(45)

23 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

I deposited money and won $348

I deposited money and won $348. I've still not been paid. They keep giving me excuse after excuse. First they tell me Wednesday for 3 days. Wednesday comes no payout . The next thing they tell me is it's been exculated to the right department for review it's top priority. It's still hasn't came days later. Today they tell me they JUST EXCULATED IT TO THE RIGHT DEPARTMENT TO BE REVIEWED. THEYVE BEEN TELLING ME THIS ONLY TO TELL ME TODAY THAT THEY JUST SENT IT TO THE RIGHT DEPARTMENT. THEY DONT PAYOUT. DONT DEPOSIT YOUR MONEY TO THIS CASINO YOU WILL NOT GET PAID. THIS IS A SCAM!!!!!!

11 november 2025
Review zonder uitnodiging
Logo Casino Click

Antwoord van Casino Click

Hi Amanda,

Thank you for sharing your concerns, and we’re truly sorry for the frustration this situation has caused. We want to reassure you that your payout was approved on December 3rd, and it is currently in the final stages of processing.

We understand how the repeated updates may have felt unclear, and we sincerely apologize for any confusion caused. Your case was escalated for review to ensure everything was handled correctly, and we’re committed to making sure you receive your winnings.

Please rest assured that we do process all valid withdrawals, and your payment is on its way. If you have any additional questions or need further assistance, our support team is here to help and will prioritize your case until it is fully resolved.

Thank you for your patience.

Beoordeeld met 1 van de 5 sterren

Casino click refused to release my money…

Casino click refused to release my money after a major win. I deposited funds into my account without any issues, but when I first tried to make a withdrawal, I was told I had to play a game before I could withdraw. I played as required and even won additional money, but when I attempted to withdraw again, it was declined. I assumed it was a glitch and tried several more times, but the same thing happened. Eventually, I was locked out of my account for “multiple withdrawal attempts.” It was obvious they were trying to seize my funds. I contacted support, but nothing changed, and for weeks I couldn’t access my account at all.

I eventually spoke with someone about the situation, and after following a series of steps, I was able to regain access to my account and withdraw my money. The relief of finally seeing my funds was huge. Be cautious when using this platform

10 september 2025
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Antwoord van Casino Click

Thank you for sharing your feedback, and we’re glad to hear that you were ultimately able to access your account and complete your withdrawal.

After conducting an internal review of your case, we found that the delays you experienced were due to your KYC (Know Your Customer) verification not being fully approved at the time you attempted to submit your withdrawal requests. The documents initially provided did not meet the required verification criteria, which unfortunately caused the process to take longer than expected.

Once the correct documents were submitted and successfully verified, your KYC was approved. From there, your redemption request was processed and approved promptly.

We understand how frustrating delays can be, and we appreciate your patience throughout the process. Our goal is always to maintain a safe and secure environment for all players, and proper verification is a crucial part of that.

If you ever need further assistance, please don’t hesitate to reach out to our support team.

Beoordeeld met 1 van de 5 sterren

This has got to be one of the WORST…

This has got to be one of the WORST social casinos Ever! It's been over a month and I still have not received my $100 redemption. My account has been verified and I have gotten one cash out before (that took a long time also). You would think that once you are verified and have redeemed before, this one would be easier but no!!! I have contacted them many, many times and I keep getting the run around. Good luck to anyone who really hit it BIG and try to claim your prize! Waste of time and money!!!

Don't say email support because I always receive a returned email saying this email could not be delivered. Your casino is full of CRAP! Still have not gotten my redemption as of 11/21/2025. I was supposed to be contacted two weeks ago and NOTHING!!!

9 oktober 2025
Review zonder uitnodiging
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Antwoord van Casino Click

Hi Jackie,

We’re very sorry to hear about your experience and understand how frustrating it must be to wait this long for your redemption.

Please email our team directly at support@casino.click
with your redemption details so we can review your case and ensure it’s resolved as quickly as possible. We truly appreciate your patience and the time you’ve taken to share your feedback, it helps us improve the experience for all players.

Beoordeeld met 1 van de 5 sterren

Not well-Still waiting

Not Well, still waiting on redemption, verification taking longer than the 48 hrs they've said and this isn't including the weekend that's passed.

Finally, Kyc went thru Wed, Oct. 22 at 8am but now I'm still waiting to be redeemed now its Thurs, Oct. 23 at 7:30pm

Its Oct 28, and im still waiting for redemption to be approved. Just ain't right.

18 oktober 2025
Review zonder uitnodiging
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Antwoord van Casino Click

Hi Annette,

Thank you for sharing your feedback, and we sincerely apologize for the delay you experienced with your redemption. We completely understand how frustrating this must have been and truly appreciate your patience.

We’re happy to confirm that your redemption was successfully processed to your account on October 30th, 2025. We appreciate your understanding and hope you continue to enjoy your experience with our platform.

Beoordeeld met 1 van de 5 sterren

Contacted customer support over a week…

Contacted customer support over a week ago on 9/19/27. I was told someone would get back to me in 3 days. That didn’t happen. I was told that many people are having problems with the system, glitching, and people not being able to redeem coins. I requested a refund of my initial purchases, due to the fact that I would never be able to be paid out. I was told that was a legitimate reason and the funds would be on their way after somebody responded to me.
Highly disappointed but now I understand why once I saw the rating on trust pilot. I tried to figure out how to post screenshots of my messaging with customer support, I couldn’t figure out how to post them to my screen here.

Warning… Stay away, stay away, stay away! I’ve been taking advantage of.

26 september 2025
Review zonder uitnodiging
Logo Casino Click

Antwoord van Casino Click

We understand your frustration and are sorry for the delay. While we don’t have access to account details through Trustpilot, contacting our support team at support@casino.click is the fastest way to resolve your issue. They can review your case and ensure it’s handled properly.

Beoordeeld met 2 van de 5 sterren

Well to be honest the only reason I…

Well to be honest the only reason I found myself on this site was because I requested Free Play at Casino Click after blowing all my money in minutes . So I was asked to accept a phone call I did from them and I was proposed to log on here and create a review for $25 free play and when I was done I sent a put of my review I was credited $25 and they where The worst PROMOTIONAL play . I did not last 4 min... .bad bad !

11 september 2025
Review zonder uitnodiging
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Antwoord van Casino Click

Thank you for taking the time to share your experience. We’d like to clarify that the $25 Free Play was granted upon your request, as part of our effort to give players additional chances to enjoy our games. We also suggested that, if you would like, you could share your experience on Trustpilot, but this was entirely optional and not a requirement to receive the bonus.

We’re sorry to hear that the promotional play did not last as long as you hoped. Free Play credits are designed as a fun way to try out games, though the length of play can vary depending on luck and the games chosen.

If there were any misunderstandings in our communication, we sincerely apologize. It was never our intention, and we value the opportunity to improve clarity moving forward.

Beoordeeld met 4 van de 5 sterren

Great customer service, 100% recommend

I don’t usually write reviews, but I felt this one deserved it. My experience actually started off on a negative note because of an issue with a bonus that was blocking me from accessing a game. But I have to say, the support team really turned things around. Not only were they quick to help and super responsive (like, replies within seconds), but they also offered me a freebie as a way to make up for the inconvenience, which I really appreciated.
It’s rare to come across support that actually makes you feel heard and valued. So, shoutout to the Click team, thanks again!
I only wish you guys had some shooting games too! Aside from that, games selection as well as everything else was great!

1 september 2025
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Antwoord van Casino Click

Hi Masami,
Thank you for taking the time to share your experience. We are thrilled our support team was able to turn things around and make you feel heard. We always strive to provide fast and helpful assistance. We appreciate your feedback on the game selection. Thanks again for recommending us and we look forward to keeping your experience fun and rewarding.

Beoordeeld met 5 van de 5 sterren

Great time playing

Great time playing, gambling is gambling so you win and lose.

4 september 2025
Review zonder uitnodiging
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Antwoord van Casino Click

Hi Justin,
We are glad to hear you are having a great time playing. You are right, gambling comes with wins and losses, and we are happy you are enjoying the experience overall.

Beoordeeld met 5 van de 5 sterren

Finally a good casino

I really enjoy the games there. They have a good and very helpful customer support, unlike other casinos, you can only send a message and they reply few hours later or next day.

19 augustus 2025
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Antwoord van Casino Click

Hi Stephan,
Thank you for your feedback! We’re thrilled to hear you enjoy our games and that our customer support has been quick and helpful. We appreciate you choosing us over other casinos!

Beoordeeld met 5 van de 5 sterren

Quick website and buy ins

Quick website and buy ins
Great games especially their own games

19 augustus 2025
Review zonder uitnodiging
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Antwoord van Casino Click

Hi Berndog, thank you for your feedback. We are glad you enjoy our website and games, especially our own titles.

Beoordeeld met 2 van de 5 sterren

Really slow payouts

****Update
I received my redemption around one month after requesting it. I'm not sure if the delay was legitimate or not because I only got it after I gave a deadline for further action. However, I have been paid so I must update my review. That being said, I would avoid playing here as there are many SC casinos with better deals that payout in under 48hrs without fail.

Scammers, no payout. Lied and stated that my redemption was processed and it would take 5-10 days. Day 15 and nothing. Same response over and over on email. I was extremely polite with them but I was not treated in kind. I will wait a few more days before filing with FTC and charging back everything I have spent here.

12 augustus 2025
Review zonder uitnodiging
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Antwoord van Casino Click

Hi Nicholas, we apologize for the delay and appreciate your patience. We are glad the payment was completed and will work to improve our process.

Beoordeeld met 1 van de 5 sterren

I DO NOT RECOMMEND

I DO NOT RECOMMEND this casino. It has been well over a month since I requested a redemption. Not even a big one. Finally it was approved almost a month later then now they asked for screenshots of my bank because they think I got my payment and just not telling them. I feel a type of way with that cause It is like them calling me a thief. This is the worst casino I have interacted with. I have requested redemptions before they have taken a week or so but not this long. I would give them zero stars if I could. To your response. No they are not resolving the issue. I have still not gotten my redemption. In 11 days it will be a full 2 months

4 augustus 2025
Review zonder uitnodiging
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Antwoord van Casino Click

Hi Crystal,
We’re sorry to hear about the delay with your withdrawal. We understand you’ve already been in touch with our support team, and we encourage you to continue working with them as they are the best option to help resolve this quickly.

Beoordeeld met 5 van de 5 sterren

Iv made a redemption and this and it…

Iv made a redemption and this and it went through from my dailies! Iv just used my card because I thought why not, the casino gave me money. Then I won more. Now waiting on my card verification so I can redeem over 500 dollars! Will keep you updated but so far looking good.

24 juli 2025
Review zonder uitnodiging
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Antwoord van Casino Click

Hi Anne, thanks for sharing your experience! We’re excited to hear things are going well and wish you the best of luck with your upcoming redemption. Keep enjoying the games and feel free to reach out if you need any help!

Beoordeeld met 5 van de 5 sterren

Have a great daily bonus

Have a great daily bonus , frequent deals , and multiple redemption options . They have a great combination of slot games, table games, and live dealer games.

14 juli 2025
Review zonder uitnodiging
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Antwoord van Casino Click

Hi Pat,
Thanks for the awesome feedback! We're glad you’re enjoying the bonuses, variety of games, and redemption options. Keep having fun!

Beoordeeld met 5 van de 5 sterren

I love the promotional discount…

I love the promotional discount packages they offer on the coins. My favorite game is the Great pigsby. Just beware that not all games count as playthrough for coin redemption, so make sure you check the playthrough requirements. Other than that one quirk, great site. Honestly though I think they should make that aspect a lot more transparent and obvious for new users.

3 juli 2025
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Antwoord van Casino Click

Hi Austin,
Thanks for the great feedback, we’re glad you’re enjoying the promos and The Great Pigsby! And thank you for the suggestion about the playthrough info, we always appreciate ideas on how to improve the player experience.
Keep having fun playing, and good luck!

Beoordeeld met 1 van de 5 sterren

Awful platform

Well, half the games didn’t even work. I contacted customer service and I did everything they asked me too still didn’t work and I asked for a coupon never gave me one even though they said they would. So yeah, it was very unpleasant experience. I will never wanna do it again.

7 juni 2025
Review zonder uitnodiging
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Antwoord van Casino Click

Hi Drake, thanks for sharing your experience.
We’re sorry to hear about the payout delay and understand how frustrating that can be. If you haven’t already, please reach out to our support team at support@casinoclick.com so we can look into this for you. Your feedback helps us improve.

Beoordeeld met 4 van de 5 sterren

Casino Click has always paid me

I am a little confused on the bad reviews, I have played here since march. The one time I had problems support helped me with a refund. Sure, their cash outs might be longer but I received my last cash out in 7 days which is fine. I've always been paid. I like casino click. I think they do need to make sure everyone understands what games can and can't be played for cash outs to avoid confusion.

15 juni 2025
Review zonder uitnodiging
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Antwoord van Casino Click

Hi Clay,
Thanks so much for your honest feedback! We’re glad you’ve had a good experience with us and that our support team was able to help when needed.
Your suggestion about clearer info on eligible games is a great one, we’re always working to improve.
Thanks for being part of the Casino Click community!

Beoordeeld met 1 van de 5 sterren

1/10 this place is gross

If you love waiting a month while people post on here "fast withdrawals", if you love getting no where with support regarding your withdrawal, if you love NO eta or time frame on your withdrawal, if you love waiting weeks and months for a measly 100$, stop by here today!🥳
Disgusting casino

17 mei 2025
Review zonder uitnodiging
Logo Casino Click

Antwoord van Casino Click

We’re sorry to hear about your frustration and appreciate you sharing your honest feedback.
The best way we can help is by having you reach out to our support team at support@casinoclick.com with your user ID so they can review your case directly. We’re always working to improve and provide a better experience for our players. Thank you again for your feedback.

Beoordeeld met 3 van de 5 sterren

Finally

If I could give 0 stars I would bc they don’t even deserve a 1 star… WHAT A JOKE THE SUPERVISOR LEAH PROMISED ME TO CONTACT ME BY THE END OF DAY SATURDAY AND STILL HAVENT HEARD FROM HER .. idk but if u want to get paid DONT USE CASINO CLICK PERIOD… been waiting on gift cards since May 13 and been told everything but they’re on the way…. Customer service reads the dam same script every time… THEY SUCK!! If u want to waste ur money and time then go for it but like all the other reviews find another casino bc CASINO CLICK ISNT IT!

Update:: checked my email this am AND WOULDNT YOU KNOW!!— all my gift cards are there so I’ll kinda change my mind —so it took me going through several people and 2 bad reviews to get HEARD! But thank you for finally doing ur part.. now let’s see how long it’ll take to redeem to my bank account ! Thanks

11 mei 2025
Review zonder uitnodiging
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Antwoord van Casino Click

Hi Michelle, glad to hear the gift cards came through!

Thanks for sticking with us! We know the wait wasn’t ideal, but we are happy it got sorted.

If you need further assistance just reach out to support@casino.click .

Appreciate you giving us a chance to make it right! Enjoy your winnings and continue to have fun playing!

Beoordeeld met 1 van de 5 sterren

Horrible horrible site

Horrible horrible site. Just like bet us. They are probably one and the same. I won $1000 playing casino click. Then I was told I had to bet what I deposited before I could cash out. I lost $200 down to $800. They just like bet us money want me to submit a bank statement with my account number on it. No thanks you can keep your money.

22 maart 2025
Review zonder uitnodiging
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Antwoord van Casino Click

Hi Gina,

We’re truly sorry to hear about your experience and sincerely regret that we did not meet your expectations.

We would appreciate the chance to resolve this for you. Please reach out to our support team directly so we can assist you and make things right.

Thank you for your feedback, it help us improve!

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