I like this casino it’s got a great vibe the design is cool their bonuses are amazing there’s always bonuses available and the live chat customer service is top tier
Bedrijf heeft geantwoord
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I’ve been playing at Casino Rocket for a while now, and it’s easily one of my favorite online casinos. They have an incredible selection of games and top-tier software providers, so there’s always so... Toon meer
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My new favourite casino. Fast withdrawals and nice bonuses. I won some, lost some, won some more, lost some of my winnings, but I’m still entirely grateful to have found a casino I can trust. I’m hop... Toon meer
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It was seriosly very good the withdrawl came straight through after i had got my account reviewed . The isssue was that some support staff were ill informed about their job and they needed to be remin... Toon meer
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Bedrijfsgegevens
Geschreven door het bedrijf
A team of gaming enthusiasts launched Casino Rocket with a mission to take players on an exciting journey through the world of online entertainment. Featuring a diverse selection of games, including slots, live casino, table games, and more, Casino Rocket combines a sleek design with smooth functionality. With rewarding bonuses, regular promotions, and a strong focus on user experience, Casino Rocket delivers a fun, fair, and secure environment for players at every level 🎰
Contactgegevens
Canada
- casinorocket.com
Houd rekening met het volgende
4,0
Goed
175 reviews
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Excellent experience
Excellent experience. The games load fast, and everything works without glitches. I had a question about my bonus, and support answered within minutes. Withdrawals were processed the same day — very impressive!
8 november 2025
Review zonder uitnodiging
Antwoord van Rоckеt Саsіnо
Dear Maribeth,
Thank you so much for taking the time to share your positive experience with us!
We’re happy to hear that you enjoyed smooth gameplay, received quick assistance from our support team, and that your withdrawal was processed promptly—that’s exactly the experience we aim to deliver to all our players.
Your feedback truly means a lot to us, and it motivates our team to keep improving every day.
If you ever have more questions or suggestions, please don’t hesitate to reach out. We’re always happy to help.
Wishing you the best of luck and plenty of fun in your next games!
Warm regards,
The Rocket Casino
Antwoord van Rоckеt Саsіnо
Hi Lisa,
Thank you for letting us know you’ve registered. I noticed you gave a 2-star rating, and I’d love to understand what happened so we can investigate and improve your experience.
Update: I just wanted to follow up to see how everything is going with your account and experience at Rocket Casino. If you’ve encountered any issues or have any feedback, we’d be happy to help.
Could you please provide your full name and the email associated with your account? If you encounter any issues, our live chat is available 24/7 and our team will be happy to assist you right away.
Warm regards,
Yudith from Customer Experience Team
I love the games and they do well with…
I love the games and they do well with withdrawel speed. Free spins are very rare sadly but other wise one of the best.
10 oktober 2025
Review zonder uitnodiging
Antwoord van Rоckеt Саsіnо
Hello, Cale! Thanks for your feedback! We’re glad to hear you’re enjoying the games and that withdrawals are working well for you 😊. We appreciate your note about the free spins — is there anything we could do to make your experience even better?
Warm regards,
RocketCasino Team
Excellent service and playing experience
Excellent service and playing experience
8 oktober 2025
Review zonder uitnodiging
Antwoord van Rоckеt Саsіnо
Hello,
Thank you for taking the time to share your experience with us. We’re happy to hear that you enjoyed both our service and your playing experience!
Our team works hard to make every moment enjoyable, seamless, and rewarding for our players, so your kind words mean a lot to us.
Feedback like yours keeps us motivated to continue delivering the best experience possible.
If you ever have any questions or suggestions, please don’t hesitate to reach out. We’re always happy to assist.
Warm regards,
Rocket Casino
The search bar worked well
The search bar worked well, although sometimes the results appeared with a delay. Take a look at this nuance. Otherwise, everything is great.
1 oktober 2025
Review zonder uitnodiging
Antwoord van Rоckеt Саsіnо
Hi Hailey,
Thank you so much for sharing your feedback! We’re glad to hear that the search bar worked well for you and that your overall experience has been great.
We appreciate you pointing out the slight delay in search results. We completely understand how even small glitches can affect the experience, and we’ll be looking into this to make it as smooth and responsive as possible.
Thank you for being part of our community. We hope your next sessions are even better!
Kind Regards
The CasinoRocket Team
Dealer kept the game lively
Dealer kept the game lively, but one round froze for about 10 seconds. Cashout request later got approved within 1 hour—pleasant surprise.
19 september 2025
Review zonder uitnodiging
Antwoord van Rоckеt Саsіnо
Hi Yura,
Thank you for your feedback! We're glad to hear you enjoyed the dealer's energy and that your cashout was processed quickly. We always aim to deliver fast and reliable service.
We appreciate you flagging the brief freeze during your game round. While these moments are rare, we’re always working to improve performance and ensure the smoothest experience possible.
Thanks again for taking the time to share your experience. We hope to see you back at the tables soon!
Best regards,
The CasinoRocket Team
Slots were lively
Slots were lively, but card withdrawal completed only by evening. Liked the quiet background, but slow payout disappointed.
16 september 2025
Review zonder uitnodiging
Antwoord van Rоckеt Саsіnо
Hi Youssef,
Thank you for taking the time to share your feedback. We're pleased to hear you enjoyed the lively slots and appreciated the calm background. It's great to know that added to your experience.
We’re sorry to hear the card withdrawal took longer than expected. If this was your first withdrawal, that could be the reason for the delay, as initial verifications can take a bit more time. The good news is that future withdrawals typically process much more smoothly and quickly.
We’d also love to take a closer look at your case to see if there’s anything we can improve on our end. Please don’t hesitate to reach out to our support team. We’re here to help and are always working to make things better.
Best regards,
The CasinoRocket Team
Crypto deposit went through without…
Crypto deposit went through without delay. Live dealers work steadily, video is clear.
13 september 2025
Review zonder uitnodiging
Antwoord van Rоckеt Саsіnо
Hi Zino,
Thank you so much for your 5-star feedback! We’re thrilled to hear that your crypto deposit went through smoothly and that you enjoyed the clear and steady live dealer experience.
We truly appreciate your kind words and look forward to providing you with more seamless and enjoyable gaming moments!
Warm regards,
Yudith
Customer Experience team.
Great people to communicate with love the games
Great site Greta people to communicate with
13 september 2025
Review zonder uitnodiging
Antwoord van Rоckеt Саsіnо
Hi Cameron,
Thank you so much for your 5-star feedback! We’re thrilled to hear that you enjoy both the games and the team interactions.
Your kind words mean a lot to us, and we look forward to providing you with many more fun and enjoyable experiences!
Warm regards,
Yudith
Customer Experience Team
Signed up easily
Signed up easily, slots loaded fast. Deposit wallet ok.
29 augustus 2025
Review zonder uitnodiging
Antwoord van Rоckеt Саsіnо
Hello,
Thank you for your feedback!
We’re glad to hear that signing up was easy, the slots loaded quickly, and your deposit wallet worked smoothly.
We’ll continue working hard to make every experience at Rocket Casino fun, fast, and hassle-free!
Best regards,
Rocket Casino
On m'a dit du bien
On m'a dit du bien, donc je vais y mettre ma chance!
26 augustus 2025
Review zonder uitnodiging
Antwoord van Rоckеt Саsіnо
Dear Alexandre,
Thank you for your kind words! We’re delighted to hear that you’ve chosen to try your luck with us after hearing good things.
We wish you the best of luck on your gaming journey and hope you enjoy the exciting experiences we have to offer.
If you ever have any questions or need assistance, our support team is here 24/7 and always happy to help.
Once again, welcome aboard and best of luck!
Best regards
The Rocket Casino Team
Antwoord van Rоckеt Саsіnо
Hi B.a.,
Thank you for your review of Rocket Casino!
We’re thrilled to hear that you’re enjoying the platform and have had a smooth experience with good payouts. That’s exactly what we aim for!
We appreciate you being part of our community, and we’re always here if you have any questions or feedback down the line.
Wishing you continued luck and fun!
Best regards,
Rocket Casino
Antwoord van Rоckеt Саsіnо
Hi Billie-Jo,
Thank you for your message! We're so glad to hear that you're having fun on Rocket Casino!
That’s exactly what we aim for, and it’s great to know we’re hitting the mark. If there’s ever anything we can do to make your experience even better, just let us know.
Enjoy the games and have fun!
Best regards,
Rocket Casino
Probably the worst website I ever seen…
Probably the worst website I ever seen it is a scam , curaçao gaming is a scam they confiscated 26 thousand from me on casino rocket and mr bet didn’t verify my documents 10 times when I gave the correct documents until I lost all my funds in the account
18 mei 2025
Review zonder uitnodiging
Antwoord van Rоckеt Саsіnо
Hi Jason,
Thank you for taking the time to share your feedback. We're genuinely sorry to hear about your experience and the frustration it caused.
Please know that we take matters like this seriously and always aim to ensure fair and secure gameplay for all our users.
We’d also like to clarify that our verification process is a standard security measure, designed to protect both our players and the integrity of our platform. It is not intended to make the withdrawal process more difficult or time-consuming, but rather to ensure that funds are going to the rightful account holder.
Additionally, after a security check on your account, it was noted that you're in breach of the Terms and Conditions. You may check your email inbox where our relevant department contacted you with an explanation.
If there’s anything else you need, please don’t hesitate to reach out to us.
Kind regards,
Rocket Casino
Nul j'attends toujours mon retrait
Nul j'attends toujours mon retrait, ses scandaleux il refuse chaque retrait et ne valide jamais les documents
20 april 2025
Review zonder uitnodiging
Antwoord van Rоckеt Саsіnо
Hi Anthony,
Apologize for answering in English!
Thank you for your feedback, and we’re truly sorry to hear that you felt this way.
We completely understand how important it is to receive your winnings promptly, and we know how exciting that moment can be. However, we have a withdrawal limit on the casino. The maximum withdrawal limits per transaction and in 24 hours are €1000 or the equivalent in other currencies. Because of this limit, some withdrawals may appear as canceled, but there’s no need to worry. You’re always welcome to create a new withdrawal request in line with the casino’s Terms & Conditions.
As for your documents, please note that the verification process can take some time, as it’s handled carefully by our relevant department.
Now, on a more positive note.
We’re happy to share that your withdrawal was approved, and we’re genuinely thrilled for you! We hope this win is just the beginning of your exciting journey in our casino. Please let us know if you have already gotten the cashout.
We value you as a player and hope that your next experiences with us will be nothing but smooth and enjoyable.
If you need any assistance moving forward, our support team is working for you 24/7.
Warm regards,
Rocket Casino
Long withdrawal process no withdrawal…
Long withdrawal process no withdrawal on weekends. No information given just have to wait
24 februari 2025
Review zonder uitnodiging
Antwoord van Rоckеt Саsіnо
Good Day Kirsty,
Thank you for taking the time to tell us about your experience.
We offer rapid, dependable withdrawals with minimal delay on most payment options, ensuring that you always have access to your winnings as soon as possible.
Because most banks are only open on weekdays, most businesses do not process payments on weekends.
Additionally, if your account has been validated and we have all of the relevant information, we will generally complete your withdrawal within 24 hours. However, the payment provider determines the time it takes for the actual amount to be credited to your payment account. For example, transferring money to a credit card can take up to 5 days. Meanwhile, bank transfers may take 5-7 business days.
Thank you for your utmost understanding.
If there is anything we can do to improve your experience, please let us know.
Kind Regards,
Casino Rocket
Casino Rocket all the way
Casino Rocket is a very Urban Modern casino site, it has an exceptional layout with everything you need right there at your fingertips tips.
I would recommend Casino Rocket to anyone that enjoys indulging in online pokies.
23 september 2024
Review zonder uitnodiging
Antwoord van Rоckеt Саsіnо
Hi Kyla,
Thanks for your feedback.
We welcome your thoughts about us. Our top priority is to do everything we can to see reviews like this!
I wish you a four-leaf clover in your gameplay!
Sincerely,
Casino Rocket
Very slow withdrawal process and…
Very slow withdrawal process and verification process. Documents constantly denied. I’ve used the same documentation at other casinos and it’s been accepted, not here!. They do not work weekends so if you request a cashout on a Wednesday or Thursday, they hold it for least 24 hrs before it goes to the finance team, they don’t work weekends, so now it’s Monday, you *might* get paid out by Wednesday. With all the fabulous casinos that pay out same day, I wouldn’t waste time at this one
14 februari 2025
Review zonder uitnodiging
Antwoord van Rоckеt Саsіnо
Hi Kim,
Thank you for your feedback.
We're sorry to hear that you are having a hard time with collecting your winnings.
Please keep in mind that the verification process may take some time. When a document is unclear or if a document that was initially requested or expected from you is missing, this is a common cause of delay.
If that's the case, you'll be told what you need to supply and how the document or image should appear.
Furthermore, all payment methods utilized should be confirmed as a license holder obligation.
If you could kindly supply me with your email address, I would be more than happy to look into your account.
Sincerely,
Casino Rocket
If I could give zero I would
If I could give zero I would! I won e1000 last week still not in my account I've been on to the live chat and I was told that even though it still says pending its been processed one told me 2nd Feb other told me 4th Feb and today I was told 5th of Feb and it's still pending... I would advise to use another casino because if you win you won't get anything
7 februari 2025
Review zonder uitnodiging
Antwoord van Rоckеt Саsіnо
Hi Maria,
Thank you for your feedback.
We're sorry to hear that you are having a hard time with collecting your winnings.
Please keep in mind that the verification process may take some time. When a document is unclear or if a document that was initially requested or expected from you is missing, this is a common cause of delay.
If that's the case, you'll be told what you need to supply and how the document or image should appear.
Furthermore, all payment methods utilized should be confirmed as a license holder obligation.
If you could kindly supply me with your email address, I would be more than happy to look into your account.
Sincerely,
Casino Rocket
Amazing
I had a blast playing at Casino Rocket at first, but then hit a snag when I tried to withdraw my winnings. Getting in touch with customer support was a breeze, but the information they gave me wasn't always helpful. It took a bit of trial and error to figure out the bank transfer system and which withdrawal options worked best. But now that I've got it down, withdrawals have been smooth sailing.
For my fellow Aussie players using [add URL later] who might be having trouble with withdrawals, I'm planning to create a tutorial with screenshots and explanations to help you navigate the process.
Big shout-out to my VIP manager, Skye, who even sent me an awesome free gift! Thanks, Skye 😁
13 januari 2025
Review zonder uitnodiging
Antwoord van Rоckеt Саsіnо
Hello Luke,
We are truly sorry to hear about your frustrating experience with withdrawing money. We understand how important this is and regret any inconvenience caused.
We will happily take a look into your account to see what happened and figure out what's happening. We would appreciate your email address to do so.
We want to emphasize that one of our company's main principles is maintaining our customers' satisfaction and comfort, and we work hard to achieve this.
Kind Regards,
Casino Rocket
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