Catherines of Partick Reviews 

379
TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

The staff were very helpful , showing me lots of dresses in the requested colour , giving me advice and telling me what looked good and perhaps needed changing . Felt very at ease . Very friendly and... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Lisa made for a lovely experience shopping for my MOB dress. I emailed ahead with my colour palate and size which made for a quick first change in to a dress. After trying on various dresses it was na... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Having spent weeks searching for an outfit for my daughter’s wedding, I was advised by friends to make an appointment with Catherine’s of Partick. Despite the 3 hour drive, I could not have chosen a b... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Cerys, was very good. We were late to our appointment due to traffic, but she calmed us down immediately. She showed us the dresses in my size, i tried on a whole range of styles, nothing was a... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Jurkenboetiek

Geschreven door het bedrijf

One of the largest selections of Mother of the Bride & Groom Dresses in the UK, with perfect outfits for all Special Occasions, Evening Wear.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

379 reviews

5 sterren
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3 sterren
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4,9

Alle reviews

(379)

108 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Excellent customer service

Shaleen listened to what I was looking for and we both explored the rails
She was honest with her opinion and it was truly an enjoyable experience

30 maart 2026
Review zonder uitnodiging
Logo Catherines of Partick

Antwoord van Catherines of Partick

Thank you very much for your 5 star review!
We really appreciate you taking the time to share your feedback and it's wonderful to hear you enjoyed your appointment

Beoordeeld met 5 van de 5 sterren

Highly recommend

I had a great experience at my appointment. Lisa was amazing and knew exactly the dresses I wanted to see by my explanations. They had all the dresses that I wanted to try on and I chose a beautiful dress for my son’s wedding in Thailand. and also another one that I can also use during the wedding. Lovely inviting shop and super friendly helpful staff. A great experience for that special occasion dress.

29 maart 2026
Review zonder uitnodiging
Logo Catherines of Partick

Antwoord van Catherines of Partick

Thank you so much for your lovely review!
It's great to get your feedback and wonderful to hear that you had a great exprience, we will pass your feedback on to Lisa and the team who will be so pleased.
We wish you a wonderful time at the wedding!

Beoordeeld met 2 van de 5 sterren

Don't bother if you're a size 16+

We were initially greeted by a lovely young girl (can't remember her name unfortunately) who was as helpful & as patient as she could possibly be - which is the only reason I've not given this review one star.

Everything else about this experience was dreadful. The shop boasts 100s of dresses - which is true if you're under a size 16 - anything above that & you have a choice of 1 small rail with no option to even order anything else in in your size.

We were shopping for MOB dress for my Mam (size 16-18) for my sister's wedding & said straight away she wanted something young & fresh - nothing frumpy. She was willing & open to try anything & money was no object. There was literally not 1 dress that any of us liked. However she agreed to try on the suggested garments - all of which looked awful on her. Ill fitting, gaudy, very frumpy & absolutely did not flatter her shape one bit.

After trying about 8 - 10 dresses on she was losing her enthusiasm & said she'd had enough which was when the assistant said she'd have to tell her bosses. At this point we were swarmed by another 2 - 3 assistants who were brought in to basically pressure sell. They were bringing more awful dresses up & became really pushy about her trying them on even after she'd said no to them. At one point my sister caught one of the older ones roll her eyes & sigh in frustration. I only wish I'd saw that at the time because I would have called her out there & then.

We also had to stand for 90 mins because there's no chairs for relatives to sit on -never known that in any other similar shop, and unlike any other appointment for MOB dresses we've been to, there was no privacy. Tiny impractical changing rooms & loads of other people walking passed when you're getting changed.

Overall an incredibly disappointing experience. Overpriced, overhyped & if you don't appreciate having the frustrations of impatient, commission grabbing staff made very clear to you, then I'd give this place a swerve.

16 februari 2026
Review zonder uitnodiging
Logo Catherines of Partick

Antwoord van Catherines of Partick

Dear Kellie,
Thank you for taking the time to share your detailed feedback following your visit with your mum and sister.

We were, of course, pleased to read your kind comments about the team member who initially assisted you, and we will ensure this is passed on. It is, however, unfortunate that the remainder of your experience did not reflect this.

Regarding your comments about our staff, the behaviour you describe is not in keeping with our expectations and will be addressed internally. That said, we feel it is important to clarify that our team do not work on commission, and any suggestion of “pressure selling” is simply not how we operate.

With regard to dresses, we currently hold over 300 dresses in sizes 16–18. Given this, it is surprising to read that there was not at least one option that appealed—particularly as your mum was open to trying a range of styles. We also have the vast majority of our collection (approximately 95%) pictured online, which many customers choose to review before visiting to ensure our store is the best place for them to start looking for their outfit.

Our in-store approach is to guide customers through a range of options based on the preferences they share at the beginning of their appointment. If the colleague assisting is unable to find something suitable, we often involve another team member to provide fresh ideas and a different perspective.

You mentioned that we continued to suggest dresses for your mum that she had initially declined. We do this because it is very common for customers to choose something quite different from what they originally had in mind—even styles they initially said “no” to.

As for the store layout, we understand that standing for a period of time or having smaller changing areas may not match every customer’s expectations. However, as one of the UK’s largest stockists of occasion wear, with over 2,000 dresses in-store, we have to accommodate up to 12 staff members assisting at any one time and customers often bringing up to three guests each. Between floor space needed for our collection, our team, and multiple guests, providing extensive seating or larger private changing areas is unfortunately not feasible. While other stores may prioritise seating or private areas, we prioritise offering the vast choice of styles and designers that our customers have come to expect.

Overall, whilst it is clear that your experience did not meet your expectations, we trust this provides some clarification and context to the points you have raised.

Regards
Catherines of Partick

Beoordeeld met 5 van de 5 sterren

Great choice and price range

Lisa was great very patient knew her stock and narrowed down after asking what I didn’t want. Great choice of dresses lots of different styles colours and fabrics. Dress and matching hat cost less than I expected.

28 maart 2026
Review zonder uitnodiging
Logo Catherines of Partick

Antwoord van Catherines of Partick

Thank you very much Dawn for your 5 star review and for taking the time to share your feedback, we really appreciate it.
We will pass your lovely comments along to Lisa who will be thrilled!

Beoordeeld met 5 van de 5 sterren

The ladies at Catherine’s were very…

The ladies at Catherine’s were very helpful and patient. I would urge other customers to try on things that you wouldn’t normally wear… you’ll be pleasantly surprised 😊

16 januari 2026
Review zonder uitnodiging
Logo Catherines of Partick

Antwoord van Catherines of Partick

Thank you very much for your 5 star review!
It's great to get your feedback, we really appreciate you taking the time to share.

Beoordeeld met 5 van de 5 sterren

Thank you Shaleen

Shaleen was a great help. I had seen an outfit that I liked and Catherine of Partick was a stockist. Excellent customer service. The shop didn’t have the outfit in my size so this has been ordered. Great advice from Shaleen and very relaxed experience.

12 maart 2026
Review zonder uitnodiging
Logo Catherines of Partick

Antwoord van Catherines of Partick

Thank you very much for your 5 star review!
It's wonderful to get your feedback, we are always happy to help where possible and it's terrific to hear that Shaleen was able to help in finding your perfect outfit, Shaleen will be thrilled to hear your kind comments.

Beoordeeld met 5 van de 5 sterren

Relaxed and plenty of time

Relaxed and plenty time. No pressure. Lots of fun

Shaleen was encouraging and very helpful and seemed to know my taste better than me

11 maart 2026
Review zonder uitnodiging
Logo Catherines of Partick

Antwoord van Catherines of Partick

Thank you so much for your 5 star review and feedback!

Beoordeeld met 5 van de 5 sterren

My daughter and i were shoping for my…Mother of the Bride dress.

My daughter and i were shoping for my MOB dress, we were greeted with a very warm welcoming lady who passed us onto the most patient assistant Sarah. After apologising for loving every dress Sarah had me trying on, we managed to whittle the choice down to THE ONE. Sarah your knowledge and patience is immpecable, we thank you so much for all your help and understanding, and would recommend the shop and staff to anyone looking for an outfit for any special occasion.
Thank You Sarah,
Agnes and Gillian Lambie.

7 maart 2026
Review zonder uitnodiging
Logo Catherines of Partick

Antwoord van Catherines of Partick

Thank you very much ladies for the 5 star review and recommendation!
It's great to get your feedback from your Mother of the Bride appointment, thank you for taking the time to share we really appreciate it.
It's wonderful to hear that we were able to help in finding "the one"!
We will pass your lovely feedback on to Sarah, who will be thrilled.

Beoordeeld met 5 van de 5 sterren

Friends recommended Catherine's of…

Friends recommended Catherine's of Partick to me and our shopping experience there exceeded my expectations. Jacqueline treated us with so much kindness and courtesy and made accommodation for my mobility needs. Although I didn't really have an idea of what sort of Mother of the Bride dress I was looking for, Jacqueline patiently provided many different options until we found the perfect ensemble for our special event. To be given non judgemental professional support in this shopping experience made all the difference to both my daughter and me. Thank you again Jacqueline for making our day!

10 maart 2026
Review zonder uitnodiging
Logo Catherines of Partick

Antwoord van Catherines of Partick

Thank you very much for your lovely review!
Jacquline will be thrilled to hear your lovely comments and it's fantastic to hear your feedback from your experience instore, we really appreciate you taking the time to share.

Beoordeeld met 5 van de 5 sterren

Mother of Bride Outfit

Excellent service from Shaleen at Catherines of Partick.
She was incredibly knowledgeable and helpful while assisting me in finding a suitable dress for my daughter’s wedding. Shaleen encouraged me to try on different styles I initially didn’t think I would like, and I’m so glad she did. She found the ideal dress and hat for me, and I am absolutely delighted with my purchase.

26 februari 2026
Review zonder uitnodiging
Logo Catherines of Partick

Antwoord van Catherines of Partick

Thank you so much for sharing your feedback and for the 5 star review!
It's wonderful to hear about your experience and that you are delighted with your Mother or the Bride outfit also Shaleen will be thrilled to hear your lovely comments!

Beoordeeld met 5 van de 5 sterren

Lovely Experience

Had a lovely experience picking an outfit for my wedding. I am an older, second time bride so didn't want to be too OTT in my choice. I was served by Lisa who was great at choosing options I hadn't considered. Went with something new in stock and suits the occassion perfectly. P.S. Love the shoes. 👠

28 februari 2026
Review zonder uitnodiging
Logo Catherines of Partick

Antwoord van Catherines of Partick

Thank you very much for your 5 star review!
We really appreciate you taking the time to share your feedback and it's great to hear that you had a lovely experience, Lisa will be thrilled to hear your feedback.
From us all, we wish you a fantastic wedding day! x

Beoordeeld met 5 van de 5 sterren

1st class service

Excellent and professional service today from Shaleen! I found my dream dress and hatinator and shoes and bag … all thanks to her! Just knew how to put it all together and that was the 1st dress I tried on! Left the shop feeling like a million dollars and can’t wait to the wedding in August now! Thanks so much Shaleen you’re a ⭐

28 februari 2026
Review zonder uitnodiging
Logo Catherines of Partick

Antwoord van Catherines of Partick

Thank you very much for your lovely review!
It's brilliant to hear your feedback and that Shaleen was able to help in finding your perfect outfit, we will pass your lovely comments on.
We all wish you a wonderful time at the wedding in August!

Beoordeeld met 5 van de 5 sterren

Fantastic experience

Had a wonderful experience with Roma who was so knowledgeable and professional. She was dressing my friend and I who are going to be Mother of bride and groom as our children are getting married to each other! Roma acknowledged that my friend and I were different shapes and ensured we chose dresses that complemented that and each other. I ended up buying a dress in a completely different colour as Roma knew exactly what would suit me! The whole experience felt so lovely and personal. My only slightly negative feedback would be that there isn't enough seating in the shop for other people who are there to support the buying customers as it is ao fairly lengthy process!

22 februari 2026
Review zonder uitnodiging
Logo Catherines of Partick

Antwoord van Catherines of Partick

Thank you very much for your 5 star review and for taking the time to share your experience, we really value your honest feedback.
It's fantastic to hear that both yourself and your friend had a wonderful experience looking for your Mother of the Bride & Groom outfits and that our lovely colleague Roma was able to help in finding the perfect outfits, Roma will be thrilled to hear your lovely comments!
Regarding seating, unfortunately as we are a small store and at times have a high volume of shoppers in store, we have had to compromise on seating in order to stock as many dresses and offer as much of a range as we do, however we have noted your feedback.

Beoordeeld met 5 van de 5 sterren

Lisa was very helpful

Lisa was very helpful. She listened to what I liked and didn’t like. Very patient and helpful.

19 februari 2026
Review zonder uitnodiging
Logo Catherines of Partick

Antwoord van Catherines of Partick

Thank you so much for your 5 star review and for sharing your feedback!

Beoordeeld met 5 van de 5 sterren

Had the most wonderful experience…

Had the most wonderful experience picking my Mother of the Groom dress today, was served by Shaleen who was fantastic, she helped me get the most beautiful dress along with hat, shoes, bag, necklace & earnings nothing was to much for Shaleen, thank you so much for making my experience memorable, Karen from Kirkcaldy.

21 februari 2026
Review zonder uitnodiging
Logo Catherines of Partick

Antwoord van Catherines of Partick

You are very welcome Karen and thank you for the great 5 star review and for sharing your feedback!
It's fantastic to hear that you had a wonderful experience in store and that our lovely Shaleen was able to help in finding your perfect Mother of the Groom outfit, Shaleen will be thrilled to hear your lovely comments!

Beoordeeld met 5 van de 5 sterren

I am the Mother of the Groom

I am the Mother of the Groom. I was looked after by Roma...oh my God, I can not even put into words how lovely and how good this woman was and how good she is at her job. What a fabulous experience it was. She treated both me and my friend just so wonderful. I honestly felt so special today with the service. Roma certainly knows her job and how to treat people. A fabulous person and an asset to such a place.
Thank you so so much you gorgeous person.

19 februari 2026
Review zonder uitnodiging
Logo Catherines of Partick

Antwoord van Catherines of Partick

Thank you so much for such a lovely review!
It's fantastic to hear that you had a fabulous experience shopping for you Mother of the Groom outfit and Roma will be so pleased to hear your wonderful comments, we really appreciate you taking the time to share your feedback!

Beoordeeld met 5 van de 5 sterren

Shaleen

Good personal service and help from Shaleen. Didn’t feel pressured into purchase.

17 februari 2026
Review zonder uitnodiging
Logo Catherines of Partick

Antwoord van Catherines of Partick

Thank you very much for your 5 star review and feedback!

Beoordeeld met 4 van de 5 sterren

Helpful assistant

Very knowledgeable and patient. Did not make me feel rushed or anxious. Very friendly

5 februari 2026
Review zonder uitnodiging
Logo Catherines of Partick

Antwoord van Catherines of Partick

Thank you very much for your review!

Beoordeeld met 5 van de 5 sterren

This is the 2nd time I have visited…

This is the 2nd time I have visited Catherines, the first was a few years ago to purchase my outfit for my daughters wedding, today was to purchase and outfit for my sons wedding.
Roma was our consultant today and she was absolutely fabulous. She listened to what I thought I wanted, selected dresses with me and patiently helped me try quite a few different styles. She was professional and offered advice without being intrusive and gave great advice.
I have come away today with another stunning outfit. The whole experience was great and I would have no hesitation in recommending Catherines to anyone.

17 februari 2026
Review zonder uitnodiging
Logo Catherines of Partick

Antwoord van Catherines of Partick

Thank you very much for your 5 star review and recommendation!
We appreciate you taking the time out to share your experience and really value your feedback.
It's wonderful to hear that this was your second time shopping with us and that on this occasion our lovely Roma was able to help in finding your perfect outfit, Roma will be thrilled to hear your lovely feedback!

Beoordeeld met 5 van de 5 sterren

We were served by Shaleen who talked us…

We were served by Shaleen who talked us through the whole process picked out dresses of my colour choice. Fitted me into the perfect dress picked out shoes bag hat and jewellery and I walked out that store a happy woman

16 februari 2026
Review zonder uitnodiging
Logo Catherines of Partick

Antwoord van Catherines of Partick

It's wonderful to get your feedback and great to hear that Shaleen was able to help in finding your perfect outfit, thank you so much for your 5 star review!

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