Very professional business. Excellent service and communication from ordering to delivery. I ordered two pairs of earrings and a ring, All the items were gorgeous, of a very high quality and as show... Toon meer
Bedrijf heeft geantwoord
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Very professional business. Excellent service and communication from ordering to delivery. I ordered two pairs of earrings and a ring, All the items were gorgeous, of a very high quality and as show... Toon meer
Bedrijf heeft geantwoord
Ordered pendant only, arrived promptly but packaging torn & partly open, on closer inspection found no pendant in jewellery box which had obviously been stolen! Emailed sales department, just for the... Toon meer
Wonderful local shop that we are so fortunate to have in our village. Excellent value and range. Friendly, professional, caring and personal customer service. Helen is brilliant and helped us today an... Toon meer
Bedrijf heeft geantwoord
I saw at a stockists some earrings didn’t get them got home then decided too and ordered on line when they came I had ordered the wrong size they were smaller Lizzie kindly said I could return them an... Toon meer
Cavendish French is a family-run jewellery business with over 30 years of experience creating beautiful, affordable jewellery for every occasion. We specialise in handmade sterling silver and cubic zirconia jewellery, offering the sparkle and elegance of fine jewellery at prices that feel accessible. Our collections are designed to suit a wide range of styles, tastes and budgets, from timeless everyday pieces to colourful statement jewellery for special moments. Whether you are looking for a thoughtful gift, a treat for yourself, or the perfect finishing touch for an outfit, we aim to offer something for everyone. Quality is at the heart of everything we do. Each piece is carefully chosen or crafted with attention to detail, combining beautiful design with lasting wearability. We are also proud to offer a wide variety of colours, finishes and styles, so our customers can find jewellery that feels personal to them. As a small family business, customer service means a great deal to us. We pride ourselves on being helpful, friendly and reliable, whether you shop with us online or in store. Our aim is simple: to make affordable luxury jewellery that brings joy, sparkle and confidence to every customer.
22 Church Road, KT23 3PW, Great Bookham, Verenigd Koninkrijk
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Honest advice, fair prices, not at all pushy. Definitely trustworthy as I trusted preferred a cash payment which was delivered as promised no fuss.
I loved all the jewellery and I found what I had been looking for. All that I had ordered arrived by the date that I had been given ,would definitely but from here again
Ordered earrings for a friend's birthday present. They turned up really quickly, in a very nice gift box, well packaged in a brown box. Would definitely recommend this company.
Lots of products to choose from,easy ordering,good prices and quick delivery,bought these for my granddaughter she was very pleased with them.
Fab earrings
Contacted seller to send me a photo of them held up to her ear so I would get a better idea if right length etc which she very kindly did and I ordered straight away
Perfect colour just like the picture.
Very happy.
Amazing service from start to finish. Beautiful ring. My daughter is over the moon xx
Lizzie was excellent - I needed to exchange an item, and she explained the different sizes of pearls, so we got it right. She was friendly and helpful, an asset to Cavendish French. Thank you
The earrings I have recently bought as a gift look beautiful. They haven’t been worn yet and I’m assuming the fastenings are good. Beautifully packaged. Look expensive.
I recently ordered a lovely bracelet as a Christmas present, which was warmly received. Unfortunately just a couple of weeks after Christmas the bracelet decided it needed a life of its own and slipped off the wearer's wrist. I asked CF if they might look toward that unfortunate outcome and maybe offer a solution to stop other purchasers from suffering the same fate. Not only did I receive a considerate reply, where CF said they'd look at that issue, they also offered to replace the lost item at a significant discount and with a new style clasp.
Now that's customer service and deserves a 5* review.
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