Call Center Mastery Reviews 

45
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TrustScore 5 uit 5

4,8

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Beoordeeld met 5 van de 5 sterren

CCM is hands down the best program out there for building out a calling team. I've never bought courses or coaching program, because I've always been uber-skeptical. Take the leap of faith o... Toon meer

Beoordeeld met 5 van de 5 sterren

Every Online Business with a Sales Team this! Arin’s guidance and his team’s support helped us scale from $3k to $40k per month. CCM isn’t just for DFY agencies looking to get better result... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

A pretty great experience overall! You can tell Arin really cares about serving everyone he's working with and providing a lot of value. It will take a lot of work and there may be a few issues along... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Arins a one of a kind guy - his genius systems, level of support and genuine care for his members is reflected directly in the program he’s built with his team. When I first joined, I had one set... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Business- en IT-adviesbureau

Geschreven door het bedrijf

Call Center Mastery helps agency owners efficiently set up a call center within Go High Level, hire and manage a results-driven team, and master advanced lead follow-up techniques and reporting dashboards. Ultimately, leading to improved client satisfaction, increased retention, and your client life time value elevated. Call Center Mastery covers everything you need to start your inhouse calling team. Never have a client complain about a lack of results again.


Contactgegevens

4,8

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TrustScore 5 uit 5

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4,8

Alle reviews

(45)

2 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

If you're serious about building a call centre, look no further than CCM

I joined CCM with the last pounds in my bank account and have since 4x'd my business. I'd known about Arin & CCM for some time, and had spoken with him once before so I knew he and his team were the real deal. At the time I had a very basic set up to chase leads with a system that just about got the job done, with a lot of added stress.

As soon as I joined, my appointment setting system it's self improved exponentially and our clients results went up straight away too. Not only that but the amount of stress and uncertainty that was alleviated by having a streamlined and scaleable process in place absolutely changed the game for my productivity & ability to have more mental space for better decision making.

The course and content is great, but the community is one of the best I've ever been in, if not the best. When ever I have a niche problem, I post it in the group and there are multiple responses from people who have walked the path and have the experience to give you advice (and no one gate keeps their solutions!).

Would 100% recommend if you're serious about scaling an appointment setting offer.

8 maart 2025
Review zonder uitnodiging
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Antwoord van Call Center Mastery

Ahh love this! Thanks for posting this mate 💪

Beoordeeld met 5 van de 5 sterren

Great experience

Great experience. Solid systems to scale that allowed us to acquire clients without breaking.

28 februari 2025
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Antwoord van Call Center Mastery

Appreciate you sharing, thank you!

Beoordeeld met 5 van de 5 sterren

Every Online Business with a Sales Team this!

Every Online Business with a Sales Team this!

Arin’s guidance and his team’s support helped us scale from $3k to $40k per month.

CCM isn’t just for DFY agencies looking to get better results for their clients—it also provides a proven blueprint for building your own internal call center to drive success in your online business.

From speed to lead, AI lead nurturing, to bookings and shows, it covers it all.

Arin is truly the best in the game!

27 februari 2025
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Antwoord van Call Center Mastery

Love this! Great job on implementing as well 💪

Beoordeeld met 5 van de 5 sterren

Account Management got easier!

Call Center Mastery has changed my agency! Now when I hop on an account management call, my clients are happy and stoked to work with us! The main improvement I've had is that we're getting accurate data, and I know what is going on and what my team is doing!

29 januari 2025
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Antwoord van Call Center Mastery

Yeah Data is a big one! Thanks for sharing Seth!

Beoordeeld met 5 van de 5 sterren

Set up a call with your card in hand

I signed up to Arin's community 7 months ago.

I already had a robust call center at the time and I have a hard rule of not taking advice from inexperienced people.

I was targeted by one of Arin's ads. While skeptical (a lot of posers online), I checked his instagram and saw that he would talk about very niche problems that only someone with true experience would know about.

And would share lessons that he's learned that I've had to learn the hard way.

So I knew right away that he was who he said he was and knew I needed access to his community and course, no matter the price.

Even though I didn't think it would be for me, since at the time I wasn't his target demo, after 6 months I still pay to have access to the group.

4 months after joining the group, I was able to hit $97k in revenue from just 4 clients. Partially because we were able to increase our set rate by 25%. This increase was directly correlated to the information that I was privy to in the group.

Recently, after scaling my team by over 2x within a 3 week window, our systems collapsed in a way that never happened before.

My developers and I couldn't figure out what the issue was, but we were now losing 33% of our top line revenue due to inefficiency.

After 2 weeks of unsuccessfully diagnosing the issue, I leaned on Arin's community for insight and was able to completely resolve our issue within 48 hours.

The amount of money we were able to recover in potential lost revenue would pay for this course for 5 years.

So if you're just getting started in the leadgen/appt setting space, Arin will save you the hardest 8 months of my life.

If you already have a call center set up. Arin's course will allow you to unlock so much value from your current set up, you'd get a return on your investment before the end of the week.

Not only that, but Arin's stuff is so easy to digest and so well documented, that I was able to assign one of my managers to go through it and set everything up. Without me having to worry about a thing.

Building the system from scratch with zero guidance (hiring setters at scale from A-Z), ie. reinventing the wheel, would've taken me AT LEAST 6 weeks.

With Arin's course, I spent exactly 0 hours on it. This alone saved me over $50k.

So if you're considering working with Arin, I don't really know what you're still doing here reading this review.

Set up a call with your card in hand and let's start making money baby.

See you in the community.

29 januari 2025
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Antwoord van Call Center Mastery

Thank you so much for writing such an in-depth review! Massively appreciate it man! 🙏

Beoordeeld met 4 van de 5 sterren

A pretty great experience overall!

A pretty great experience overall! You can tell Arin really cares about serving everyone he's working with and providing a lot of value. It will take a lot of work and there may be a few issues along the way, but if you put the time in you will get a lot of value out of his systems, tracking, and advice!

13 januari 2025
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Antwoord van Call Center Mastery

Appreciate the review 💪

Beoordeeld met 5 van de 5 sterren

I got eyes on everything again

I got eyes on everything again. So it's simple. If you're dialing for you clients and want to build a proven system that works? Just go ccm, easy implementation, big payout (from 2-3k/months to 10k+)

4 december 2024
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Antwoord van Call Center Mastery

Love it! Thanks Bas

Beoordeeld met 5 van de 5 sterren

We've had a good experience working…

We've had a good experience working with CCM. The program got us up and running with a functioning call center. Arin is a wizard inside the systems and automations. He and his team are able to trouble shoot and help out on the coaching calls if you get stuck.

20 november 2024
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Antwoord van Call Center Mastery

Thanks, Michael! You guys have been great to work with.

Beoordeeld met 5 van de 5 sterren

Never seen a Course updated as often!

Only been in the group for a month but it has been a fantastic addition to the business!

I am absolutely shocked how often the course material is updated. Truly like no other. Really allows you to stay relevant in the market and at the fore front of what’s working.

Would recommend this to anyone!

28 oktober 2024
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Antwoord van Call Center Mastery

Thanks Joseph! Glad you can see the work we are putting in 💪

Beoordeeld met 5 van de 5 sterren

Constant improvement

Arin has made an incredible program here. If you don't have a call center this is everything you need in order to get it setup and performing.

I had an existing call center and I was able to integrate CCM's systems within mine very well. The best part of CCM is the constant innovation and improvement from Arin and the team. Their custom software and Make.com app has been a game changer for everything reporting for the calling side of things. I am not aware of anything else on the market that is able to get the data out of GHL like their custom solutions can. Very impressive stuff.

If you are looking to add more value to your services for your clients, adding a call center is a proven way to do so. Arin and CCM are a proven way to add a call center to your agency.

17 maart 2024
Review zonder uitnodiging
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Antwoord van Call Center Mastery

Cheers Alex, much appreciated!

Beoordeeld met 5 van de 5 sterren

CCM saved my call center

Arin and the CCM program is absolutely awesome. One of the best investments I’ve made in my life.

Saved my call center from complete destruction. I had no tracking systems at all and our call center was not performing well.

Arin helped me implement the systems step by step on his coaching calls and he even reached out to see if I needed help during setup.

Once we implement the systems, our call center booking rate tripled and we now have full tracking systems for all necessary stats that we need.

CCM is a 10/10 program and 1000% worth the investment. Arin is a great guy and he clearly cares about the people who buy the course. Modules are getting updated constantly and their is no fluff in the course. Arin is the call center goat.

2 september 2024
Review zonder uitnodiging
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Antwoord van Call Center Mastery

Love this, thank you!

Beoordeeld met 5 van de 5 sterren

We recently partnered with Arin and…

We recently partnered with Arin and his team at Call Center Mastery, and I can't recommend them enough. From the get-go, they provided us with step-by-step instructions to seamlessly integrate their system and power dialer with our existing setup. This ensured everything flowed perfectly from day one.

They went above and beyond by supplying us with SOPs, training materials, and data dashboards. These resources have been invaluable in helping our team enhance their phone skills, increase conversion rates, and maintain efficient daily operations. The data tracking tools allow us to identify areas for improvement and provide targeted support to our team members.

As a rapidly growing company, we were struggling to keep up with the call volume due to an outdated system. Call Center Mastery's solution was exactly what we needed to get back on track. Since implementing their system, our team has doubled their dials and conversations, and our client's conversion rates have significantly improved. We're now better organized and can maintain proper follow-up procedures.

If you're considering Call Center Mastery, I highly recommend them. Their service has truly elevated our call center operations!

3 mei 2024
Review zonder uitnodiging
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Antwoord van Call Center Mastery

Glad we could help! Thanks for the review man!

Beoordeeld met 5 van de 5 sterren

CCM is a requisite for call centre success

CCM was one of the top investments that moved the needle forward for my agency.

Before working with Arin and his team we didn’t have accurate data or systems in place for our call centre which led to us having high client and employee churn.

Having worked with Arin and implemented all of the systems in place, our results improved drastically, clients and team are happier and our churn reduced to less than 10%.

If anyone is considering working with Arin and his team, I would highly recommend it!

3 september 2024
Review zonder uitnodiging
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Antwoord van Call Center Mastery

Thanks Ahmed - really appreciate it!

Beoordeeld met 5 van de 5 sterren

I'm convinced

I just want to start off with a massive thank you to the man behind the masterpiece, Arin! This program is hands down the best in the space right now. No joke, this will tenfold your performance for clients and take your agency to the next level! I was a big skeptic at first, but as time went on, I was shocked by how much value was provided and how intricate everything is, thanks to Arin thinking about every scenario possible. For anyone on the fence about this, I would 100,000% tell you to take that leap because once you do, you'll see the immense value this community and program provides!

30 augustus 2024
Review zonder uitnodiging
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Antwoord van Call Center Mastery

Thanks so much for this man! Really appreciate it!

Beoordeeld met 5 van de 5 sterren

Insane

I can fill this page with all the reasons why this program has changed my business. But I'll sum it up to three key points.

1. Client Results: Within first week of launch. Everything has changed. Show rates more than doubled. And my clients were so much happier with the results

2. My sales blew up: I've been a month in, and I already have doubled my sales. You become much more confident in your product, and have better social proof.

3. Support: The support in this group is unreal... Never seen anything like it in any other community. There's designated team members there to answer your questions at all times. Arin is on top of everything at all times and is on live calls... every. single. day

Couldn't be more grateful on my decision. Thanks Arin

30 augustus 2024
Review zonder uitnodiging
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Antwoord van Call Center Mastery

I know joining was a big jump for you but so glad you had the courage to do it - keep crushing it!

Beoordeeld met 5 van de 5 sterren

CCM Transformed My Agency…

Joining the CCM team has been the single best investment I've ever made for my agency. The quality of the product I can now offer is exponentially better—10 times better than when I first started. This improvement has not only allowed me to increase my rates, but it has also led to significantly happier clients.

Arin is an expert in his field, and his systems have been a game-changer for my business. They've pushed me to hire and train exceptional staff, enabling my agency to grow far beyond what I could have achieved on my own.

I highly recommend CCM to any agency owner who wants to deliver top-tier services, boost their clients' profitability, and build long-lasting client relationships!

1 juli 2024
Review zonder uitnodiging
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Antwoord van Call Center Mastery

Genuinely warms my heart reading this, thanks Rob!

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