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CEDR Solutions Reviews 9

•
TrustScore 4 uit 5

4,1

Business to Business-service
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Bedrijfsgegevens

  1. Business to Business-service

Info over CEDR Solutions

Informatie afkomstig van verschillende externe bronnen

We help practice owners, doctors, and managers protect and grow their businesses

Here at CEDR, employee handbooks are our #1 product, not an afterthought. With the experience we’ve gained working with thousands of practices all across the country, we make sure all of your company policies are legal, help resolve employee disputes before they lead to lawsuits, and offer strong protection for your practice.

But we don’t stop there – in fact, that’s just the beginning. CEDR handbooks are fully customized to meet the unique needs of your practice, and to ensure compliance with state-specific and local laws. We also provide the regular policy updates you need to stay in compliance, armor you against risk and liability, and empower your practice for growth and success.

There’s no better value out there. In fact, considering that the average out-of-court settlement for an employment-related case is $40,000, our products pay for themselves many times over!

Once you’ve got the right policies in place, we help you use them as a rock-solid foundation for easier, more empowered, and less stressful practice management. CEDR Solution Center Membership means you will always have access to unlimited support by HR, management and legal experts whenever you need it.

Contactgegevens

4,1

Goed

TrustScore 4 uit 5

9 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 3 van de 5 sterren

CEDR is a good baseline service to help …

CEDR is a good baseline service to help cover the basics. However, it should be noted that they (1) do not guarantee their work (i.e. Employee Handbooks; and (2) they are not easy to reach when help is needed (partially due to the time difference, and partially due to their system). The communication can seem slow and not efficient. When I've mentioned this to their staff members, a few have been "snarky" in their replies, and more or less told me to "take a number" . . . . Not appreciated, I can assure you.

29 november 2017
Review zonder uitnodiging
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Antwoord van CEDR Solutions

Thank you very much for the feedback, Kathy. We truly appreciate the opportunity to improve our communications and systems so that we can better meet your needs. We actually do promise our members a response back within 1 business day, and also guarantee satisfaction with our handbooks. This has been our policy since our company’s inception. However, Human Resources is not an exact science, and requires weighing risks and options against human interactions. As a result, we join other professional service providers in that we cannot guarantee our guidance on specific employee issues. We empower our members by providing practical solutions and the benefit of our expertise. We also have added additional hours to our Solution Center in the last year to further accommodate our East Coast members, and are always looking for ways to improve our ability to connect with members in a timely way. Thank you again for the opportunity to improve and to serve you better!

Beoordeeld met 5 van de 5 sterren

Excellent Experience

We've had an excellent experience with CEDR Solutions from day 1. We've received amazing response times and excellent HR advice. The training resources are also helpful but I'd like to see more webinars.

28 november 2017
Review zonder uitnodiging
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Antwoord van CEDR Solutions

Thank you for your kind words and feedback, Katie! We are looking into adding more training resources, including webinars, in 2018! Stay tuned.

Beoordeeld met 5 van de 5 sterren

I would highly recommend CEDR solutions …

I would highly recommend CEDR solutions for your HR needs. We have been very pleased with their service and the quality of materials/form/documents available for our practice.

27 november 2017
Review zonder uitnodiging
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Antwoord van CEDR Solutions

Thank you, Guylyn! We love partnering with you as well.

Beoordeeld met 5 van de 5 sterren

I can not recommend CEDR Solutions …

I can not recommend CEDR Solutions highly enough! Navigating the ins & outs of running one's own business can be demanding to say the least. Knowing that I can rely on the experience and expertise of CEDR has been a huge relief for myself. They continue to improve their accessibility online and they are also always available to chat over the phone with a friendly and helpful person.

27 november 2017
Review zonder uitnodiging
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Antwoord van CEDR Solutions

Thank you, Dr. Halim! We appreciate your feedback very much. And I’m very happy to say we’re going to be releasing even MORE ways to improve our accessibility online in 2018. Stay tuned!

Beoordeeld met 5 van de 5 sterren

EXCEPTIONAL SERVICE

EXCEPTIONAL SERVICE!
We have had great service from CEDR. The usual turnaround for hr requests is 24 hours but if I have a hot potato, they get back to me very quickly. Their people have been nothing but professional and have proven to be a great resource for us. We consider them valuable partners in our growing company!

27 november 2017
Review zonder uitnodiging
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Antwoord van CEDR Solutions

Thank you, Mary Beth! We are so happy to be your HR partner as you grow your business!

Beoordeeld met 3 van de 5 sterren

Great but getting a bit expensive.

As your prices increase, the amount of value that we think we're getting for the money spent is decreasing. Granted, our office hardly calls in for help, but curious if you could price your service differently for those who don't call in as often. That would help. Otherwise, one more fee increase and we may have to consider HR advice elsewhere.

26 november 2017
Review zonder uitnodiging
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Antwoord van CEDR Solutions

Thank you very much for the feedback, Dr. Agader. We certainly understand your concerns! In the past couple of years, we have focused on expanding our ancillary offerings, such as an online HR resources portal, a cloud-based document storage and delivery platform, an online HIPAA training course, as well as online timekeeping, most of which is included in your membership at no additional cost to you. We have also been focused on ensuring that our HR guidance and support remain innovative and world-class for our members. As such, our prices have been raised modestly to accommodate these new offerings and remain competitive in this market. But we will also reach out to you personally to discuss your needs and to see how we can better support you. Thank you again for the feedback!

Beoordeeld met 5 van de 5 sterren

I deal with the problems first...

As the Office Administrator, I deal with the issues first and take the larger problems to the boss but not before contacting CEDR to get their advise on the matter. Then when I present the issue, I have logical, legal, objective, advise to present to him along with the problem. Keeps us both happier.

24 november 2017
Review zonder uitnodiging
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Antwoord van CEDR Solutions

Thank you, Mary Ann! We appreciate your feedback, and we’re glad that we can keep you AND your doctor happy!

Beoordeeld met 5 van de 5 sterren

New partnership, but great service!

My practice very recently began to partner with CEDR to develop a new employee handbook and supplement our in-house HR resources. So far, the CEDR representatives we’ve worked with have been attentive, professional, reliable, and easy to talk with about our needs. Our experience has been short, but excellent so far!

24 november 2017
Review zonder uitnodiging
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Antwoord van CEDR Solutions

Thank you, Ashlyn! We are so very happy that you joined the CEDR family, and look forward to partnering with you for years to come!

Beoordeeld met 5 van de 5 sterren

Incredible company

Incredible company, incredible service, incredible people that totally support me and my office in creating a safe environment for all team members in knowing that we are doing everything right in our HR department.

24 november 2017
Review zonder uitnodiging
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Antwoord van CEDR Solutions

Thank you, Dr. Goerig! We are so thankful that we've been able to partner with you these past 4+ years! It's been a true pleasure.

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