Censeo Financial Reviews 

420
•
TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

Getting the job Done. At first i had Doubts of being able to get a mortgage and didnt qualify 2 times before with my low credit score and also being a first time buyer. But, After the First cal... Toon meer

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Beoordeeld met 5 van de 5 sterren

First time buyer and I've been really impressed with David and Jodie from Censeo. During the initial phase, David explained everything in detail, walked me through the different options and made the w... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Censeo Financial are great. I've had an excellent experience with them, I've never felt pressured at all, the whole process has been smooth, everything has been clearly explained concisely by Jack Sta... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Just received my mortgage offer, and I wanted to shout out Jodie and David for their help getting everything over the line. What I really appreciated was how direct and quick they were with communicat... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Hypotheekmakelaar

Geschreven door het bedrijf

Censeo makes people’s property-owning aspirations a reality by offering affordable loans for affordable homes.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

420 reviews

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4,9

Alle reviews

(420)

238 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Jack and Jodie were outstanding

Jack and Jodie were outstanding. When there was some issues with valuation and our mortgage fell through, they acted fast, explained everything clearly, and secured us a new offer with another lender. Highly recommended.

24 september 2026
Review zonder uitnodiging
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Antwoord van Censeo Financial

Thanks so much for your kind recommendation!

Beoordeeld met 5 van de 5 sterren

Recommend Censeo!

We applied for our first shared ownership through Censeo - we are so grateful to David and Jodie for their assistance and guidance. They were patient and quick to answer all our questions. Received good communication on their updates. Process from assessment to application was smooth and efficient!

22 september 2026
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Antwoord van Censeo Financial

Thanks for your kind words and the recommendation. Much appreciated!

Beoordeeld met 5 van de 5 sterren

Found a good deal

Found a good deal for me in a really fast time.

10 september 2026
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Antwoord van Censeo Financial

Thanks for the feedback!

Beoordeeld met 5 van de 5 sterren

WORTH EVERY SINGLE PENNY!!

WORTH EVERY SINGLE PENNY!!

If you’re thinking about buying a property I cannot recommend Censeo enough especially Dwayne and Ruth. They were absolutely exceptional from start to finish and I genuinely don’t think I can put into words just how much their support meant to me.

I bought a property previously when I was 21 and didn’t use a mortgage advisor because I didn’t feel like I needed one. This time buying through shared ownership I decided to use a mortgage broker and I am SO glad I did.

Ruth was absolutely lovely throughout the whole process. She was so understanding of my situation incredibly supportive and genuinely went above and beyond to make sure I had the help and support I needed. She made what could have been an extremely stressful process feel so much more manageable.

Dwayne was absolutely brilliant. He managed to secure the deal I really wanted for me and when I started having issues with the mortgage being processed and things kept getting rejected he didn’t just leave me to deal with it myself. He personally liaised with the relevant people within the mortgage branch explained everything and pushed things through for me. That level of support made such a huge difference.

Both Dwayne and Ruth worked together so incredibly well and it was obvious throughout the entire process that they genuinely cared about getting the best possible outcome for me. I never felt like I was just another customer they listened, understood and actually fought my corner.

Thank you so much for all the work I’m so greatly!

26 augustus 2026
Review zonder uitnodiging
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Antwoord van Censeo Financial

Shannon, what an incredible review. Thank you so much for taking the time to write this.

What really stands out is that you felt Dwayne and Ruth were genuinely in your corner. Buying a home can be stressful enough without things going wrong along the way, so knowing that they listened, understood your situation and kept fighting to get you the outcome you wanted means a huge amount to us.

Ruth will be touched by what you’ve said about the support and reassurance she gave you, and Dwayne will be equally proud to know that his determination to step in, chase things down and get your mortgage over the line made such a difference. It sounds like they made quite a team!

We’ll make absolutely sure they both see every word of this.

Congratulations on your new home, Shannon. We couldn’t be happier that you chose Censeo this time around, and thank you for such a wonderful recommendation.

Beoordeeld met 5 van de 5 sterren

Jack & Jodie have been fantastic…

Jack & Jodie have been fantastic thoughtout our house buying process, the best thing is their responsiveness and communication- so easy! It’s been a really smooth journey- thank you :)

21 september 2026
Review zonder uitnodiging
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Antwoord van Censeo Financial

Well, thank YOU for this kind review and best of luck in your new home :)

Beoordeeld met 5 van de 5 sterren

I had a fantastic experience working…

I had a fantastic experience working with David and Ruth throughout my first home purchase. As a first-time buyer, the whole process can feel quite daunting and overwhelming, but David and Ruth were incredibly approachable, patient, and supportive from start to finish.

They were always happy to answer my questions, explain things clearly, and guide me through each stage of the process without ever making me feel like I was asking too much. Their professionalism, responsiveness, and genuine willingness to help made a huge difference and gave me a lot of confidence throughout the journey.

David was fantastic as a broker, and Ruth was equally helpful and supportive as his colleague. Together, they made what could have been a stressful experience feel much smoother and more manageable.

I’m extremely grateful for all their help and would have no hesitation whatsoever in recommending David and Ruth to anyone, especially first-time buyers. Thank you both for making such an important milestone a positive experience

18 september 2026
Review zonder uitnodiging
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Antwoord van Censeo Financial

Thank you, Sara. What a wonderful review to receive!

Buying your first home inevitably comes with lots of questions, so we particularly loved hearing that David and Ruth always made you feel comfortable asking them and gave you the confidence you needed along the way. That patience and personal support can make such a difference when everything is new.

We’ll make sure they both see your lovely words. Congratulations on your first home, and thank you for letting Censeo be part of such an important milestone!

Beoordeeld met 5 van de 5 sterren

I highly recommend mr David Pendry mortgage head leader

I can’t recommend David Pendry highly enough. From start to finish, David was professional, knowledgeable, and incredibly helpful throughout the whole mortgage process.

He took the time to explain everything clearly, answered all of our questions, and made what could have been a stressful experience feel straightforward and manageable. David was always approachable, responsive, and genuinely went above and beyond to help us find the right mortgage for our circumstances.

We’re extremely grateful for all his hard work and support. If you’re looking for a mortgage broker who is trustworthy, reliable, and truly cares about his clients, I would definitely recommend David Pendry.

16 september 2026
Review zonder uitnodiging
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Antwoord van Censeo Financial

This is such wonderful feedback, thank you. It’s clear that David made a real difference throughout your mortgage journey, not just in finding the right mortgage, but in making sure you felt informed, supported and comfortable along the way.

Going above and beyond for our clients is something we care deeply about at Censeo, so your comments will mean a great deal to David. We’ll make sure he sees every word!

Thank you again for putting your trust in David and Censeo, and for such a heartfelt recommendation.

Beoordeeld met 5 van de 5 sterren

First time buyer....

This was my first time purchasing a property, and as someone who barely knew anything about buying a property here in the UK, I initially felt quite unsure about the process. Reena Rai was incredibly helpful throughout and took the time to guide me, explain things clearly, and give me different options whenever I needed to make a decision.

Jodie Hopper’s support was also greatly appreciated. Both Reena and Jodie were very responsive whenever I had questions or came across something I didn’t understand, which made me feel much more at ease throughout the whole process. They even took the time to guide me and answer my queries outside of their working hours, which I truly appreciated.

Their patience, professionalism, and willingness to go above and beyond made my first property purchase a much less stressful and more positive experience. I’m very grateful to both Reena and Jodie for all their help and support.

28 augustus 2026
Review zonder uitnodiging
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Antwoord van Censeo Financial

What a lovely review. Buying your first property is a big enough step without having to navigate an unfamiliar process too, so we’re really pleased Reena and Jodie were there to guide you through it.

Taking the time to explain your options, answer all those inevitable questions and make sure you felt confident in your decisions is exactly the kind of support we want to provide. We’ll make sure they both see your very kind words.

Congratulations on your first home, and thank you for trusting Censeo to help you get there!

Beoordeeld met 5 van de 5 sterren

Excellent Service and Support from Start to Finish

We had a fantastic experience with Censeo Financial throughout our mortgage application.

A huge thank you to Jack Stanton and Mercedes Ryan for all their help and support. They were professional, friendly and always kept us updated throughout the whole process. Everything was explained clearly, and whenever we had questions, they were quick to respond and help.

We are extremely happy that our mortgage offer has now been issued, and we really appreciate all the work Jack and Mercedes put into getting us to this stage.

We would definitely recommend Censeo Financial to anyone looking for professional and reliable mortgage advice.

Thank you again, Jack and Mercedes!

Vladimir & Oksana

11 september 2026
Review zonder uitnodiging
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Antwoord van Censeo Financial

Brilliant news, Vladimir and Oksana. Congratulations on getting your mortgage offer!

It’s great to hear that Jack and Mercedes made the whole process feel clear and straightforward, and were always there when you needed an update or had a question. We know how important that reassurance can be when you’re waiting for everything to come together.

We’ll make sure they both see your lovely feedback. Thank you for choosing Censeo and for such a wonderful recommendation. One big step closer to your new home!

Beoordeeld met 5 van de 5 sterren

Thanks Dwayne and Mercedes!

Excellent support from Dwayne and Mercedes

I had a really positive experience with Censeo throughout my first-time buyer mortgage journey. Buying my first home felt quite overwhelming at times, but Dwayne was incredibly knowledgeable, patient and clear in explaining my options and helping me understand the process.

Mercedes was also fantastic at keeping everything moving behind the scenes and keeping me updated throughout the application. Even when things changed during the process, including adjustments to the mortgage term, they were both professional, responsive and reassuring.

I’m now officially a homeowner, and I’m really grateful for the support I received from Dwayne and Mercedes in getting me there. I would definitely recommend Censeo, particularly to anyone buying their first home who wants knowledgeable and supportive advice throughout the process.

Thanks,
Thai

24 augustus 2026
Review zonder uitnodiging
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Antwoord van Censeo Financial

What a fantastic milestone, Thai. Congratulations on officially becoming a homeowner!

Buying your first home can certainly have its twists and turns, so it’s wonderful to hear that Dwayne’s advice and patience, together with Mercedes keeping everything moving, helped you feel supported and reassured throughout.

We’ll make sure they both see your lovely comments. Thank you for putting your trust in Censeo for your first mortgage, and enjoy your new home!

Beoordeeld met 5 van de 5 sterren

*****

Great understanding of the work that needed to be carried out by helpful, attentive and knowledgeable staff. I highly recomend!

21 augustus 2026
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Antwoord van Censeo Financial

Thanks for the recommentation!

Beoordeeld met 5 van de 5 sterren

I had an excellent experience with Censeo Financial

I had an excellent experience with Censeo Financial during my first-time buyer mortgage application.

From the start, the team was proactive, professional, and reassuring. They gave me clear advice, explained the process clearly, and ensured everything moved forward promptly and efficiently.

A special thank you to Mercedes and Chantelle for all their hard work, support, and responsiveness throughout the process. They made what could have been a stressful experience feel much smoother and more manageable.

My mortgage application has now been approved, and I am very grateful for their guidance. I would highly recommend Censeo Financial to any first-time buyer looking for mortgage support.

6 juli 2026
Review zonder uitnodiging
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Antwoord van Censeo Financial

What a great way to reach that all-important mortgage approval! Thank you for sharing your experience with us.

We’re really pleased that Mercedes and Chantelle helped make your first mortgage application feel smoother and less stressful, with clear advice and plenty of support along the way. We’ll make sure they both see your lovely comments.

Congratulations on your mortgage approval, Laura, and thank you for recommending Censeo to other first-time buyers!

Beoordeeld met 3 van de 5 sterren

Okay service

Okay service, not the best In general and especially with regular communication but still do the basic job

28 augustus 2026
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Antwoord van Censeo Financial

Thank you for your feedback. We’re sorry to hear that our communication didn’t meet the standard you expected, although we’re pleased we were able to help with your mortgage.

Clear and regular communication is really important to us, so we appreciate you highlighting this and will take your comments on board.

Beoordeeld met 5 van de 5 sterren

To be honest my whole experience has…

To be honest my whole experience has been like roller coaster particularly how slow Newham council dealt with my case. Having said that, I am truly great full for the outcome. I couldn't have bought my home without my mortgage expert Connie Kavuma. She has walked this journey with me, giving me best advice words of encouragement and support till to the day of completion. I will definitely recommend people Censeo, they're the best!.

24 augustus 2026
Review zonder uitnodiging
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Antwoord van Censeo Financial

What a journey! We’re so pleased to hear that, despite the ups and downs along the way, you’ve finally completed on your new home.

It’s especially lovely to hear what a difference Connie made throughout the process. Sometimes buying a home requires a lot of perseverance, and having someone alongside you with the right advice, encouragement and support can make all the difference. We’ll make sure Connie sees your wonderful comments.

Congratulations on your new home, and thank you for trusting Censeo to help you get there!

Beoordeeld met 5 van de 5 sterren

I’ve had a really positive experience…

I’ve had a really positive experience with Censeo Financial throughout my mortgage application. A special thank you to Reena Rai for her professionalism and support throughout my application., and to Jodie Hooper and Ruth Escobar for helping to bring the process through to the mortgage offer.

The team have been helpful, professional and reassuring throughout. I’m very grateful for their support and would happily recommend Censeo Financial.

28 augustus 2026
Review zonder uitnodiging
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Antwoord van Censeo Financial

Thank you for taking the time to leave us such lovely feedback. It’s great to hear how well Reena supported you through your application, with Jodie and Ruth then helping to get everything through to that all-important mortgage offer.

We know there can be plenty of anxious moments along the way, so hearing that you found the whole team reassuring as well as professional means a lot.

We’ll make sure all three see your kind words. Congratulations on your mortgage offer, and thank you for recommending Censeo!

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