WestAce Casino Reviews 

Document listing changed afterwards

Sunday afternoon the balance updated on desktop but not mobile for nearly half an hour. Support said refresh, as if I had not already worn out the button.

Not ideal. Not furious, just tired of chasing the most basic thing

lowered my deposit limit from my phone after leaving the gym. the new amount showed up on the account page after i logged in.

after work I opened deposit cap on small phone screen; reality check timer reset on old iPhone SE when I changed slots. Profile page sent me to the cashier during a rushed break

at 1am I opened verification email #1673; address proof appeared from the casino profile only after I requested payout. Account history made the chat answer look wrong after I checked chat window.

favourite slots list cleared itself again

After login, Live chat queue 25 showed it clearly: the form answer told me to use email from the casino profile, then email told me to use chat. Message centre sent me from cashier to chat again while I sat refreshing.

Login codes arrived out of order in a supermarket queue
Oddly, the blank table made the evening impossible to check
From my side the screen looked unfinished
I looked again afterwards and the wording was still unchanged

Utility bill upload: selfie upload completed on phone on 6% battery but the file was not saved. Transaction log clashed with the profile page at Tue 21:53.

Date filter screen went wrong when spend filter missed Friday deposits with Visa that history counted.
Message centre changed again at Fri 16:41.
Support never explained the change.

Account page after login felt normal until transaction history and bonus history after 2 minutes used different statuses. Casino page contradicted the cashier before I closed the tab.

i only noticed Profile status Mon 19:55 because transaction history and bonus history after 19 minutes used different statuses. Message centre showed a newer balance while lunch went cold.:/

the KYC email lands in spam every single time, which they know because 2 agents have said as much... and nothing on the account page tells you a document has been asked for.

After login, Live chat queue 22 showed it clearly: the reply inside the casino account replied about password reset instead of the casino cashout. Transaction log stayed stuck after 23 minutes. 😤

Live chat queue 33 started failing when message centre marked resolved after 14 minutes while the spins stayed missing. Mobile page turned the bonus screen into guesswork while the payout label said review.

before the school run, Limit change Tue 23:17 — the deposit form still opened after 18 minutes after my limit was saved. Message centre turned a simple account check into a support loop while the cashier still said manual check.

Adam on chat window went sideways once queue position reset on phone on 6% battery then opened the lobby again. Message centre made one payment page feel like a support loop before I closed the tab.

after work, Recently played list — the live table failed at Sat 12:43 right at the stake step. Profile page showed the wrong status without a visible account note. 😐

the app update wiped my dark mode, minor issue. slots run fine still.

On my iPhone SE, the verification page showed no status. It stayed that way after refresh, which made no sense.