CentrixNodes LLC Reviews 

The support is really good and kind and helped me fix my problem

Where should I start well the Owner of Rapid Hosting is Blacklisted for dealing with leaking files which the owners discord name is xot1ckid ID: (848327034878951434) or it in his discord [CEO] Tanek J. so all I'm gone say on this is watch your files in your server.

So, I was a staff member for this hosting business, and they announce that you will get so much off after your staff trial period which is a lie because I wasn't offered anything after my trial period was over. I was removed due to being inactive and supposing my knowledge base which I hate to say the owner himself don't have room to talk because he doesn't know how to remove main off on a file in his own server. So, I think before he tells someone that they don't have the knowledge he needs to look in the mirror and ask him that himself.

Their staff I'm gone agree they def do have kids on their staff team also when you ask them to join vc so you get done with the support quicker they always say oh we are busy, or we can't cause of this that which is wrong for business.

Pricing:
So, they just went up from $40.00 dollars a month to $60.00 dollars month with no notice. I opened a ticket asking why I am at 60 instead of 40 Jaydens little answer was of we went up on everyone and all this bs. Then I asked Jayden well why did yell not let game panels members know about this before the change, and he stated there is no way to send out 79 messages out to everyone well guess what Jayden you don't know what you're talking about. Cause you have announcements channel in the discord that you could notify everyone about. Tell me another lie Jayden. This sound like LAZYNESS!!!

Tanek
If your gone up a price on anything you should give your members a 72-hour notice before you change the price not after you send the announcement out, then in 2 days and don't say it wasn't planned cause you have too plan stuff for a business side of things.

I will never use this company ever again as i have compared them to other ones just now there is some stuff they are blocking from you on txadmin and I can show the proof. There CPU usage is not truly unlimited cause if you think about if someone is using more CPU than you are that means they are taking cup usage from your stuff and they are not limited.

There is so much I can say this company to really need to work on comes down to the owner first that acts like a little kid because he lives in his mom's basement.

I dont know how much more information you need this review sums it all up how about do not contact me again before i file charges on you for haresment

great server and staff is amazing and fast acting.

The Best Hosting Rapid Support!

has been extremely helpful and goes above and beyond

I had problems with how to set up my server but i created a ticket and received some help by Tanek J. and Ben M. witch they were very help full

Great Customer Service really nice people.

Very Quick and Helpful

It’s great but I just don’t like how the game builds you can change don’t work but it’s great

Me And My Fellow Friend Were Trying To Request Support, When The SM Ben M, Joined VC, He Was Silent The Full Time And Barely Answered Our Questions Enquiring Our Product. SM Ben M, Cannot Even Do His Job/Role Correctly And Failed To Even Provide Support. I Recommend Trying To Request Another Support TeamMember As He Barely Helps When In Need Of Help.

Great hosting site with awesome deals and support

got 2 service with them always helpful and amazing response time

Customer support has been good, no issues with services, and the staff is very friendly n stuff. Amen

I had barely any help, and when I did have help, they weren’t really a great help

Honestly I thought I would never switch to rapid but I was downbad to have a working server with spectacular customer service from the owner and Jayden H, They have helped me every time I had an issue and never let me down 10000/10 experience I will always run rapid till I can't It's affordable amazing quality and they will never let you down!

I have used rapid hosting on and off for a few months now. The staff have acted like children not only in the tickets but in general chats as well. They are constantly talking about other people/company's instead of progressing there own and finding mature staff. Almost everyone in the entire staff team is under age... If and when staff are out of high school I may return.

One of the best hosting companies i've used and i've used allot. The owner of the company responds to my ticket in a timely fashion and is respectful.

I have had issues and they were fixed within 24 hours by the amazing support team at rapid. 10/10

To begin this, the service while using Rapid Hosting was great, which is the reason it's not getting a 1 star. The reason for this low rating is more because of their failure to abide by their own policy. I created a customer support ticket requesting a refund as I made the mistake of forgetting to cancel a subscription beforehand, ensuring I was following the refund policy on their website. The TOS states the following:

"If over 24 hours we are not going to be giving a refund.
If service is broken in a way.
If service is down for more than 24 hours
If your service does not meet these requirements, we will not give a refund."

After creating a ticket I was told I couldnt be given a refund as their policy on refunds was apparently changed, which took them a week after the ticket was created to even mention. I continued about the TOS until they offered me store credit, which was useless as I cancelled the subscription for a reason. The ticket was eventually closed and to this day the policy hasn't been "updated". In conclusion, I lost my money due to the company not following their own policies and TOS.