CENTURY Reviews 

Antwoord van CENTURY

Geüpdatet op 28 mrt 2025

Dear Rory,

We appreciate your feedback, though we are disappointed to hear you had such a negative experience as a student.

Firstly, regarding disengagement, our content is designed in-house by a team of teachers, with pedagogy and learning science in mind, to ensure the content is engaging and is in a format beneficial for your learning. To maintain engagement, we offer varied content types, including videos, interactive slides, and practice questions. We also have gamification in the platform in the form of badges and streaks for work completed. CENTURY creates a personalised pathway for each student, identifying strengths and weaknesses to provide targeted content and tackle the ‘one-size-fits-all’ approach.

Secondly, concerning the financial investment, CENTURY is designed to be a cost-effective solution in the long term. It reduces the need for extensive manual marking and provides detailed analytics, saving teachers valuable time. We offer various pricing options to accommodate different school budgets, and we work with schools to ensure they see a return on their investment.

Thirdly, regarding the reduction of human contact, the aim of CENTURY is to supplement, not replace, the very important work of a teacher in the classroom. It provides teachers with detailed insights into student progress, enabling them to provide more targeted interventions and focus on doing what they enjoy most - teaching.

We understand that you and your teachers may have had a different experience, and we are always looking for ways to improve our platform. We would welcome the opportunity to discuss your specific concerns in more detail. Please contact us at support@century.tech, and we will be happy to address any specific issues you or your teachers have encountered.

We are committed to providing a valuable learning tool and believe that CENTURY Tech can significantly enhance the educational experience with proper implementation and support.

Sincerely,
The CENTURY Team.

Antwoord van CENTURY

Geüpdatet op 25 mrt 2025

Dear Oli,

Thank you for sharing your review.

We are truly sorry to hear that your experience with our service did not meet your expectations. We always strive to provide the best possible experience for our customers.

If you would like to discuss your experience in more detail, please contact our support team at support@century.tech, and we’d be happy to assist in any way we can.

We value your input and hope we can find a way to address your concerns.

Best wishes,

The CENTURY Team

Antwoord van CENTURY

1 apr 2025

Dear Penguin,

Thank you for sharing your feedback.

CENTURY is designed with learning science and neuroscience in mind. One area where you can see this is in the Recommended Path, which uses interleaved learning. This means you'll see English, maths and Science topics mixed together. Interleaved learning can help you remember what you've learned because it strengthens the connections between different subjects. If you wish to focus on one particular topic, you can filter your pathway by clicking the filter button in the top right-hand corner of your path.
Diagnostics, which you'll find in the Recommended Path are there to help you begin your CENTURY learning journey.These initial assessments allow CENTURY's AI to understand your current knowledge, highlighting your strengths and where you might need a bit more support. The platform uses the results from the diagnostics to create a personalised learning path with nugget recommendations tailored to you. This approach aims to focus your efforts where they'll be most effective, helping you use your study time efficiently. If you would like to self-direct your learning, you can also use the "My Courses" tab to choose specific subjects and topics.

Our maths content is created by experienced teachers with a deep understanding of educational standards. It is designed to align with the requirements of the most popular exam boards and is a trusted resource used by CENTURY schools around the world. Our videos use the principles of cognitive load to make sure that images and animations complement the learning concepts. The chunking of the learning into ‘nuggets’ alongside the AI also ensures that you receive the right level of challenge.

We hope this helps. If you have any further questions, do feel free to email us at help@century.tech.

Best wishes,

The CENTURY Team

Antwoord van CENTURY

5 mrt 2025

Hi,

We’re sorry to hear that you’ve had a frustrating experience with CENTURY. Our goal is to support learning in an engaging and effective way, and we take all feedback seriously.

For Mock Test results, you can view not only a stanine score but also a spider diagram showing how you have performed within each topic. This is accessible via the Guardian Dashboard. As you hover over each topic, you can view the overall percentage scored. This results dashboard will also display topic recommendations based on your performance to help direct future study.

Though we do not have downloadable question-level analysis for the mock tests, we hope that our content and AI recommendations will help guide you to success.

The more you use CENTURY, the more accurately the platform tailors your learning pathway, adapting to your strengths and areas for improvement to ensure you get the most relevant support.

If you have any further concerns or suggestions, we’d love to hear from you. Please feel free to reach out to our support team at support@century.tech so we can better understand your experience.

Best wishes,
The CENTURY team

Antwoord van CENTURY

4 mrt 2025

Hi,

We’re sorry to hear that you’ve had a difficult experience with CENTURY. Our goal is to support students in their learning, and we’d love to understand more about what’s causing frustration so we can help.

If you’re struggling with any part of the platform, we recommend reaching out to your teacher for guidance. You can also contact our support team at support@century.tech, and we’d be happy to assist in any way we can.

Best wishes,

The Century Team

Antwoord van CENTURY

6 dec 2024

Thank you for getting in touch. We really appreciate your feedback.

Mock tests mimic the experience of the actual examination, including the timed test, the range of question types and the style of exam.

Our Mock Tests are designed as generic practice for a GL test, just like the Bond books. Individual local authorities, or in some cases individual schools, have control over the exact content of their tests. As a result, the platform develops the learners’ skills rather than trying to replicate a specific test for a particular school or area.

If you have any further feedback, please don’t hesitate to contact us.

Antwoord van CENTURY

19 nov 2024

Hello,

Thank you for reaching out, and we’re sorry to hear about your experience.

We apologise if the Mock Test allocation allowance wasn’t clear from the start. Guardians are given 8 mock tests per billing month to assign to their learners. This is platform functionality and your Mock Test quota is always visible to you within your Guardian Account.

Our Mock Tests are designed to best prepare your learner for their exam, including the test layout, timed aspect and question types. As a Guardian you are able to view their Stanine score and also their topics for areas for improvement.

To ensure your learner can continue to make progress once the Mock Test quota has been used, you also have access to unlimited Test Ready nuggets. These allow you to see where they are answering right and wrong in your Guardian account.

We want to make sure you’re fully supported, so please reach out directly to help@century.tech, where we will be happy to advise further.

Thank you for your feedback and please do feel free to get in touch if you have any further questions or concerns.

Best Regards,
CENTURY Tech

Antwoord van CENTURY

19 nov 2024

Hello,

Thank you for sharing your feedback.

Our aim is to maintain high standards and we are thorough in our approach, even with details like capital letters. In general, the platform accepts different variations of an answer, however there are times when a capital letter is integral to the response. We want to make sure that learners are prepared for this.

Our platform encourages users to express their feelings after completing a nugget as a way to reflect on their experience. We’ve found that this can be helpful for many users as they work towards their goals. However users do not receive feedback on these as all emotions are valid during a learning journey. Nevertheless, we’re always open to hearing how we can make this feature more valuable for our users.

Regarding the message, this is not something that we have heard about before. If you'd like to share more details with us, please reach out to help@century.tech where our team would be glad to investigate this further.

We’re committed to making continuous improvements, and your feedback helps us do just that.

Best Regards,
CENTURY Tech

Antwoord van CENTURY

26 mrt 2025

Dear D Bowman,

Thank you for your feedback. We're sorry to hear your experience with Bond Online Premium Plus didn't meet your expectations.
Our platform is designed to support Common Pre-Test and grammar school entrance exam preparation. It features content from Bond and ISEB and is the only platform with endorsements from both. Our partnership with ISEB is long-lasting, and we have developed the technology for the common pre-test, which your child will ultimately use.

The Platform Includes:
- Learn content: Curriculum specialist-created videos, slides, and formative assessment questions with feedback.
- Test Practice: Practice material from Bond and ISEB, preparing for exam-style questions.
- Test-Ready Assessments: Targeted question practice to identify areas for improvement, where you can see your child’s answers.
- Mock Tests: ISEB-style test player so learners can familiarise themselves with the exam format.

With over 20,000 questions, the platform aims to provide thorough preparation.

We would like to discuss your experience further with you. Please email help@century.tech, and we will be in touch to provide support.

Sincerely,

The CENTURY Team

Antwoord van CENTURY

26 mrt 2025

Dear Tom,

We understand your frustration with the lack of answer keys in our ISEB 11+ mock exams. We apologise that this has hindered your learning experience.

While we don't provide question-level answer keys for mock tests, we do offer detailed feedback through:

- Stanine scores and spider diagrams: Accessible via the Guardian Dashboard, showing topic performance and how your child is performing in relation to their peers completing the Mock Test.
- Topic-specific percentage scores: Displayed when hovering over each topic in the spider diagram, and shows you topics mastered by your child, as well as areas you can focus on for improvement.
- AI-driven topic recommendations: To guide further study, show topics that support their learning gaps.
- Test-Ready Assessments: These assessments provide question-level analysis, allowing you to identify specific strengths and weaknesses before taking a mock test. Using these can help you target your study and address gaps in your knowledge.

These tools are designed to highlight areas for improvement, even without individual answer keys in the mock tests themselves.

To discuss this further and explore how we can better support your preparation, please contact us at help@century.tech.

Sincerely,
The CENTURY Team

Antwoord van CENTURY

12 jul 2024

Hi Terence we are sorry to hear you have had some issues whilst using the platform. So that we can investigate this issue for you, please may you email us at help@century.tech. I am also including the URL to our technical requirements just so you can check your device is also up to date for an optimised experience.
Please find the URL for our technical requirements below:
https://help.century.tech/support/solutions/articles/44001915920-technical-requirements

Antwoord van CENTURY

5 apr 2024

Hi Agastya,

We are sorry to hear you have experienced issues with the platform, so we can best support please email us at Help@century.tech and we will be able to investigate this matter.

Best wishes,
Team CENTURY