CEWE Reviews 

A+++ beautiful photbook and presentation box

Delivery was on time.

I buy a personalised calendar every year for a family Christmas present. Christmas 2025, I order the calendar, spending a considerable amount of time choosing pictures for the next 12 months. When the calendar arrived, it was sub-standard quality. It was the desk calendar and didn't even stand up. It flops over everytime it is placed independently on a desk. I contacted CEWE and was asked to send videos which I did. I got a bland response that this is the calendar they now make in the lab so they cannot improve it, if I wasn't happy I could return it for a refund, no help with returning it by post so I just didn't bother. 8 months later, I am still using it, flopping over and holding it up by balancing on the old calendar I got from them 12 months previously. Just another example of companies cheaping out on quality. Disappointed customer, not returning.

Pretty fast delivery this time.

I love the hard back book and the quality of the paper ...I definitely would use them again

The photos I ordered from Cewe were not good at all - I am trying to get a refund as I ordered l loads for my wedding album and they are not usable. They had streaky lines all over them, from what I assume was an error with the printing process or just bad quality finish?
I paid for the higher quality option and they did not feel higher quality at all, especially in comparison to cheaper options I have previously bought from other companies.
When I rang the customer support number to request a refund the process on the phone line was terrible and glitchy, not straight forward, and the support when I finally reached someone was so also bad.
Firstly the phone line sounded like it was not 100% real or legitimate, it cut out 3 times on me, with a high pitched beep then just call ending. I eventually got through to a real person. This person did confirm I would receive an email with refund instructions, however it took a very long time, with huge long silence without them explaining a thing. When I asked them if I would have to return through An Post (the main postal service in Ireland) they vaguely said yes, but did not confirm the actual service name. I then received the email but with a link to Royal Mail returns which is the postal service used in the UK not Ireland. I have emailed back asking for the correct link and not heard anything back yet and it has been over 24 hours. I will try to call again.
Overall VERY unprofessional service and bad quality product.

I was very pleased with the quality of my photo book.

Very Good !!

Fabulous photo book.
Really happy with my purchase

I enjoyed the whole process of making the album! It was easy and the pictures came out to well on the album too. The delivery was just as promised also.

Great service, top class company.

Washed out colour. Very poor colour processing - when viewed from the side the image looks like a negative. Does nobody check prints for quality?? Yes the print is cheap, but the quality is rubbish.

Sent my disposable camera off in may 26- it’s now July and the company are stating they have been delivered to the boots store but bits say different. Lost the photos from my husband bday trip to italy

I have maybe 10 frames from CEWE. This one is by far the worst. None of the corners actually meet. Very disappointed in the quality.

Fast turnaround and lovely crisp quality prints

I ordered calenders that came in the wrong size. I eventually ordered one larger one and was told i would get a voucher as compensation, but that never arrived. Great quality but v poor service

Quality ok but they removed the free delivery to a near shop, did not order than.

Great quality, delivered in a timely manner, the design app is great, easy to use and with great templates and layouts to work with.

Great quality prints and exactly as expected. Shipment a bit slow.

Excellent service - the design tool is helpful and easy to use. The finished product is excellent quality