Went out of their way to provide helpful advice when I was struggling to upgrade an obsolete gas lift. Very patient and courteous in all the advice provided. Really Excellent
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Dropped a message before committing, advice was spot on. Fast delivery, well packaged. Will use again.
Recommended the correct product and dispatched it promptly. I was able to repair my chair at a fraction of the cost of replacing it.
Fantastic Service. I needed an unusual ergonomic chair re-upholstering after years of use. The company helped me trace the manufacturer and purchased a replacement cover. Five hours of skilled re-u... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
The Chair Clinic have been supplying commercial/contract office seating & office furniture and renewing, repairing & reupholstering commercial seating & office chairs across the West Midlands & UK for over 30yrs. SUPPLY : REPAIR : RENEW
Contactgegevens
Wedgbury Way, DY5 3JT, Brierley Hill, Verenigd Koninkrijk
- 01384 480030
- sales@chairclinic.co.uk
- chairclinic.co.uk
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It doesn't get better than this
I spoke to both the sales person and the I think the owner of the business at this location and I have to say the help and support I had was absolutely fantastic. Diagnosing the part that I needed was very simple and very quick and recommended to me was putting the post and delivered to me the gentleman and I spoke to actually took me through how to take the chair apart without the tool just using a shockwave from a hammer have to say it was absolutely brilliant, and I would recommend this organisation to just about anyone
Highly recommended and professional
Adrian at The Chair Clinic was brilliantly helpful on advising me which gas lift I needed to repair my office chair. He also gave an option for a taller option, which was ideal. My order arrived very quickly with FedEx, and tracking was available. It was packaged well and so arrived in perfect condition. The part was easy to install and looks great. I can highly recommend The Chair Clinic which saved me a small fortune over buying a whole new office chair for the sake of the gas lift.
Knowledge of chairs is extensive
Knowledge of chairs is extensive. Good advice and very helpful.
Purchase of advised gas cylinder is just what I needed. It was well packed with on time delivery.
Outstanding service from start to…
Outstanding service from start to finish. Ordered a Humanscale gas lift and it arrived the very next day via FedEx - seriously impressive turnaround.
Quality of the part is excellent and exactly as described. What really stood out, though, was the support: I rang them when I hit a fitting issue and the advice was spot-on. They immediately knew what the problem was and talked me through adjusting the piston screw properly - fixed it in minutes.
Clearly a company that actually knows their products inside out, not just a box-shifter. Professional, helpful, fast delivery and great after-sales support. Would 100% use again and recommend.
Good quality product & fast delivery, well done!y
Good quality product & fast delivery
Higher than average Product Quality
Product quality is much higher that previous offerings from other suppliers. Will definitely be going back to these guys when they sell something else I need in future.
Very Happy Customer
easy to order, prompt delivery and very helpful and prompt response when I emailed requesting VAT receipts. Products are just what we were looking for.
Great Product and Service
Excellent service, helped me know what to choose
Shopping with the Chair Clinic was great. I was looking to get new pads for the armrests on my desk chair at home, and couldn't get them from the original supplier of the chair. It seemed silly to throw the entire chair away so I shopped around.
I didn't know what I was looking for so as I was browsing on the Chair Clinic page when the chat popped up asking me if I had any questions I asked them how I would know which kinds of pads I need. The guy (girl?) on the chat asked me for pictures of the armrests (including how it was attached) and he was able to link me to the exact armrests I needed (you apparently can't change out the pads alone on this kind). This is absolutely stellar service as I had no idea which one to go and might have spent an hour browsing with very little idea of which one to choose.
The new armrests arrived promptly and they were easy to fit. I can't recommend these guys enough.
Can high recommend shopping with the Chair Clinic for spare parts and given the level of service next time I need an entire chair I'm quite likely to look them up again.
Spoke on phone to confirm Quality of…
Spoke on phone to confirm Quality of item, friendly and helpful, confirmed made in Uk of quality materials.
Once I'd sorted what type of gas lift…
Once I'd sorted what type of gas lift strut I needed then purchase was straight forward, helpful video too.
Very good and quick identification of…
Very good and quick identification of my replacement parts. Excellent speedy delivery
Brilliant selection, Brilliant service
Easy website to use and plenty of information to help you to know what to look for and find the item(s) you need. Fast to post out and delivery service kept me informed of the progress of the delivery. The item works a treat,much better than the orignal gas strut.
Easy Fix👍
Very prompt delivery and repaired an unusable chair in ten minutes with a new strut😄
Excellent service and help given
Excellent service and help given. Highly recommended.
Great service!
The gas strut product details were really clear on the website which enabled me to order with confidence. It was shipped soon after ordering that afternoon and arrived the next day. Easy to install, job done.
Spot on
Spot on. The parts ordered were exactly what I needed and delivered quickly. Spot on.
Would absolutely recommend
Truly fantastic service. Hadn't a clue what I was doing but the website and videos made it clear what I needed and how to do it. The chair lift came quickly and was well packaged, and when I realised I'd make a mistake (due to my own stupidity) I called up and they were super helpful and talked me though what to do to make things right and avoid buying any more parts unnecessarily. Would absolutely recommend. My nice squishy office chair now lives again for a fraction of the cost of a replacement.
Brilliant service
Brilliant informative service. I now have a desk chair that’s perfect. All due to the proactive support from the chair clinic.
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