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Charava South Africa Reviews 309

TrustScore 4 uit 5

4,2

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

YOU GUYS MUST BE ALIENS, I HAVE N-E-V-E-R EXPERIENCE SUCH OUT OF THIS WORLD, FIRST CLASS SERVICE AND TOP NOTCH QUALITY, NO FILLERS OR CRAP ADDED, SAFE FOR KETO PEOPLE AND THE REALY SERIOUS HEALTH F... Toon meer

Beoordeeld met 5 van de 5 sterren

My honest experience so far with these supplements ✨ I’ve been taking the Charava range for a little while now, and the biggest difference I’ve personally noticed is more energy during the day an... Toon meer

Beoordeeld met 1 van de 5 sterren

I am shocked that you have sent this email!! Last week I cancelled the subscription which was not initiated by myself. I asked for a refund of a purchase that I DID NOT make. AND i asked to b... Toon meer

Beoordeeld met 5 van de 5 sterren

I am extremely pleased with the NMN tablets. Since using the product, I have noticed a significant improvement in my skin texture, a visible reduction in pigmentation, and an overall increase in m... Toon meer

Bedrijfsgegevens

  1. Vitamine- en supplementenwinkel
  2. Farmaceutisch bedrijf

Over Charava South Africa

Geschreven door het bedrijf

CHARAVA ♾️

Pronounced: [shah-ray-ver]

Premium Supplements for Longevity and Well-being

Established in the UK in 2021, Charava has been on a mission to empower individuals around the world in their pursuit of longevity, vitality and well-being.

Our carefully curated selection of supplements is crafted with high-quality ingredients and backed by scientific research, promoting not just living longer but living better.

At Charava, we take pride not only in our products but also in the exceptional support we provide to our customers. We believe that wellness is a journey, and our dedicated team is here to assist every step of the way by answering questions, offering guidance, and ensuring a seamless experience.

As part of the Infinity Therapeutics Limited group, based in London, we serve a worldwide community with transparency, quality, and a commitment to excellence.

The Woman&Home Beauty Awards 2025, South Africa

Geschreven door het bedrijf

Charava's Magnesium Complex Wins
We are thrilled to announce that Charava has been recognised at The Woman&Home Beauty Awards 2025 in South Africa , with our Magnesium Complex winning a 'Holy Grail' in the supplements category. This achievement highlight our commitment to providing high-quality, science-backed supplements for optimal well-being.

CERTIFIED

Quality, Sustainability, and Responsible Production

At Charava, we're committed to providing you with the highest quality longevity supplements. This commitment extends far beyond the ingredients we use – it encompasses every step of our manufacturing process and our overall impact on the world.

That's why we've achieved certifications in three internationally recognized standards: ISO 9001:2015, ISO 14001:2015, and Good Manufacturing Practices (GMP).

These certifications demonstrate our dedication to quality, sustainability, and responsible production.


Contactgegevens

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4,2

Goed

TrustScore 4 uit 5

309 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 33% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

The service and speedy delivery

The service and speedy delivery

25 maart 2025
Logo Charava South Africa

Antwoord van Charava South Africa

Thank you for your 5-star review, Jolene! We're so pleased to hear you’re happy with our service and speedy delivery. Your support means a lot to us! Let us know if you ever need anything. 😊

Beoordeeld met 5 van de 5 sterren

Products are amazing

Products are amazing. The days I forget to take my supplements I can almost feel the difference immediately. Fantastic service. Best supplements in SA. I want DisChem to stock it.

11 februari 2025
Logo Charava South Africa

Antwoord van Charava South Africa

Thank you so much for your support! 😊 We're thrilled to hear how much of a difference our supplements make for you. We're always working on ways to make our products more widely available, and DisChem is definitely on the cards! Stay tuned! 💙

Beoordeeld met 5 van de 5 sterren

Great products

Great products. Been a fan of the good service, quality products and exceptional service.

21 februari 2025
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Antwoord van Charava South Africa

Thank you for your continued and loyal support! We apprecaite you!

Beoordeeld met 5 van de 5 sterren

Just couldn't believe the speed of…

Just couldn't believe the speed of service. "Lightning fast" and the product was on my doorstep in less than 24 hours.

Don't ever drop the ball. Well, done.

6 maart 2025
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Antwoord van Charava South Africa

Thank you for sharing this review, Sheraad. We’ll keep striving to deliver top-notch and super-speedy service every time. Enjoy your Charava products; do keep us posted with your progress on them! 😊

Beoordeeld met 5 van de 5 sterren

Reliable products

The information on Charava platforms make my personal wellness requirements easy to assess and understand. Ordering of products is a breeze! Delivered a quality product with total reliability.

11 februari 2025
Logo Charava South Africa

Antwoord van Charava South Africa

Hi Stephanie, thank you for your kind words! We're glad to hear that our platform makes your wellness journey easier and that the ordering process was smooth. Even moreso, to hear you’re happy with the quality and reliability of our products. We're here to support you every step of the way, feel free to reach out anytime!

Beoordeeld met 5 van de 5 sterren

What a great shopping experience and…

What a great shopping experience and extremely efficient delivery. I can't wait to start using my products and looking forward to seeing the health benefits of the senolytic supplements.

10 februari 2025
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Antwoord van Charava South Africa

Hi Shirley, thank you for your kind words! We're super happy you had a great shopping experience and that your order arrived quickly. We hope you enjoy your senolytic supplements and see amazing health benefits! Do keep us updated on your progress! If you ever have any questions, we're here to help.

Beoordeeld met 1 van de 5 sterren

Ordered and paid for 2 items

Ordered and paid for 2 items. Only 1 was delivered

5 februari 2025
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Antwoord van Charava South Africa

UPDATE: Hi Thabo, upon checking, you've both received the products. Please keep us posted so we can assist you better. Thanks!

--------

Hi Thabo,

I’m really sorry for any misunderstanding regarding your order. I’ve sent you emails—one before your order was shipped and another in response to your emails today.

Have you had a chance to check them? It’s possible they may have ended up in your spam or junk folder.

To clarify, the reason you have only received one product so far is that the Spermidine is being shipped separately from our UK warehouse due to stock shortages in our SA warehouse. You should receive it this week.

Again, I truly apologise for any confusion, and I appreciate your patience. If you have any concerns, please let me know. Also, if this clears things up, I’d be grateful if you could update your review.

Thanks,
Lai

Beoordeeld met 1 van de 5 sterren

When will the other shipment arrive

When will the other shipment arrive. I got here too late and it's sold out!

4 februari 2025
Review zonder uitnodiging
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Antwoord van Charava South Africa

Hi Pomla, I couldn’t find any order under your name, may I kindly ask for your order number? May I also ask what product are you after? We’re always happy to assist and receive feedback, and I completely understand you may be enquiring about a future order. If that's the case, I’d appreciate it if you could get in touch with us via email or chat. A one-star review can have a significant impact on our business, and we'd love to help address your concerns before that. If you could send us an email at support@charava.com, so I can help you further.

Thanks,
Lai

Beoordeeld met 1 van de 5 sterren

I NEED to know how PURE u're product…

I NEED to know how PURE u're product is, is it keto/banting friendly? No sugar(there r over 200 names for sugar) wheat, gluten, grain, dairy, soy & msg free
I'm done being lied to & putting my health @ risk
Plse let me know 🙏

30 januari 2025
Review zonder uitnodiging
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Antwoord van Charava South Africa

Hi Sonja,

I see that you had some questions about our products, and I’d love to assist you! However, I noticed your 1-star review and wanted to understand if there was a specific issue you experienced with Charava. I couldn’t find an order under your name or any previous enquiry from you, so I just wanted to understand what happened.

If you have any concerns or need any information, please feel free to reach out via email at sales@charava.com—I’d be happy to assist.

If your review was based on an experience with another company, I’d really appreciate it if you could update it to reflect your experience with us directly. Looking forward to hearing from you!

Cheers,
Lai

Beoordeeld met 5 van de 5 sterren

Deliver didn’t arrive but they resent…

Deliver didn’t arrive but they resent for me very quickly, great customer service!

9 januari 2025
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Antwoord van Charava South Africa

Hi Reece,

So sorry for the inconvenience. While we always aim to ship out orders as quickly as possible, occasional issues with third-party couriers can happen. I appreciate your patience, and I truly apologise that this slipped past my radar since it was marked as "delivered."

Thanks so much for working through this with me, and for your kind words—you’ve made my day! 😊 xx

Cheers,
Lai

Beoordeeld met 4 van de 5 sterren

Excellent

I still haven’t managed to use my discount code. Apart from that, the product is excellent

21 januari 2025
Logo Charava South Africa

Antwoord van Charava South Africa

Hi Sigopotso, thanks for rating us! I've sent you an email hoping to help you with the discount code :)

Cheers,
Lai

Beoordeeld met 5 van de 5 sterren

Best service and product quality

Excellent customer service...Queries are resolved very quickly. Product quality is exceptional.

20 januari 2025
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Antwoord van Charava South Africa

Thank yoh Maggie, we truly appreciate your feedback! It’s wonderful to hear that our customer service and product quality have exceeded your expectations. Thank you for choosing Charava!

Beoordeeld met 5 van de 5 sterren

Excellent

Packed and sent efficiently.

13 januari 2025
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Antwoord van Charava South Africa

Hi Eric, thank you kindly! We are happy your order got to you in great time. If you get a gap, we’d love to hear your feedback on your products - it’s always invaluable to us!

Thank you for being such a valuable and loyal customer, we appreciate you! If you have any questions or need assistance, don’t hesitate to reach out.

Beoordeeld met 5 van de 5 sterren

prompt delivery

prompt delivery

10 december 2024
Logo Charava South Africa

Antwoord van Charava South Africa

We love to hear this! Thank you Claire, we look forward to supporting you again!

Beoordeeld met 5 van de 5 sterren

Easy order experience and quick…

Easy order experience and quick delivery.

Thank you.

9 januari 2025
Logo Charava South Africa

Antwoord van Charava South Africa

Thank you, Santa! We’re so glad you had an easy ordering experience and that your delivery was quick. We look forward to serving you again!

Beoordeeld met 5 van de 5 sterren

Quicker than expected delivery

Quicker than expected delivery. Great website and packaging

7 januari 2025
Logo Charava South Africa

Antwoord van Charava South Africa

We are happy to hear your delivery arrived sooner than expected, Llewellyn. Thank you for your order! Your support means so much to us!

Beoordeeld met 5 van de 5 sterren

Fast effective delivery and a very…

The order and the delivery went smooth and fast. I find the products very helpful and supportive. I have many auto-immune diseases and Charava energised me quick-quick and therefor I feel less depressed. This encourages me to to exercise again and to mingle with life out there...🙌🏻

2 december 2024
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Antwoord van Charava South Africa

Thank you for sharing your inspiring experience, Hester! We’re so glad our products have brought you the energy and support you deserve! Your story means a lot to us! Keep thriving and shining! Wishing you a super positive start to the new year!

Beoordeeld met 2 van de 5 sterren

I will not take this half way through…

I will not take this half way through ended up such bad stomach ulcer

6 december 2024
Logo Charava South Africa

Antwoord van Charava South Africa

Hi Renuka,

Thank you for sharing your experience, and I’m truly sorry to hear that you’re experiencing side effects. Everyone’s body reacts differently to NMN+1200, and while side effects are rare, they can occasionally happen, especially if other medications are involved. It’s always a good idea to check with your physician in such cases.

If you’d like to try NMN+1200 again, you could start with a capsule in the morning after a meal, as this allows for slower absorption. Based on how you feel, you can gradually increase to two capsules with food before exploring taking it on an empty stomach.

I hope this helps, and please let me know if you have any other questions or need further assistance.

Cheers,
Lai

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