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Charava South Africa Reviews 309

TrustScore 4 uit 5

4,2

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

YOU GUYS MUST BE ALIENS, I HAVE N-E-V-E-R EXPERIENCE SUCH OUT OF THIS WORLD, FIRST CLASS SERVICE AND TOP NOTCH QUALITY, NO FILLERS OR CRAP ADDED, SAFE FOR KETO PEOPLE AND THE REALY SERIOUS HEALTH F... Toon meer

Beoordeeld met 5 van de 5 sterren

My honest experience so far with these supplements ✨ I’ve been taking the Charava range for a little while now, and the biggest difference I’ve personally noticed is more energy during the day an... Toon meer

Beoordeeld met 1 van de 5 sterren

I am shocked that you have sent this email!! Last week I cancelled the subscription which was not initiated by myself. I asked for a refund of a purchase that I DID NOT make. AND i asked to b... Toon meer

Beoordeeld met 5 van de 5 sterren

I am extremely pleased with the NMN tablets. Since using the product, I have noticed a significant improvement in my skin texture, a visible reduction in pigmentation, and an overall increase in m... Toon meer

Bedrijfsgegevens

  1. Vitamine- en supplementenwinkel
  2. Farmaceutisch bedrijf

Over Charava South Africa

Geschreven door het bedrijf

CHARAVA ♾️

Pronounced: [shah-ray-ver]

Premium Supplements for Longevity and Well-being

Established in the UK in 2021, Charava has been on a mission to empower individuals around the world in their pursuit of longevity, vitality and well-being.

Our carefully curated selection of supplements is crafted with high-quality ingredients and backed by scientific research, promoting not just living longer but living better.

At Charava, we take pride not only in our products but also in the exceptional support we provide to our customers. We believe that wellness is a journey, and our dedicated team is here to assist every step of the way by answering questions, offering guidance, and ensuring a seamless experience.

As part of the Infinity Therapeutics Limited group, based in London, we serve a worldwide community with transparency, quality, and a commitment to excellence.

The Woman&Home Beauty Awards 2025, South Africa

Geschreven door het bedrijf

Charava's Magnesium Complex Wins
We are thrilled to announce that Charava has been recognised at The Woman&Home Beauty Awards 2025 in South Africa , with our Magnesium Complex winning a 'Holy Grail' in the supplements category. This achievement highlight our commitment to providing high-quality, science-backed supplements for optimal well-being.

CERTIFIED

Quality, Sustainability, and Responsible Production

At Charava, we're committed to providing you with the highest quality longevity supplements. This commitment extends far beyond the ingredients we use – it encompasses every step of our manufacturing process and our overall impact on the world.

That's why we've achieved certifications in three internationally recognized standards: ISO 9001:2015, ISO 14001:2015, and Good Manufacturing Practices (GMP).

These certifications demonstrate our dedication to quality, sustainability, and responsible production.


Contactgegevens

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4,2

Goed

TrustScore 4 uit 5

309 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 31% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Beoordeeld met 4 van de 5 sterren

Works perfect for me

Works perfect for me. I am 75 and feel fit. Lost 5 kg. I can eat what I want.

5 september 2024
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Antwoord van Charava South Africa

Yaay! That's good to hear, Myriam! Congratulations on your progress! Let me know how else we can improve, I would love to earn that 5th star from you! :)

- Lai

Beoordeeld met 5 van de 5 sterren

Please make tinctures too

Thank you, Charava SA for the wonderful products that promptly arrive as soon as I order them. I was suffering from fatigue but I’m learning to seamlessly regulate my nervous system with a few of Ur well-packaged products and the attention to detail designed in them.

Plz make tinctures for the likes of Lions Mane, Ashwaghanda, NAD, NMN, etc., as it is easier to absorb a liquid under the tongue first thing in the morning, especially when fasting.

The gummies are a hit too and shouldn’t be Out-of-Stock, plz plz plz.

5 september 2024
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Antwoord van Charava South Africa

Thank you! We're happy to hear it's helping your energy, and working really well :) We have good stocks of products at the moment :) We look forward to serve you again!

- Lai

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. Well packaged items and great products. Thank you.

6 september 2024
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Antwoord van Charava South Africa

Thanks, Elizabeth! We can't wait to serve you again :)

- Lai

Beoordeeld met 5 van de 5 sterren

Choppie

The service was excellent. I would like to buy 3 more Please

5 september 2024
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Antwoord van Charava South Africa

Hi Johan, thank you! Just send us an email if you need help placing the order :)

- Lai

Beoordeeld met 1 van de 5 sterren

Im still waiting for a tax invoice…

Im still waiting for a tax invoice after asking twice by email I have had no reply

30 augustus 2024
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Antwoord van Charava South Africa

Hi Cathy,

I’m really sorry for the inconvenience. I’ve just sent you an email, and I hope you could check it. We've recently hired more team members to assist our customers, so rest assured, all messages will be answered more promptly going forward. Thank you for your patience!

Kind Regards,
Lai

Beoordeeld met 5 van de 5 sterren

ALL I CAN SAY IS SUPERB EXCELLENT…

ALL I CAN SAY IS SUPERB EXCELLENT PRODUCT EXCELLENT SERVICE EXCELLENT DELIVERY EXCELLENT EXCELLENT EXCELLENT

21 augustus 2024
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Antwoord van Charava South Africa

Thanks for your awesome feedback, Ahmed! We appreciate it! We look forward to serving you again 😊

- Lai

Beoordeeld met 5 van de 5 sterren

Constructive comments on the product.

The product is very good and delivered timeously. The only gripe I have is that it is supposed to last 60 days if taken twice per day (120 uses). It doesnt last that long and only lasts me +- 30 days. I definitely am only having a baby PEA size portion twice p.d. My measurement must be too much compared to measurement?

19 augustus 2024
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Antwoord van Charava South Africa

Hi Susan, thank you for the great feedback on our products! About the stick, a level small pea-sized amount of loose powder gives approximately 120 servings. However, if the powder is slightly compacted, it may give you fewer servings since each stick will contain a bit more. I hope this helps, and please feel free to reach out if there’s anything else I can assist you with!

-Lai

Beoordeeld met 5 van de 5 sterren

I placed my order on the 2nd of August…

I placed my order on the 2nd of August 2024. I received delivery of it on the 5th of August 2024. I am happy with the service and impressed how quick it was for them to deliver.

4 augustus 2024
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Antwoord van Charava South Africa

Hi Yonela, thanks for giving us 5 stars and we're glad you received your order immediately. We look forward to serving you again 😊

- Lai

Beoordeeld met 5 van de 5 sterren

Quick delivery

Quick delivery even though I live in a fairly remote location.

2 augustus 2024
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Antwoord van Charava South Africa

Great to hear you received it despite the location! Thanks for rating us 5 stars, Natalie, and we look forward to serving you again 😊

- Lai

Beoordeeld met 5 van de 5 sterren

Quick delivery

Quick delivery, great service!
Thank you

28 juli 2024
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Antwoord van Charava South Africa

Thanks, Isa! We appreciate your review! We look forward to serving you again 😊

- Lai

Beoordeeld met 4 van de 5 sterren

Great Customer service and 100% Real Shilajit

The customer service was very responsive to my queries regarding the order. The product does what it's supposed to do - 100% real Shilajit, I've never felt more focused, clear minded and energetic even throughout my Intermittent fasting.

28 juli 2024
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Antwoord van Charava South Africa

Thanks for your awesome feedback, Gabriel! We're proud to be part of your wellness journey, and let me know how I can earn that 5th star from you! :)

We look forward to serving you again 😊

- Lai

Beoordeeld met 5 van de 5 sterren

Realistic Feedback

I'm placing my third order with Charava.co.za now. Product quality and service delivery is excellent. What a pleasure doing business with them. Also in retail and I recommend them.

30 juni 2024
Review zonder uitnodiging
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Antwoord van Charava South Africa

Thank you for your continued support, Willem! We're grateful to be part of your wellness journey :) We look forward to serving you again 😊

- Lai

Beoordeeld met 1 van de 5 sterren

i ordered 8 items but 2 of them was…

i ordered 8 items but 2 of them was Wrong items. And your chat never answer, Your business is basically irresponsible. i didn't like you service.
i sent you message when are you going to reply me?

23 juli 2024
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Antwoord van Charava South Africa

Dear Amarjargal Chutnai,

Thank you for contacting us about this.

We did respond to your email earlier today (as soon as it came in) and within 15 min of receiving the email, the order with the 2 correct items was dispatched, so it should be with you shortly in the Northern Cape.

Your chat messages were blocked by the system as you used rude and offensive language - so the chat system treats these messages as spam and blocks them from our contact team.

Our apologies for the mixup on your order, we do process thousands of orders per month, so it can happen that the incorrect products get packed and sent by the team - when this happens, we make sure that we resolve it quickly - as we did here.

Should you have any other questions, please do feel free to contact us via email.

Regards,
Charava Customer Support

Beoordeeld met 5 van de 5 sterren

Delivery was prompt

Delivery was prompt. The online ordering was simple and easily completed

1 juli 2024
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Antwoord van Charava South Africa

Hi Sid, great to hear you had a good experience!
We try to make it as simple as possible for our customers!

Beoordeeld met 3 van de 5 sterren

You guys took too long to deliver.

You guys took too long to deliver.

7 juli 2024
Logo Charava South Africa

Antwoord van Charava South Africa

Hi Emmanuel,

Thanks for reaching out to us, I have looked into this case and have some feedback for you.

The order came in late on Friday, so the collection can only happen on the next business day (Monday).
It was handed to the Courier on Monday.

We have raised a query on this delivery with the service provider to ensure that it doesn't take 4 days again - as we agree - this is too long - we like our customers to receive their orders ASAP :)

We hope to see you back again next month!

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