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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Scammers and not refunding and they even say that we know we stated we’ll refund in the first 24 hrs if you use no credits but we have other general terms that are “applicable” and that they stand b... Toon meer

Beoordeeld met 1 van de 5 sterren

Tied out the 3 month subscription and decide after 1 month it was a waste of money. They then charged me again without my permission and the subscription are extremely overpriced. They without my per... Toon meer

Beoordeeld met 1 van de 5 sterren

Chatly is a scam product. Beware! Chatly is using marketing to trap users into a subscription aiming to actually buy Claude or other 'original' subscriptions. Chatly's product is very poor.... Toon meer

Beoordeeld met 1 van de 5 sterren

You search for Claude, you click on the hit, that looks like Claude, but it's this crap. Too bad you only realised after paying, their policy explicitly states there's no refund for mistaken purchase... Toon meer

Bedrijfsgegevens

  1. Huishoudelijke apparatuur klantenservice

Geschreven door het bedrijf

At Chatly Solutions, we’re dedicated to supplying you with our AI chatbot solutions to streamline communication and boost customer engagement for your business. Our bots are built to integrate seamlessly with your website, CRM, or e-commerce platform, providing 24/7 support and handling multiple queries with accuracy and speed. You can tailor each chatbot with knowledge from your documents and online content, ensuring it aligns with your brand’s voice. From lead generation to customer support, our solutions are designed to enhance your service and make interactions more efficient and effective.


Contactgegevens

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Zeer slecht

TrustScore 1 uit 5

133 reviews

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Alle reviews

(133)

119 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Tried to cancel an accidental…

Tried to cancel an accidental subscription due to their deceptive marketing and they would not do so even though I contacted them within the hour. Difficult to communicate with anyone because they operate from overseas. Don’t trust them!

22 augustus 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Terrible experienc

Title: Terrible experience — do NOT buy Chatly purchased Chatly expecting a usable product and a straightforward refund policy. Instead I found a buggy app, poor customer support, and no visible way to get my money back. I’ve wasted time and money — this felt like a bait-and-switch.If you value your time or money, avoid this product. There are many better, more transparent alternatives. Don’t make the same mistake I did.
Short / Direct (for app stores)
Title: Do not buy — no refund option, poor support Bought Chatly and found it unreliable. Customer support is unhelpful and there is no clear refund option. Save your money — avoid this app.

19 augustus 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Pathetic service

Pathetic service. I had issues with the app not working, I could not use the online version as well. despite many attempts at a refund, they have not responded. I would not use this service at all.

1 juli 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I would do negative stars if I could

I would do negative stars if I could. Do not subscribe to this service. Any company that won't refund you after an accidental purchase is a scam. I've emailed back and forth now with probably some AI chat bot they use and all they've told me to do now is to try their product which is trash or to read their refund policy. I was within the guidelines of a refund, told them so, and they are now not answering me anymore...

12 juni 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Copying ChatGPT

Copying ChatGPT, using Google adds to lure people in, the service charges money to give you the real AI's free options. I tried to find a way to contact them. It wasn't easy at all. Not that they returned my mail yet. I spent money on nothing. Any service that immediately refuses to return your payment is a hack. I'm contacting my credit card company to deny the transaction.

31 mei 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Chatly is scam

Their service is bad and I asked for a refund of $90 for a year and I have been trying with them for 3 weeks to get a refund despite the request from the first day of subscription. Then they said we will only get $60 back and they scammed $30.
It's really a scam company.

25 april 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

It is very very bad

It is very very bad. I sent files to check the coding: it does not seem to receive them. The snippets it generates are just analogies of others it knows. it start with suppositions, not real solutions.
It makes terrible errors I even wouldn't make. Want money back immediately (4 hours into subscription and regret it: the plan said 'Pro yearly', and the invoice says "chatly basic"

i hope I get my money back.

1 mei 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Chatly is a scam

Chatly is a scam. They set themselves up to be similar to chat GPT. That includes using a very similar logo. They also do not issue refunds for this kind of mistake. I could not cancel the subscription so I had to close my card and make a new one.

14 januari 2025
Review zonder uitnodiging
Logo Chatly

Antwoord van Chatly

Please Robert read our replies to the other reviews.
We have nothing to do with chatlyAI.app

Our Domain is www.chatly.solutions

kindly write us on whatsapp +351 963 004

before you denounce the wrong entity kindly do your research if you're on the correct trustpilot page...

Beoordeeld met 1 van de 5 sterren

Show themselves as ChatGPT

while searching for ChatGPT, they show themselves on sponsored ads on Google, with the title ChatGPT.

the interface and the logo looks very similar to ChatGPT.

2 minutes after subscribing I realized that I have been misled.

I immediately send them a request to cancel and refund.
their answer was I should try it.

14 januari 2025
Review zonder uitnodiging
Logo Chatly

Antwoord van Chatly

Hello Rotem,

We are sorry to hear you have subscribed to a service you‘re not happy with.
Kindly visit our website www.chatly.solutions and no other URL to verify our services.

We believe there‘s a confusion with another entity using our Brand name Chatly as we have received multiple reviews of this kind in the last 24h. By the way: we have never run Google Ads.

We‘d be happy to answer all your questions and hope you reach a satisfactory resolution with the service you subscribed to. Please reach out via email: support@chatly.solutions or for more swift responses whatsapp: +351 963 004 998.

We kindly ask you to remove your review from here as you are not a customer of ours.

Ps. please let us know the URL of the page you subscribed to so we can report it.

Beoordeeld met 5 van de 5 sterren

Chatly is awesome

Since using Chatly we're able to provide assistance round the clock and assist in capturing leads as well.
It is able to answer our clients queries in no time, helping them understand what we do and securing their contact information on top. This bot is a real game changer that has enhanced our support and sales funnel as well.
Couldn't recommend it more!!

11 juli 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Chatly Bot on website

With Chatly, we were able to effortlessly integrate a highly intelligent chatbot into our website that answers customer questions around the clock.
We spent a long time looking for a suitable solution and the guys at Chatly really made it very easy for us.
What's particularly impressive is the bot's ability to access our niche-specific data and provide accurate answers - almost like talking to a human representative!
Thanks to Chatly, our customers never have to wait long for a response, which has greatly increased our customer satisfaction.

30 oktober 2024
Review zonder uitnodiging
Logo Chatly

Antwoord van Chatly

Thanks for your valuable Feedback Jasper!

Beoordeeld met 5 van de 5 sterren

Excellent product

This Chatbot is accurate and I'm more than happy with its performance!

15 augustus 2024
Review zonder uitnodiging
Logo Chatly

Antwoord van Chatly

Thank you very much! We appreciate the feedback!

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