Cheap Airport Parking Reviews 

Worse company don’t use you think your getting cheap parking but I’d rather pay extra to actually park on the ground it self so booked it over 6 months ago woke up at 4am to let them know I was on way to park my car turned round said oh it’s cancelled so I was panicking with 2 children in the car I spoke to the man on phone he told me park at the airport and claim the money back we had pay £112 to park I only payed £40 so I was out of pocket iv emailed complaint iv rang I get u will get your 40 back even though I was told id get the £112 back they ignored my emails just sent emails cancelled parking 2 days late

The company is affordable, but the customer service needs improvement. The people answering the phone were very rude and had a terrible attitude. It honestly seemed like they hated their job, which made the experience very unpleasant.

Cheap Airport Parking overbooked the hotel parking for the airport in Austin and was unable to rebook me at another lot. They were very rude and not helpful at all. Amazing how they debit my card immediately upon booking, yet it takes 7-10 days to get the refund!! Maybe they shouldn’t process payments until the service is actually provided. I’ll never use them again and will obviously advise friends and family to not use them, for what it’s worth. Very bad service.

Absolutely not what anyone needs, or expects. The whole situation is a mess. You’ll miss your outgoing flight, and will take longer getting back to your car than it took you to fly anywhere in the states.
Stay away.

I wish I could give 0 stars. After I used them at PHL, I received an email saying they owed me money. I clicked the link, and they wound charging $100s to my credit card, information for which they already had because I never would have entered it. Clearly, this info was passed from someone at Cheap Airport Parking to the thief (the charge came from somewhere in France). Date given is when I received the original message, but I continue to regularly get emails reminding me I have a refund coming, and I keep reporting them as SPAM.

South Garage LAX -BAD EXPERIENCE!
I booked this garage and had the worst experience, I had a late night flight and there was no shuttle in sight. Another person had been waiting over 30 mins. Waited another 20 mins and eventually gave up and called an Uber. Defeated the purpose of parking there. No on answered the calls and no way to leave a message. Exact same experience coming back - no shuttles and had to Uber again. I've used this site before and different garages with no trouble. This garage seems to be problematic

cheapairportparking advertises, "Lowest rates from $4.95 - Bob Hope Airport Parking." But when I wasted my time entering the required data for my trip, the rate was $16. I hate false advertising like this designed to lead you on.

Even 1* rating is too much as this seems a fraud company, all reviews posted online is fake (as you don't get any option to post your review after your trip) they always charge extra at the motel saying your car is bigger size than average $5/ day and even their 800 no. advertised, is sold to some pharmaceutical co. You can never get hold of this motel at their no. Worst experience inspite of ending up paying more than average parking rates!

Waited for more than an hour for the shuttle. When I called to inquire I received attitude from the representative. Save yourself the headache and go with joes parking pay a little more but don’t be stressed about missing your flight because they don’t have shuttles.

I was sold a reservation to a parking lot near Newark Airport that was permanently closed. As I drove to the provided address, there was no lot, and the phone number provided was disconnected. I barely made my flight, and I had to scramble to find another lot nearby. This is inexcusable; the company should do its due diligence and check on the lots it is selling parking for. To be fair, this is the first time I've had a problem with them, and we've used them for years, but one time is one too many. I don't need this stress.

When you book there's a notice to PRINT your emailed receipt -- or the rate you booked at "may not be honored." They email you the receipt -- then within five minutes, they RECALL the email. Yes, it actually disappears from your inbox. This way, you don't have time to print the receipt--and when you go to the lot, there is no limit to the additional fees you may be charged, including (despite paying in advance) a fee to GET YOUR CAR OUT. Scam of all scams.

Thieves, liars, scam artists. Book at your own risk. NEVER, NEVER use this service.

Absolute shtshow at FT FLL parking. Made and paid reservations. Called on the way bc gps wasn’t reading the address. First, someone who could understand or speak English disconnected. Then through closed roads and construction we got to the lot and they said “we’re full, we don’t take cheap airport parking reservations, they keep sending us people and we don’t take them. We’ve used this service before but not in this area. Every single phone number for this website is not working or “voicemail full.” Super fun when you’re heading for a flight. Thank heavens we used a good credit card which will hopefully refund. FT FLL even had spots and wouldn’t take us. Losers, all of them.

Parking lot they gave us was overbooked so we had to cancel and pay double the price at another parking lot. They didn't give us a refund either. Only credit to use their site again which we do not want. Absolutely unacceptable. We will never be using their services again.

They don't give me the service they sold, they don't answer emails and there is no phone number available.

I had a early morning flight on sept 12 2025 toOrlando international Airport The parking lot was over crowed and the back parking lot was flooded and I didn't want to drive thru the flooded condition and would have had to walk thru flooded condition back the front for the shuttle. I backed out and had to park at parking garage at Orlando international I tried to get a refund and they refused even with the awful condition that day.. will never never use their parking lot again.. if you have a flight out of Orlando use parkandgo or another parking service Terrible customer service

This parking lot is run by a bunch of shady people and scammers. I had to wait for more than an hour for the car to come and take us to the place to pick up my car, but no one showed up. At 1:30 a.m., with a small child, we were left standing in the cold until finally I had to go with someone else to get my car, which was covered in dust — and I had to pay £30 just for a car wash. The place was completely unmanaged, and I had to take my own car key and drive off myself. They also charged us £20 after booking, supposedly for their “service.” But what service!!!

When we arrived, even though we had a reservation and QR code it would not let us in. We called the phone number and they let us in. When we returned to pick up our car it would not let us out. We called again and this time the person could not let us out. We had to pas an additional $20 to get out at the self serve gate. Several others had the same problem.

I booked 8/1-8/3 on their website for $23 on the Parking Spot 2 at IAH. However, the receipt said it was only for 8/1-8/2. I was then charged by the Parking Spot for $36. Numbers calls to Way, and they told me my original reservation was for 2 days, and the extra charge was for the extra day. Now, Parking Spot only charges $14/a day for weekends, so the math doesn’t make sense. But they refuse to reimburse me. I ended up paying $20 a day for 3 days total, more than Parking Spot normally charges and, supposedly, they are the “cheapest” parking. And, of course, I cannot get a receipt from Parking Spot, who wasn’t even supposed to charge me at all, if the cheapest parking.com site would have worked correctly. First time ever using their site, but I will NEVER use them again!!! :/ Very disappointed.

I would never book through this website. They don't have any phone number listed for customer service and they don't reply to emails.