We reserved a Citroën C4 (automatic)…
We reserved a Citroën C4 (automatic) through Cheap Car Hire / Simeun rent a car for a one-day rental, Tivat to Herceg Novi. At pickup the representative drove us to a private house, said the petrol station was “a bit further away,” and abruptly left. The car was not what we booked: a manual Peugeot 308, given with no notice of substitution, with cigarette burns on the driver's seat, scratches on the body, and visibly worn tires. The fuel range was about 65 km, so we had to immediately refill at the gas station (~€70); we drove only ~70 km and they refused to refund the unused fuel. We then sent a formal written complaint and received no response at all, even after the statutory 8-day deadline for traders to reply. We are now pursuing the matter with the Montenegrin market and tourist inspections. Documented with photos and the rental contract.