Well they c gave me a refund and send my meds the next day how good it that 10 out of 10 would definitely recommend them
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A excellent service ,for if like cant get in to see your G.P ,when you really ill quick enough , and in my case not too serious ,but very uncomfortable.and felt had traveled through my respiratory sy... Toon meer
Bedrijf heeft geantwoord
When I couldn’t get a GP appointment for my condition Chemist Doctor approved the medication So I’m one happy customer
I have been on Mojarro for just over 2 months started on 2.5 then went to 5 after 2 months of this I went from 18st 11 lb to 16st7 lb from xxl/3xl down to a Xl shorts were Xl now large I also suffered... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
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Over Chemist Doctor
Geschreven door het bedrijf
Chemist Doctor is an online pharmacy and doctor service offering safe prescription treatments for UK conditions. Our GMC‑trained doctors and GPhC‑registered pharmacists ensure high medical standards. Consult a doctor in under two minutes and get medication delivered discreetly.
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Verenigd Koninkrijk
- chemistdoctor.com
4,6
Uitstekend
392 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 85% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Antwoord van Chemist Doctor
Hi,
Thank you for your honest feedback.
We’re sorry to hear that your delivery took 6 days to arrive - we understand how frustrating it can be to wait longer than expected, and we apologise for the inconvenience caused.
Unlike a standard pharmacy, Chemist Doctor is a doctor-led online service. To ensure your safety—especially when prescribing antibiotics—our doctors thoroughly review every order, checking medical history, contraindications, vitals, and your Summary Care Record (SCR) before dispensing. This process does occasionally take slightly longer than usual, such as in your case.
We have emailed you to follow this up, and we are glad that this has now been addressed and resolved for you.
Warm regards,
Chemist Doctor
Antwoord van Chemist Doctor
Hi John,
Thank you for your fantastic feedback!
We’re delighted to hear you had such a positive experience with Chemist Doctor. We really appreciate your support!
Warm regards,
Chemist Doctor
Antwoord van Chemist Doctor
Hi Elaine,
Thank you for the fantastic review!
We understand how important both speed and privacy are when it comes to your orders, so we’re delighted to hear we met your expectations. We appreciate your trust in us!
Warm regards,
Chemist Doctor
Antwoord van Chemist Doctor
Hi Gary,
Thank you for taking the time to leave us a 5-star rating!
We’re delighted to know you found our service quick and reliable. We truly appreciate your support and look forward to serving you again in the future.
Warm regards,
Chemist Doctor
Antwoord van Chemist Doctor
Hi Christine,
Thank you so much for the 5-star review!
We're thrilled to hear that your order arrived quickly. Providing fast and reliable service is always our top priority, and we look forward to helping you again soon.
Warm regards,
Chemist Doctor
Great company
13 augustus 2026
Antwoord van Chemist Doctor
Hi Lou,
Thank you so much for taking the time to leave us a 5-star review! We are delighted to hear that you had a great experience with our company, and we truly appreciate your support.
Warm regards,
The Chemist Doctor Team
Antwoord van Chemist Doctor
Hi Fatoumata,
Thank you for bringing this to our attention, and please accept our sincere apologies for the error with your original order! We fully recognize how important it is to receive the exact prescription and dosage you requested, and we are deeply sorry for the frustration and inconvenience this caused.
As soon as this issue was identified, our team immediately dispensed and dispatched the correct dosage yesterday for you, which has now been delivered.
We take order accuracy very seriously and are actively reviewing our dispatch checks to prevent a similar oversight in the future. Should you have any further questions or require assistance tracking your shipment, please reach out to our customer care team directly at help@chemistdoctor.com - we are more than happy to help.
Warm regards,
Chemist Doctor
Antwoord van Chemist Doctor
Hi Delice,
Thank you so much for the 5-star review! We are delighted to hear that you enjoyed our quick delivery and brilliant service.
Warm regards,
The Chemist Doctor Team
Good no follow up
The original consultation was good. I asked for some information after the delivery but have not had a reply
11 augustus 2026
Antwoord van Chemist Doctor
Dear Anthony,
Thank you for taking the time to leave us your feedback. We are pleased to hear your initial consultation went well, but we sincerely apologise for the delay in responding to your follow-up request for information after delivery.
We aim to support our patients at every stage, so we regret that your query was missed. Our customer care team unfortunately have not found any correspondence from you so please drop us a quick email at help@chemistdoctor.co.uk with your order details and query, as this is the fastest mode of communication with our team and will allow us to address your query directly.
Warm regards,
Chemist Doctor
Easy forms to fill in
Easy forms to fill in , received an answer the same day then received my medication two days later .
4 augustus 2026
Antwoord van Chemist Doctor
Hi Tina,
Thank you for your wonderful feedback. We are pleased to hear that you found our process easy and received your medication promptly. We appreciate your support!
Warm regards,
The Chemist Doctor Team
Antwoord van Chemist Doctor
Hi Terry,
Thank you for leaving us a 5-star review. We are glad we could provide you with a fast, efficient, and great-value service.
Warm regards,
The Chemist Doctor Team
Extremely easy from order to receiving…
Extremely easy from order to receiving package thank you
11 augustus 2026
Antwoord van Chemist Doctor
Hi Vivienne,
Thank you for your kind words! We are delighted to hear that your experience from ordering to receiving your package was so smooth and easy.
Warm regards,
The Chemist Doctor Team
My experience with chemist
My experience with chemist, Doctor is always great They always deliver on time and always there for you.
10 augustus 2026
Antwoord van Chemist Doctor
Hi Mrs Jones,
Thank you so much for your loyal support and great feedback. We are always happy to be here for you and ensure your orders arrive on time!
Warm regards,
The Chemist Doctor Team
I had symptoms of chest infection and…
I had symptoms of chest infection and had ordered amoxicillin. I believed this would be a 24 hour delivery and it arrived five days later. I did not deteriorate, but many people might have. I would have found it more efficient if we had been given, the option to collect the medication from a pharmacy close to our address. I had family who could collect for me. Thank you for the opportunity to provide feedback.
10 augustus 2026
Antwoord van Chemist Doctor
Dear Julie,
Thank you for taking the time to share your honest review with us.
Unlike a standard pharmacy, Chemist Doctor is a doctor-led online service. To ensure your safety—especially when prescribing antibiotics—our doctors thoroughly review every order, checking medical history, contraindications, vitals, and your Summary Care Record (SCR) before dispensing. This process does occasionally take slightly longer than usual, such as in your case. We genuinely appreciate your permission to access your SCR and GP records, as this careful clinical check is essential for safe patient care.
As your order was placed on Friday without a special weekend delivery option, our clinical team reviewed and dispatched it on the next working day, Monday.
We are glad our team has reached out and resolved this for you. Should you need anything further, please feel free to email us at help@chemistdoctor.co.uk, which is the fastest mode of communication with our team.
Warm regards,
Chemist Doctor
Antwoord van Chemist Doctor
Hi RoRo,
Thank you for the great recommendation! We are thrilled to hear you had a prompt and positive experience with our service.
Warm regards,
The Chemist Doctor Team
Antwoord van Chemist Doctor
Hi,
Thank you for your fantastic review!
We know how important it is to get your medical needs sorted quickly and without any hassle, so we're thrilled to hear your experience was swift and stress-free. We truly appreciate your support!
Warm regards,
Chemist Doctor
Easy to navigate and order
31 juli 2026
Antwoord van Chemist Doctor
Hi Phil,
Thank you for sharing your feedback!
We’ve designed our platform to make managing your healthcare and placing orders as simple and seamless as possible, so it’s wonderful to know you found it easy to use.
Best wishes,
Chemist Doctor
Antwoord van Chemist Doctor
Hi Morag,
Thank you for taking the time to leave a review.
Providing professional, high-quality care at every step is always our top priority, and we’re glad it showed during your visit.
Chemist Doctor
Antwoord van Chemist Doctor
Hi Jane,
Thank you for the fantastic review and recommendation!
We’re delighted that your order arrived so quickly. We look forward to helping you again in the future.
Chemist Doctor
Antwoord van Chemist Doctor
Hi Mrs Blackburn,
Thank you for sharing your experience!
We are so pleased to hear your item arrived promptly and that everything went smoothly.
Chemist Doctor
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