Chemist Doctor Reviews 

393
•
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Well they c gave me a refund and send my meds the next day how good it that 10 out of 10 would definitely recommend them

Beoordeeld met 5 van de 5 sterren

A excellent service ,for if like cant get in to see your G.P ,when you really ill quick enough , and in my case not too serious ,but very uncomfortable.and felt had traveled through my respiratory sy... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

When I couldn’t get a GP appointment for my condition Chemist Doctor approved the medication So I’m one happy customer

Beoordeeld met 5 van de 5 sterren

I have been on Mojarro for just over 2 months started on 2.5 then went to 5 after 2 months of this I went from 18st 11 lb to 16st7 lb from xxl/3xl down to a Xl shorts were Xl now large I also suffered... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Apotheek
  2. ook in
  3. Arts
  4. Centrum voor gewichtsbeheersing
  5. Online apotheek
  6. Online voorschriftgeneesmiddelen verkoper
  7. Vrouwenkliniek

Over Chemist Doctor

Geschreven door het bedrijf

Chemist Doctor is an online pharmacy and doctor service offering safe prescription treatments for UK conditions. Our GMC‑trained doctors and GPhC‑registered pharmacists ensure high medical standards. Consult a doctor in under two minutes and get medication delivered discreetly.

View Our Treatments Below

> Weight Loss Treatments > Asthma Treatments > Women's Health Treatments > Men's Health Treatments

Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

393 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 85% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,6

Alle reviews

(393)

392 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Delivery fast great service

Delivery fast great service

10 juni 2026
Logo Chemist Doctor

Antwoord van Chemist Doctor

Thank you – fast delivery and great service is a lovely combination.

We're so pleased you experienced both. That's exactly what we aim for.

We hope to see you again soon.

Warm regards,
Chemist Doctor

Beoordeeld met 5 van de 5 sterren

Simple way to order medication without…

Simple way to order medication without the frustration of trying to get a gp appointment

9 juni 2026
Review zonder uitnodiging
Logo Chemist Doctor

Antwoord van Chemist Doctor

Thank you – we completely understand the frustration of trying to get a GP appointment these days.

We're so glad we could offer you a simple alternative. As a doctor-led service, every consultation is carefully reviewed by our clinical team to ensure the medication is safe and appropriate for you. We take that responsibility seriously.

We look forward to helping you again whenever you need us.

Best wishes,
Chemist Doctor

Beoordeeld met 4 van de 5 sterren

All ok with my order

All ok with my order, a little slow but ok

2 juni 2026
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Antwoord van Chemist Doctor

Thank you for your honest feedback – we appreciate it.

We're glad your order was ok, though we're sorry it felt a little slow. Unlike a typical pharmacy, we are a doctor-led service. Before any medication is dispatched, our clinical team carries out thorough safety checks – including reviewing medical history and potential contraindications – to ensure every prescription is safe for our patients. This can sometimes take a little longer, but it's essential for your wellbeing.

Thank you also for giving us permission to speak with your GP and for consenting to access your Summary Care Record (SCR). This allows our doctors to prescribe safely, with full awareness of your medical history and any existing conditions – a vital step that protects our patients.

We're working hard to balance thorough care with faster delivery. We hope to serve you again with an even smoother experience next time.

Best wishes,
Chemist Doctor

Beoordeeld met 5 van de 5 sterren

I received my pen the next day

I received my pen the next day, the service was quick and the in line consultation was easy to follow

9 juni 2026
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Antwoord van Chemist Doctor

Thank you – we're delighted you received your pen the next day and found the service quick.

We're also pleased the online consultation was easy to follow. Behind that simplicity is our clinical team, who carefully review every consultation to ensure the treatment is safe and right for you.

We truly appreciate your feedback and look forward to helping you again.

Warm regards,
Chemist Doctor

Beoordeeld met 5 van de 5 sterren

Great consultation and medication…

Great consultation and medication arrived quickly

9 juni 2026
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Antwoord van Chemist Doctor

Thank you – we're delighted you had a great consultation and that your medication arrived quickly.

Every consultation is an important clinical step, where our team reviews your medical history and ensures the treatment is right and safe for you. We're so pleased it worked well for you.

We look forward to helping you again whenever you need us.

Warm regards,
Chemist Doctor

Beoordeeld met 5 van de 5 sterren

Website easy to use the consultation…

Website easy to use the consultation was straight forward delivery was quick

8 juni 2026
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Antwoord van Chemist Doctor

Thank you – we're so glad you found the website easy to use, the consultation straightforward, and the delivery quick.

As a doctor-led pharmacy, every consultation is carefully reviewed by our clinical team to ensure the treatment is safe and appropriate. We take the time to get it right for our patients.

We truly appreciate your feedback and look forward to helping you again.

Best wishes,
Chemist Doctor

Beoordeeld met 5 van de 5 sterren

Amazing thankyou

Amazing thankyou

1 juni 2026
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Antwoord van Chemist Doctor

Thank you – your kind words have made our day.

We're so pleased you found us amazing.

We hope to help you again very soon.

Best wishes,
Chemist Doctor

Beoordeeld met 4 van de 5 sterren

I wanted some steroids as I was poorly…

I wanted some steroids as I was poorly . They came but I’d already received some at my emergency clinic.

30 mei 2026
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Antwoord van Chemist Doctor

Thank you for your honest feedback – and we're sorry to hear you were poorly.

We're glad your order arrived, though we completely understand that you'd already received treatment from your emergency clinic by then. We hope you're feeling much better now.

As a doctor-led pharmacy, every consultation and prescription is carefully reviewed by our clinical team to ensure it's safe and appropriate. Thank you for trusting us, and we hope to help you again if you ever need us in the future.

Best wishes,
Chemist Doctor

Beoordeeld met 5 van de 5 sterren

From online consultation

From online consultation, identity check to prescription and payment, all quite straightforward, if anyone out there has problems finding a appointment slot with your doctor/surgery or otherwise , there are alternatives,one being Chemist Doctor , personally.... I definitely recommend .

3 juni 2026
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Antwoord van Chemist Doctor

Thank you for this thoughtful review – and for your personal recommendation, which means a great deal to us.

You're absolutely right that the process is straightforward, but we want you to know that every step – including the online consultation and identity check – is an integral part of our commitment to patient safety, not just a formality. Unlike purely transactional or commercial services, we are a doctor‑led pharmacy. We focus first on the safety of our patients: verifying ID ensures treatment is provided only to age‑verified users, and the consultation confirms the medication is clinically appropriate.

Thank you also for giving us permission to access your Summary Care Record (SCR). This allows our doctors to prescribe safely, with full awareness of medical history, existing conditions, and potential medication interactions. It is a vital clinical step that protects our patients.

We're so glad you found the whole process straightforward, and that you're letting others know there are safe, reliable alternatives when GP appointments are hard to get.

We look forward to helping you again whenever you need us.

Best wishes,
Chemist Doctor

Beoordeeld met 5 van de 5 sterren

Great service fast delivery

Great service fast delivery
Got the meds i need many thanks.

4 juni 2026
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Antwoord van Chemist Doctor

Thank you – we're so pleased you got the meds you needed, with great service and fast delivery.

Your many thanks are very much appreciated. That's exactly why we do what we do.

We look forward to helping you again whenever you need us.

Best wishes,
Chemist Doctor

Beoordeeld met 5 van de 5 sterren

Very good company and service helped me…

Very good company and service helped me a lot to find my medication and it came on time th you

4 juni 2026
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Antwoord van Chemist Doctor

Thank you for your kind words – we're so pleased we could help you find your medication.

It's wonderful to know that our service helped you a lot and that it arrived on time. Your thank you means a great deal to us.

We look forward to helping you again whenever you need us.

Warm regards,
Chemist Doctor

Beoordeeld met 5 van de 5 sterren

Quick delivery

Very quick delivery

4 juni 2026
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Antwoord van Chemist Doctor

Thank you – short, warm, and wonderful to hear.

We're so pleased your delivery was very quick. That's what we're here for.

We hope to help you again whenever you need us.

Best wishes,
Chemist Doctor

Beoordeeld met 5 van de 5 sterren

Quick service

Quick service. Quick delivery. Really happy.

4 juni 2026
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Antwoord van Chemist Doctor

Thank you – we're so glad you're really happy with the quick service and quick delivery.

What you may not see behind the speed is our clinical team working hard to balance fast turnaround with thorough safety checks – including reviewing your medical history and any potential contraindications – to ensure the medication is right and safe for you. Getting both right is a challenge we take seriously, and we're delighted it showed.

We look forward to helping you again soon.

Warm regards,
Chemist Doctor

Beoordeeld met 5 van de 5 sterren

Simple and easy ordering

Simple and easy ordering, no problems, will order again !!!

2 juni 2026
Logo Chemist Doctor

Antwoord van Chemist Doctor

Thank you – simple, easy, and no problems is exactly what we love to hear.

We're so pleased you'll order again. That means a great deal to us.

We look forward to welcoming you back whenever you need us.

Best wishes,
Chemist Doctor

Beoordeeld met 5 van de 5 sterren
Logo Chemist Doctor

Antwoord van Chemist Doctor

Thank you for your wonderful review – we're so pleased you received excellent service and prompt delivery.

That's exactly what we aim for, and it's lovely to know we got it right for you.

We look forward to helping you again whenever you need us.

Best wishes,
Chemist Doctor

Beoordeeld met 5 van de 5 sterren

With poor help from gp practice now a…

With poor help from gp practice now a days I had no choice but to depend on this company. It was straight forward and easy to order. Thank goodness theirs doctors out their that are still willing to help someone in need . I was put on ventolin years ago to help with breathing then all of a sudden I was told the surgery was having cut backs on people that they thought was on meds they didn’t need me being one of them trying to see a gp is a joke .So thank you to chemist doctor for helping me i in the future will be using them again great understanding company .

2 juni 2026
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Antwoord van Chemist Doctor

Thank you for sharing your story – and we are so sorry to hear how difficult things have been with your GP practice.

Being taken off medication you clearly need, and then struggling to see a doctor, is not right. We are truly grateful that you found us, and we are so pleased that ordering was straightforward and easy. Knowing that our doctors were willing to help when you had nowhere else to turn means the world to us.

Thank you for trusting us with your breathing medication. We are glad to be a company that understands your needs, and we look forward to being here for you whenever you need us in the future.

Warmest regards,
Chemist Doctor

Beoordeeld met 5 van de 5 sterren

Excellent at resolving problems

There was a delay in processing my order, which was not ideal and resulted in me waiting longer than expected for delivery. However once I had raised the issue the service I received was above and beyond what I would expect. Very pleased with the resolution to this and would definitely order from them again

2 juni 2026
Logo Chemist Doctor

Antwoord van Chemist Doctor

We are truly sorry to hear this – and we completely understand your frustration.

Thank you also for giving your consent and permission to our clinicians during the consultation process to check your Summary Care Record (SCR). This is an important step that helps us ensure your medication is safe for you, as we review your medical history and any potential contraindications.

As a doctor‑led pharmacy, our clinical team performs thorough safety checks on every order – including vital checks, medical history reviews, and medication contraindications – before anything is dispatched. These checks are essential for your safety, and they can sometimes take slightly longer than expected, especially when clinical questions arise.

That said, we are glad to confirm that our team looked into your order the same day you raised the issue and has now sorted it. We understand that you have since received your medication, and we are relieved that we could resolve it for you.

If you ever experience any delay or issue in the future, please contact us immediately at help@chemistdoctor.com – that is the fastest way to reach us, and we will prioritise your query.

Thank you for your patience and understanding.

Warm regards,
Chemist Doctor

Beoordeeld met 5 van de 5 sterren

Efficient professional service

I was helped very efficiently. Professional service, quick and easy.

2 juni 2026
Logo Chemist Doctor

Antwoord van Chemist Doctor

Thank you – efficient, professional, quick and easy – that's a wonderful set of words to read.

We're so pleased that you were helped so efficiently and that the whole process felt professional and straightforward.

We look forward to assisting you again whenever you need us.

Best wishes,
Chemist Doctor

Beoordeeld met 5 van de 5 sterren

10/10 service

They failed to send me delivery on time however after feedback. They refunded me, shipped the item and offered a sincere apology without me needing to chase or do any admin. 10/10 on service and really appreciated.

5 juni 2026
Review zonder uitnodiging
Logo Chemist Doctor

Antwoord van Chemist Doctor

Thank you for this generous review – and for sharing the positive outcome after your initial experience.

We are truly sorry again that your delivery did not arrive on time. Thank you for understanding how we, as a doctor‑led pharmacy, work. Our clinical team always performs thorough checks – including vital reviews, medical history, and potential contraindications – to ensure every prescription is safe for you. These checks are necessary for your protection and can occasionally affect delivery timelines, but we always aim to dispatch on the same day, which we did in your case.

We are very glad that we were able to refund you, reship your item, and offer a sincere apology – all without you needing to chase us – and that you now feel able to give us 10/10. That means the world to us.

If you ever need anything in the future, please reach out to us at help@chemistdoctor.com – it's the fastest way to get help.

Warm regards,
Chemist Doctor

Beoordeeld met 5 van de 5 sterren

Quick easy transaction , great service

Quick easy transaction , got the right meds for my condition very happy

1 juni 2026
Logo Chemist Doctor

Antwoord van Chemist Doctor

Thank you – quick, easy, and getting the right medication for your condition – that's everything we want for you.

We're so happy that you're happy. That means the world to us.

We look forward to helping you again whenever you need us.

Best wishes,
Chemist Doctor

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