Chimidoll Reviews 42

TrustScore 4 uit 5

4,1

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We ordered a beautiful doll for our 6 year old little girl for her birthday and she was so happy. The doll (Ruby) looked exactly like the photo which was a big relief as you never know what is... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great customer service. Product well packaged Beautiful baby doll My grand daughter will love it and the accessories for her first birthday Thank you.

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

I understand that it is the busy season and it’s not the company’s fault. They tried to send the package twice before letting me know they’d issue a refund. Both times my order was deemed too big for... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

the doll is not what I thought I ordered , kids disappointed the dummy or bottle don't fit in dolls mouth when it cries

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Poppenwinkel

Geschreven door het bedrijf

Chimidoll is a brand dedicated to carefully handcrafted reborn dolls, with a strong focus on lifelike details and soft, comforting design. These dolls are thoughtful companionship gifts, offering gentle comfort for children while also bringing reassurance and emotional comfort to those who appreciate reborn dolls. Each Chimidoll doll is lovingly handcrafted with close attention to detail. We place great importance on clear communication, customer care, and responsive after sales support to ensure a smooth and reassuring purchasing experience. We continuously improve our products and services based on customer feedback. We warmly welcome you to the Chimidoll family and sincerely appreciate the trust and support of our customers.


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

42 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

beautiful doll

I ordered a doll and a few accessories for it for my 6 year old grand daughter and she loves everything

22 mei 2026
Beoordeeld met 1 van de 5 sterren

the doll is not what I thought I…

the doll is not what I thought I ordered , kids disappointed the dummy or bottle don't fit in dolls mouth when it cries

7 mei 2026
Logo Chimidoll

Antwoord van Chimidoll

Hi Lisa,

We’re really sorry to hear that the doll did not meet your expectations, and we completely understand how disappointing this must have been for the children.

The Little Angel interactive sound doll does not have an openable mouth. The sounds are triggered by movement or interaction. The dummy and bottle are included as accessories, but they may not fit into the doll’s mouth like a real baby’s dummy or bottle.

This information is included on the product page, but we’re truly sorry for any misunderstanding caused.

We’d still really like to help you with this. Please feel free to contact us at support@chimidoll.com, and our customer service team will be happy to assist you.

Thank you again for your understanding.

Best wishes,
ChimiDoll

Beoordeeld met 5 van de 5 sterren

Very good customer service

Very good customer service. Grandkids love the dolls. Just disappointed my grand child her doll came and I thought I ordered the same as last time but she doesn’t make a sound. Anyway top 5 stars from me.

4 mei 2026
Logo Chimidoll

Antwoord van Chimidoll

Hi Michele,

Thank you so much for your kind words about our service 🥰 We’re also very happy to hear that the children love the dolls.

Regarding the sound feature, on our product page, if you choose the option with Interactive Sounds, whether it is the soft cloth body or the soft vinyl body, it will include the same interactive sound function as before. We have just made the option name a little shorter recently.

Thank you again for your lovely review. If you ever need any help, please feel free to contact us.

Best wishes,
ChimiDoll

Beoordeeld met 5 van de 5 sterren

Good communication

Good communication
Beautiful baby
Extra clothes I bought for it are too big

11 mei 2026
Logo Chimidoll

Antwoord van Chimidoll

Hi Carol,

Thank you so much for your lovely review. We’re so happy to hear that you found the baby doll beautiful and that you had a good experience with our communication.

We’re sorry to hear that the extra clothes were a little too big. If you need any help with the outfit, please feel free to contact us and we’ll be happy to help.

We hope the children enjoy many happy moments with the doll.

Best wishes,
ChimiDoll

Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service.

Product well packaged
Beautiful baby doll
My grand daughter will love it and the accessories for her first birthday
Thank you.

9 mei 2026
Logo Chimidoll

Antwoord van Chimidoll

Hi Donna,

Thank you so much for your lovely review. We’re really happy to hear that the doll arrived well packaged and that you were pleased with our customer service.

We hope your granddaughter loves her beautiful baby doll and the little accessories for her first birthday. That is such a sweet and special gift.

Best wishes,
ChimiDoll

Beoordeeld met 5 van de 5 sterren

Great All Round Experience

Easy to order, great range, lovely photos of stock, easy checkout options. Also dolls were well packaged and received in a timely manner. Price for the product was very fair.

14 april 2026
Logo Chimidoll

Antwoord van Chimidoll

Thank you so much for your lovely review 💕
We’re so happy to hear you had a great experience and that everything arrived safely and on time. We truly appreciate your support!

Beoordeeld met 5 van de 5 sterren

Mega

Zadowolony na maksa

18 april 2026
Logo Chimidoll

Antwoord van Chimidoll

Thank you so much for your lovely review 💕
We’re so happy to hear you’re very happy with your order!

Beoordeeld met 2 van de 5 sterren

The doll does not match its price.

The doll does not match its price.
The arms and head creak loudly when moved, as if they are broken.
The sound is very quiet…
I do not recommend it.

3 april 2026
Logo Chimidoll

Antwoord van Chimidoll

Hi there,

Thank you for your feedback, and we sincerely apologize for your experience.

Our interactive dolls feature an internal multi-point joint structure, which may occasionally produce slight sounds when the arms are moved. The sound volume can also be adjusted using the controller.

That said, the creaking you described is not something we expect our customers to experience, and we would like to check whether this is within normal design tolerance or a product issue.

We would truly appreciate the opportunity to resolve this for you. Please contact us at kaijensen@chimidoll.com
with your order number, and we will take care of it as soon as possible. We can arrange a replacement or a return for you.

Your feedback is very important to us and helps us continuously improve our products.

Thank you for your understanding and support.
ChimiDoll

Beoordeeld met 5 van de 5 sterren

Amazing

Amazing, very helpful and I have a very happy little girl would recommend and will use again

25 maart 2026
Logo Chimidoll

Antwoord van Chimidoll

Thank you so much for your lovely review 💕
We’re so happy to hear your little girl is happy with her doll. Your recommendation means a lot to us!

Beoordeeld met 4 van de 5 sterren

Fantastic doll and outfits

The doll is amazing quality
Outfits fit the doll perfectly
The price is affordable

Very pleased with my order

17 januari 2026
Logo Chimidoll

Antwoord van Chimidoll

Hi,

Thank you so much for your kind words! We're so happy to hear that you love the doll and the outfits. Knowing that everything fits well and that you're pleased with your order really makes us smile.

Your support means a lot to our small team. We truly hope the doll brings many sweet and joyful moments.

Warm regards,
ChimiDoll

Beoordeeld met 5 van de 5 sterren

Customer service is amazing !

Customer service is amazing ! The doll was delivered to wrong address but they found it and I got the beautiful babydoll

2 februari 2026
Logo Chimidoll

Antwoord van Chimidoll

Thank you so much for your kind review ❤️

We sincerely apologize that the parcel was not delivered to the correct address initially due to a courier error. We are truly relieved that it was eventually located and delivered to you safely.

Your feedback means a great deal to us. Thank you for your trust and support.

Best regards,
ChimiDoll

Beoordeeld met 5 van de 5 sterren

Fantastic customer service

I bought my twin granddaughters a doll each for Christmas. Unfortunately, one of the dolls arrived faulty. I contacted the company (Chimidoll) to explain what had happened and to ask for a replacement.

The company responded immediately and were completely understanding about the situation and the disappointment this would have caused on Christmas Day. They arranged a replacement straight away and did not charge any additional postage. They also kept in regular contact, providing tracking details so I knew exactly when the replacement doll would arrive and who to contact if I had any further concerns.

The replacement doll arrived after around two weeks, and my granddaughter was absolutely thrilled with her new baby doll.

I can highly recommend this company. Sometimes things do go wrong with products, but what really matters is how the company responds. In this case, the customer service was excellent and the issue was resolved quickly and professionally. I think it’s important to leave a review when customer service is this good.

Thank you very much — I would fully recommend.

28 januari 2026
Review zonder uitnodiging
Logo Chimidoll

Antwoord van Chimidoll

Thank you very much for taking the time to leave such a thoughtful and detailed review.

We also sincerely appreciate your understanding and for giving us the opportunity to correct and properly resolve the situation. We’re glad we were able to assist you promptly.

Your feedback truly means a great deal to us. Providing reliable and attentive customer service is something we value greatly, and your kind words are very important to our entire team.

Thank you again for your trust and recommendation. We truly appreciate your support.

Beoordeeld met 5 van de 5 sterren

It was really helpful when I purchased…

It was really helpful when I purchased the reborn doll from Chimidoll and the accessories they have updated me with every step and update with my purchase until the last stage where it was posted out to me and by the time I have received it and got back to Chimidoll with the pictures that I have received my order

20 januari 2026
Review zonder uitnodiging
Logo Chimidoll

Antwoord van Chimidoll

Thank you very much for your lovely review.

We’re so pleased to hear that our communication and updates were helpful from purchase to delivery. It means a lot to us that you felt supported throughout the process.

Thank you again for choosing Chimidoll and for sharing your experience with us.

Beoordeeld met 5 van de 5 sterren

Mum loved having the doll as a gift it…

Mum loved having the doll as a gift it was so real like baby

18 december 2025
Logo Chimidoll

Antwoord van Chimidoll

Thank you so much for your lovely review ❤️
We’re truly happy to hear that your mum loved the doll and felt how realistic it is.
It really means a lot to us to know our dolls can bring joy and comfort.
Thank you again for choosing us and for sharing your experience.

Beoordeeld met 5 van de 5 sterren

Welcome to the family Toby 🥰

Little miss 8 was delighted with her new baby, the clothes are beautiful, the toys were great, I just wish I realised before I completed my purchase there were options with a plastic or material doll so hopefully someone reads this and has that option, I was very happy with the purchase thank you so much 😊

15 december 2025
Logo Chimidoll

Antwoord van Chimidoll

Thank you so much for leaving such a warm and thoughtful review ❤️

We’re truly delighted to hear that your 8-year-old loved her new baby, and we’re so happy to know that you were pleased with the clothes and accessories as well 🥰
Thank you also for sharing your feedback about the material options. This will be very helpful for other customers when making their choice.

Thank you again for your support and trust, and for choosing us. Welcome Toby to our family ❤️
Best regards,
chimidoll

Beoordeeld met 1 van de 5 sterren

I was unhappy with the two dolls…

I was unhappy with the two dolls purchased, the company promised to refund however have now just stopped responding to my emails. I’m now stuck with two dolls that are of poor quality and not worth the price tag.

Update: chimi doll have NOT sent a shipping label as they said?? I could live without the dolls being silicone bodied, the main issue is with the quality of the dolls, they are cheap replicas and not worth what I paid. They did initially offer to refund one of the dolls however I did not want to keep them @chimidoll, send me the shipping label to enable the return please

15 december 2025
Review zonder uitnodiging
Logo Chimidoll

Antwoord van Chimidoll

Hi,

We’re sorry to hear that you’re unhappy. We’d like to clarify that the dolls purchased were not silicone, which is clearly stated on our product page with full material details before purchase.

As discussed previously, we did offer a refund in line with our return policy and provided a return shipping label. Unfortunately, we did not receive any further response or a returned package from you.

We always stand by our products and are happy to assist if you’re willing to continue the return process.

Best regards,
chimidoll

Beoordeeld met 5 van de 5 sterren

Looked exactly as shown

Looked exactly as shown . Came with lovely outfit with little extras. Arrived quickly with no issues at all. Great value for money . Would definitely buy again . Delighted with purchase

10 november 2025
Logo Chimidoll

Antwoord van Chimidoll

Thank you so much for sharing your experience. We’re delighted to know everything arrived quickly and that you loved all the details. Your kind words truly encourage our small team. We would be honoured to serve you again.

Beoordeeld met 2 van de 5 sterren

my daughter purchased herself a reborn…

my daughter purchased herself a reborn with pocket money saved but was left disappointed the doll is not as full as it is in the pictures on website and the clothes are way too big the body is very thin i have purchased better from smyths

20 november 2025
Review zonder uitnodiging
Logo Chimidoll

Antwoord van Chimidoll

Hi dear

We completely understand how you feel and we are truly sorry that the doll did not meet your expectations.

The doll you ordered is a vinyl body doll. Because there is an interactive trigger on the back, the back of the doll is designed to be a bit flatter so the trigger can fit naturally and stay integrated with the doll. This can make the doll look less full compared to the photos.

Thank you very much for your feedback. It really helps us improve our products.

Wishing you a lovely day
chimidoll

Beoordeeld met 5 van de 5 sterren

Beautiful doll

30 oktober 2025
Logo Chimidoll

Antwoord van Chimidoll

Thank you so much for your lovely feedback!
We’re so happy to hear that you love the doll.
Your support truly means a lot to us.
If you ever need anything, we’re always here to help ❤️

Beoordeeld met 5 van de 5 sterren

What i loved about chimidoll is i got…

What i loved about chimidoll is i got exactly what I ordered a beautiful little doll for my grandaughter it was exactly as described beautiful made any little girls dream

22 oktober 2025
Logo Chimidoll

Antwoord van Chimidoll

Hi dear,

Thank you so much for your feedback. We are truly delighted to hear that we were able to bring such a wonderful experience to you. If you have any questions or need further assistance, please feel free to contact us anytime. Thank you again for your support!

Best regards,
Chimidoll

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer