I ordered a dress that cost more than $50. In the photos on the website, it looked beautiful. After waiting more than three weeks for it to arrive, I received something that looked completely diff... Toon meer
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Lees wat reviewers zeggen
Julie from support was very helpful in my situation. I wasn't sure what jacket size would fit me best and she assisted me with the measurements. Thanks again Julie!
I been buying a few times before everything was perfect, but this last time the dress was different than the one I ordered. Still in the process of talking to support to return it
I dont think i am going to order again from them. I got excited when my package arrived but when i opened it i was not pleased with the quality and materials of the blouse. It looked kinda cheap.
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Fraud
I ordered a dress that cost more than $50. In the photos on the website, it looked beautiful. After waiting more than three weeks for it to arrive, I received something that looked completely different from what was shown in the pictures.
When I requested a refund, the usual story began. First, they offered me a 20% store credit. In the next email, they increased it to 60%, then 80%. Then they started saying they were a small business and that returns were very expensive for them. Finally, they told me I would have to pay for the return shipping myself.
My question is: if the seller sent me an item that is completely different from what was advertised, why should I have to spend my own money to return a product that doesn’t match its description?
Needed a last minute wedding guest…
Needed a last minute wedding guest dress and this one ended up fitting perfectly.
Frustrated buyer
I ordered shoes April 18th. After much delay they finally arrived. I notified the seller that I couldn’t wear them and wanted to return them.
I have emailed the seller over 10 times trying to resolve this issue.
Finally, I was promised a partial refund. I haven’t heard from the seller.
Please be advised that this seller is not trustworthy.
My Daughter actually recommended this…
My Daughter actually recommended this boutique to me after she ordered sandals from here. Ended up buying two dresses and both were really flattering. Didn’t expect the quality to be this decent for the price.
Fast replies which I appreciated
I got nervous after ordering because tracking took a few days to update, but their support team kept replying and my package arrived fine. Sweater is soft and cozy too.
You would be better purchasing from…
You would be better purchasing from Shein the dresses I ordered are worth $5 each. Very cheaply made direct from China. A joke! If you want to exchange or get a refund they will pimp you from 10%, 20%, 30% or 50% to keep the dresses and refund the % you agree to. Now they want you to pay to ship them back to China. Don't waste your time or money.
Better than expected
This was my first order from Chloe Boutique and I’m honestly surprised in a good way. The outfit looked almost identical to the website pictures which almost never happens anymore.
I had to exchange for a different size…
I had to exchange for a different size because mine was too tight around the chest area, but support helped me out pretty quickly. The replacement ended up fitting great.
Love the sandals
I’m on my feet a LOT during work and these sandals were way more comfortable than I expected. They don’t feel heavy at all. Thinking about ordering another color now lol.
Good
Shipping was a little slower for me personally but every time I emailed them they answered pretty fast. That alone already made me trust the store more. Dress fit nicely too.
Beautiful dress honestly
Saw the Isadora dress on Facebook and honestly loved it in person. Wore it to brunch and got so many compliments.
DO NOT PURCHASE ANYTHING FROM THIS…
DO NOT PURCHASE ANYTHING FROM THIS WEBSITE! IF YOU NEED TO RETURN AN ITEM YOU WILL NEVER GET YOUR REFUND! THE MOST YOU WILL POSSIBLY GET BACK IS 20%!! RIPOFF AND THEY SHOULD BE CHARGED FOR STEALING CUSTOMER'S MONEY!!
Don't buy from this company
Don't buy from this company. I received my item and it was very poor quality. It didn't look anything like the picture on their website. I used their sizing guide and the product was too big. I asked to return for a credit. They offered me a 10% discount and told be it would cost more to ship it back overseas even though it was shipped to me from a US warehouse. It looks like a US company but it's not.
Don't buy anything from this online store!
people please stay away from this company, they take unfair advantage of the consumer you got bad quality products and if those doesn't feet and you want a refund, you never get it, dont buy from this company is a joke.
The shoes were too small and they told…
The shoes were too small and they told me that shipping would cost me so much it was better to accept 10% off. The quality was extremely poor also. So not but from this company.
Terrible experience
Clothing item was of very poor quality and the return process has been a nightmare. Avoid at all costs!
BEWARE, don't shop here!!
They advertise free shipping for all US orders, and they offer a 30 day return window. I ordered a size 7 shoe but they are a full size too small. When I contacted them to make a return this is the message i received:
"Our warehouse is located internationally, which means return shipping can easily cost $50 or more depending on where you are. To save you that expense, I'd like to offer you a 20% refund on your order total — and you keep the item."
So for my $65 shoes, which are incorrectly sized and poor quality, they have offered to refund me about $13. I would warn people to stay away from this company, they take unfair advantage of the consumer by ripping them off of returns.
They did not fit and the tennis shoes…
They did not fit and the tennis shoes were uncomfortable and poorly made. I would encourage anyone thinking of purchasing items from this shop to rethink what they are doing. You have to pay for shipping the item back to them so their suggestion is to keep it with a discount even if the shoes do not fit properly.
I bought shoes that came 3 weeks later
I bought shoes that came 3 weeks later, smelled like a chemical and were strangely made.
DO NOT USE THIS SITE. They sell cheap stuff.
Horrible return policy will not refund…
Horrible return policy will not refund poor quality dress. Do not shop here!!
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