Ordered some sunglasses. Delivered late so we’re no longer needed. Emailed to return no response, emailed again nothing. Messaged on instagram where they have been active while my message has been sat... Toon meer
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delivery time says next day took 6 days to come, and they have snapped after 2 days of having them. Quality on the glasses are terrible
the quality of the sunglasses I ordered are unreal. one of the pairs I ordered I wanted to exchange, the owner immediately text me back on instagram and sent me out a new pair for free. these glasses... Toon meer
Ordered 2 pair of glasses which came in 2 days and came exactly as expected. Didn’t like 1 pair and they didn’t suit me, so got in contact with the company to create a return as I used an email I didn... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Cinco Shades, where luxury meets affordability in the world of sunglasses, making a bold statement wherever you go. Experience the ultimate blend of fashion and value with us because style shouldn't cost a fortune.
Contactgegevens
Verenigd Koninkrijk
- cincoshades.com
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delivery time says next day took 6 days…
delivery time says next day took 6 days to come, and they have snapped after 2 days of having them. Quality on the glasses are terrible
Impossible to return
Ordered some sunglasses. Delivered late so we’re no longer needed. Emailed to return no response, emailed again nothing. Messaged on instagram where they have been active while my message has been sat there and still nothing. I have been left with no option but to go through my bank to get a refund as no one seems interested enough to respond for me to send them back
Came very quickly
Came very quickly . Everyone complaining about the delivery haven’t looked at the page it says 4-7 business days and go of what Evri say
delivery takes a extremely long time
delivery takes a extremely long time, mine still haven’t arrived 8 days in despite evri labelling it as a ‘2 day delivery’
Sunglasses 🤩
Sunglasses perfect, two pairs of Zizos amazing quality. Delivery tracking hard to work out and to use at times
Amazing
the quality of the sunglasses I ordered are unreal. one of the pairs I ordered I wanted to exchange, the owner immediately text me back on instagram and sent me out a new pair for free. these glasses are genuinely top quality, quick shipping also. thanks so much i’ll definitely buy again off you guys! boss.
This is my 4th pair of glasses to buy…
This is my 4th pair of glasses to buy from this company, the glasses are beautifully make and look beautiful on.
Very nice to deal with, would definitely recommend
I will get more glasses for you guys
Thank you so much
Darren
Ordered 8 days ago trackings not…
Ordered 8 days ago trackings not changed. Seller doesn’t reply
I’ve ordered a pair of sunglasses 10…
I’ve ordered a pair of sunglasses 10 days ago and they still haven’t arrived, I’m not getting any updates on the tracking and I contacted them on instagram and TikTok and still nothing. I wouldn’t order from here very disappointing
Great customer service
Great customer service and very good quality glasses
Do not buy from this website, please read the whole review
The website purchased the glasses when I tried to apply a discount code. I was not given a discount nor did I actually press the button to complete my purchase I only pressed apply discount code. It is a blatant con. I had no clear option to cancel my order so I am now stuck with 2 pairs of sunglasses that I have to pay shipping to return with the company offering no return service of their own. The glasses themselves are nothing like seen on the website, they barely block light from a bulb let alone the sun. Only buy from this company if you want to be scammed and given a pair of ugly useless sunglasses in return.
On top of this, the delivery was late and the tracking service doesn't work. Don't bother
Purchased the 3 pairs which took more…
Purchased the 3 pairs which took more then 10 working days to come, the tracking didn’t work. When the package did arrive one pair was missing when I emailed and texted the number and email provided I haven’t had a response. Overall I wouldn’t recommend as my experiences with the company were very poor as stated above.
Ordered a pair of sunglasses much over…
Ordered a pair of sunglasses much over a week ago and the delivery time stated 4 to 7 days not only hasn’t it met the promised delivery time no updates have been received on the delivery at all extremely poor customer service need to thoroughly update their services in general as i’ve seen many unhappy customers facing similar problems very disappointed
where’s my order #6380
ordered 2 shades on the 16th june and still not received them ot any updates even though i was told it would take 4-7 working days, also when i use the AI on the website to track my order i’m told it has been fulfilled when it has not, id like some help please and my shades to come i am order #6830.
Do not order
Tracker for parcel doesn’t work, very long shipping times, poor customer service. Using the AI on their website it tells me my order has been fulfilled when I haven’t received any further emails than the confirmation from them or the products I ordered.
Ordered 3 Pairs on the 16th June and…
Ordered 3 Pairs on the 16th June and not only am I yet to receive my items am yet to get an update to where they are, Disappointing as I ordered these for my holiday and to not even get an update as to where my items are after a week is disappointing and not the way a business should operate
Emailed
Emailed, texted on instagram and spoke to the chat bot ordered my glasses 9 days ago have had no updates and have only been ignored
Can I get updates now order number #6762
Didn’t deliver item when contacted no…
Didn’t deliver item when contacted no reply after messages and emails! Useless
Not recommended
Bough 6 pairs of sunglasses 4 of them where the mascot ones 3/4 have had the lenses fall out so there already binned had them no longer then a week seriously shipping took 10 or 11 days when apparently was ment to be 4-7 just ridiculous (order 6461)
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