Absolutely awful app. Keeps crashing and for 4 months, my leader board froze and it took them 4 months to look into it, after which they had no idea of the complaint I made and I had to start all over... Toon meer
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Lees wat reviewers zeggen
Utilizei a Circle por quase 2 anos e nesse período senti que se empenharam em estar continuamente aprimorando os recursos que oferecem (que já são maravilhosos!) e nas poucas vezes que precisei recor... Toon meer
Ottima app. Ma costosa. Per il prezzo richiesto auspico una migliore flessibilità nella gestione corsi, erogazione e più flessibilità negli spazi community. Ottima (per lo standard di mercato ma non è... Toon meer
I cannot believe that there is zero customer support for users. Every support link is for people who want to pay to be a paid business account - it all goes to sales. They do not have a real support t... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Info over Circle
Geschreven door het bedrijf
Circle is the world’s leading all-in-one branded community platform. Circle enables you to bring together your community, events, and courses — all under your own brand.
Circle customers range from creator-led communities like Ali Abdaal’s Productivity Club, Dr. Becky’s GoodInside, and Jay Shetty’s Coaching Program, to organizational communities like Harvard’s CrimsonConnect, SpaceX’s Starbase community, The RSA’s Circle, and Oprah’s Daily Inside club.
Join 18,000 community builders on Circle to:
● Build a dedicated home for your community with full control and ownership.
● Engage your audience through events, courses, email and gamification.
● Monetize with paid memberships, gated content, and recurring subscriptions.
● Scale your business with automations, AI tools, and fully branded mobile apps.
Circle Plus is a premium solution that offers fully branded mobile apps for iOS and Android, designed to help community businesses stand out in the app stores and earn more revenue. The service includes a fully done-for-you app, world-class design support, hassle-free migrations, and much, much more.
With Circle Plus, you can run courses, memberships, events, and community on your own branded mobile apps, on any device. It features tools like push notifications and in-app purchases, which help keep engagement high and unlock new revenue streams.
Professional community businesses choose Circle Plus to:
● Maximize credibility: Ditch the complex, disjointed tech stack and bring together all your offerings in one white-labeled platform.
● Simplify growth: Circle’s white-glove service handles everything from design to onboarding, migration, and maintenance, helping you launch quickly and confidently.
● Get discovered: Boost visibility with app store placement and seamless sign-up flows, making it easier for new members to find and join you.
● Boost engagement: Branded push notifications and DMs keep your community informed and active.
● Earn more money: Reduce the cost of customer acquisition and increase conversions with one-click in-app purchases and optimized acquisition funnels.
● Scale: With unlimited data and prioritized support, Circle Plus grows with you. Circle Plus also comes with expanded product limits and priority support, making it an ideal choice for community builders looking to scale their business effectively.
Circle Plus helps customers achieve up to 147% membership growth, 7x mobile adoption, and 37% higher engagement.
Contactgegevens
New York, Verenigde Staten
- hello@circle.so
- circle.so
3,0
Gemiddeld
27 reviews
Heeft 8% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
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Circle is an absolute joke
Circle is an absolute joke, it seems like a good concept but in reality support is inexistent. It feels like whoever created it just left it there for naive customers to sign up and went on holiday to the bahamas. Not recommended.
5 maart 2025
Review zonder uitnodiging
Not Real Support. A Cash Cow.
This "support" group is simply a feel-good venue for whiny people. It is run by young people inexperienced people who have no understanding of the C-PTSD struggle. I was scolded for offering true helpful advice and recognized my younger self in a member post. I was simply candid, realistic. The (very young) admin closed my account saying "everyone is expected to be kind, respectful, compassionate to each other in the group for supportive and safe enough environment". Not real support, a thinly veiled way to get money from complainers who want only sympathy, not advice or answers. Good riddance to rubbish.
16 maart 2025
Review zonder uitnodiging
Amazing platform, terrible support!
Amazing platform, terrible support: I love love love circle. It's a wonderful platform, but they still have not managed to increase their support. I've sent a ticket yesterday and no response a day later. Happened half a year ago and they already said they're working on it, and nothing. I don't understand why they do not understand that it's important to have great support. And why you're not doing anything about it. Why do you risk that you'll lose people just because you can't get your support together? No chat, no phone line, just email and no timely responses. Come on, that's really not that hard to fix!
28 november 2024
Review zonder uitnodiging
Circle était prometteur pourtant...
Circle était prometteur. Ils développent des options progressivement. Cette note est le résultat d'une mauvaise gestion d'une réclamation que nous avons fait. Sur notre plan d'abonnement il était indiqué que si nous voulions ajouter 10 heures de LIVE sur leur plateforme nous devions débourser 5$/mois, et ce pour chaque ajout de block de 10 heures.
Lorsque je valide ma demande, le tarif passe à 50$ le block de 10h.
Je contacte donc le service client qui m'indique que c'est une erreur de leur part et qu'ils vont replacer le tarif exact, qui est bien de 50$/10h...
Je leur fais comprendre qu'à ce tarif c'est du vol et que nous étions prêts à investir pour plusieurs pack d'heures par mois en plus. Je fais également savoir que garder mon compte ZOOM avec de l'illimité est bien moins cher finalement que leur offre. Car avec nos besoins, nous étions à un abonnement annuel ZOOM à payer par mois sur Circle !
Leur réponse finale m'a laissé sans voix : On vous comprend, faites le meilleur choix pour vous, et si vous devez partir de nos services nous en serons désolés.
Donc bravo pour la gestion de votre erreur d'affichage, pour le non respect du principe prix affiché = prix payé et de la qualité du service client qui ne prend même pas de gants pour bien faire comprendre que je ne suis pas un client important !
Terminé pour moi de faire votre pub et d'être un ambassadeur de vos services.
19 juli 2024
Review zonder uitnodiging
The BEST community hosting software!
I've hosted a community (1200 members) on Circle since mid 2020. I've had an incredible experience, and worlds apart from most software/SAAS companies.
Amazing software, excellent (I mean EXCELLENT) customer service, great tech support for my members, excellent apps, easy to use for admins and users. In short, PERFECT. If you're looking for community software, go with Circle!
30 november 2023
Review zonder uitnodiging
Circle.so has a lot of potencial! Love it.
After discovering circle.so and testing it, I can say that it is a very good platform with a lot of potential.
It is perfect to create a community and meet new people with the same interests.
It is easy to use and nice where you can share your posts or create them from scratch.
And the customer service, at the moment very good too, they respond quickly and are very nice.
It is very interesting and I hope it continues to grow. I will continue using it.
17 oktober 2022
Review zonder uitnodiging
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