Flintshire County Council has had 5 Trojans now for some four years and they are still our defacto tool for confirming a calibrated (UKAS) sound level & for audio capture. They play a key role in many... Toon meer
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I needed 3x illuminating noise signs so contacted Estella, she sorted them out for me really quickly and her customer service is second to none, in addition to this I needed some other kit calibrated... Toon meer
Bedrijf heeft geantwoord
I purchased a dB5 dose badge kit for a specific job. With respect to the use of the equipment I totally recommend it over their previous dose badges. The remote start, stop and read function was inva... Toon meer
Bedrijf heeft geantwoord
Needed noise badge kit sorting as Reader was defective. Cirrus sorted collection via Courier and as kit was only calibrated a few months ago it was fixed under warranty. Very fast turnaround so I... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Cirrus Research is dedicated to the prevention and eradication of noise-induced hearing loss and environmental noise pollution. We achieve this by developing and supplying high-quality, simple-to-use and accurate acoustic measurement instrumentation and complementary products and services, that make the measurement of noise, vibration and other environmental conditions as easy and accessible as possible to individuals and organisations worldwide. We will always conduct ourselves in a professional manner, adhere to all relevant international acoustic regulations and standards, and drive positive change in the industry wherever necessary.
Contactgegevens
Acoustic House, Bridlington Road, YO14 0PH, Hunmanby, Verenigd Koninkrijk
- +44 1723 891655
- sales@cirrusresearch.com
- cirrusresearch.com
4,8
Uitstekend
188 reviews
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Misleading Website Info.
3 day turn around is advertised for calibration, was over 2 weeks before my equipment was returned letting down both myself and my clients.
21 september 2023
Antwoord van Cirrus Research plc
Hi there,
Please accept our apologies for not meeting our normal lead times this time, and for the inconvenience this has caused. Rest assured will shall have an internal review over where our systems may have faltered and someone will be in contact with you directly as a follow-up.
Kind Regards,
Jaymee
First class service from start to…
First class service from start to finish. From booking the unit in until receiving it back. It's a great unit and has had the 5 star treatment before another 12 months of use.
10 september 2023
Antwoord van Cirrus Research plc
Hi there,
Thank you for taking the time to leave us a five-star review!
All the best,
Jaymee
fast convenient and great communication.
10 augustus 2023
Antwoord van Cirrus Research plc
Hi there,
Thank you for taking the time to leave us a five-star review!
All the best,
Jaymee
Antwoord van Cirrus Research plc
Hi there,
Thank you for taking the time to leave us a five-star review!
All the best,
Jaymee
You are reactive and helpful
You are reactive and helpful. But I paid too much for the bank transfer probably because of your non EU membership. Next time I Will go trough Germany for the control and trough France for purchase, or maybe it Will be possible to pay on your french bank account?
Thanks again and have a good day
8 augustus 2023
Antwoord van Cirrus Research plc
Hi there,
Thank you for taking the time to leave us a four-star review! If you have any questions or queries please don't hesiste to contact us on sales@cirrusresearch.com!
All the best,
Jaymee
Antwoord van Cirrus Research plc
Hi there,
Thank you for taking the time to leave us a five-star review!
All the best,
Jaymee
Easy process to get equipment…
Easy process to get equipment recalibrated - good communication throughout
8 augustus 2023
Antwoord van Cirrus Research plc
Hi there,
Thank you for taking the time to leave us a five-star review!
All the best,
Jaymee
Service - good as ever
Notification of calibration being due and relatively quick turnaround of the equipment once sent.
Thanks,
Adrian
19 juli 2023
Antwoord van Cirrus Research plc
Hi there,
Thank you for taking the time to leave us a five-star review!
All the best,
Jaymee
Antwoord van Cirrus Research plc
Hi there,
Thank you for taking the time to leave us a five-star review!
All the best,
Jaymee
Antwoord van Cirrus Research plc
Hi there,
Thank you for taking the time to leave us a five-star review!
All the best,
Jaymee
Amazing service and products
The team turned around and managed our sound level meter amazing well, they were super efficient and looked after us with fabulous care and provided excellent customer service. I have been using them for at least 8yrs with several different companies and I have never been let down, highly recommend using their expert skills.
15 juni 2023
Antwoord van Cirrus Research plc
Hi there,
Thank you for taking the time to leave us a five-star review!
All the best,
Jaymee
Antwoord van Cirrus Research plc
Hi there,
Thank you for taking the time to leave us a five-star review!
All the best,
Jaymee
The response was great and effective!
24 april 2023
Antwoord van Cirrus Research plc
Hi there,
Thank you for taking the time to leave us a five-star review!
All the best,
Jaymee
Sales & Marketing
Antwoord van Cirrus Research plc
Hi there,
Thank you for taking the time to leave us a five-star review!
All the best,
Jaymee
Sales & Marketing
A very helpful and patient contact
A very helpful and patient contact. Great communication, thank you.
19 april 2023
Antwoord van Cirrus Research plc
Hi there,
Thank you for taking the time to leave us a five-star review!
All the best,
Jaymee
Sales & Marketing
Cirrus is doing very well. We are using Cirrus Noise Meters and Dosimeters from last 15 years.
Cirrus team is very suppurative and always helpful.
18 april 2023
Antwoord van Cirrus Research plc
Hi there,
Thank you for taking the time to leave us a four-star review!
All the best,
Jaymee
Sales & Marketing
Antwoord van Cirrus Research plc
Hi there,
Thank you for taking the time to leave us a four-star review!
All the best,
Jaymee
Sales & Marketing
Easy to Use Sound Meter Service.
Easy return of my sound meter and calibrator. The equipment was calibrated and serviced quickly, with good communication on when it was to arrive back. Great Service and Support.
4 april 2023
Antwoord van Cirrus Research plc
Hi there,
Thank you for taking the time to leave us a five-star review!
All the best,
Jaymee
Sales & Marketing
Good quality service
Good quality service. Equipment calibration service was used and this was simple and quick.
28 maart 2023
Antwoord van Cirrus Research plc
Hi there,
Thank you for taking the time to leave us a five-star review!
All the best,
Jaymee
Sales & Marketing
Dosemeters returned defective
Noise meter and 5 perfectly working dosemeters sent for calibration. 2 dosemeters returned defective. Paid £1400.00 for the privilege. Should have gone to Castle, or Aldi, or the hardware shop in our local village.
20 maart 2023
Antwoord van Cirrus Research plc
Thank you for your review. We are very sorry you experienced issues with the return of your calibrated equipment. We've looked into the correspondence you had with our customer support team and can see the issue you had was highly unusual and that the issues you had were resolved. Our support team will reach out to you further to ensure your satisfaction with the resolution.
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