POOR SERVICE 👎👎👎
We book order by 8pm today. We choose to Deliver around 11pm to 1am. We paid Already. Suddenly the Driver said Out of Location. Your Service Sucks 👎👎👎
Not Recommended 👎👎👎
7 april 2026
Review zonder uitnodiging
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Bedrijfsgegevens
Geschreven door het bedrijf
CityDrinks is the UAE’s fastest, most convenient, and most affordable online alcohol delivery platform. We offer the largest selection in the UAE with over 3,000 products — from premium wines, spirits, beers, and champagnes to bar accessories and glassware. Our mission is simple: make it easier than ever to enjoy your favorite drinks without leaving home. Whether it’s a weekday evening, weekend gathering, or a special celebration, CityDrinks ensures fast and reliable delivery straight to your door. We’re proud to offer VIP Express delivery in 60 minutes, free next-day delivery, and flexible standard slots to suit every schedule. Our transparent pricing, wide range of promotions, and exclusive deals make us the go-to choice for thousands of happy customers. More than a store, CityDrinks is about service you can trust — from ID-verified orders to guaranteed delivery times. If we’re late, we refund your delivery fee. Experience the smarter way to shop for drinks. Discover why so many people are switching to CityDrinks.
Contactgegevens
https://citydrinks.com, Abu Dhabi, Verenigde Arabische Emiraten
- 024920666
- info@citydrinks.com
- citydrinks.com
3,1
Gemiddeld
11 reviews
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Quick delivery but not full order
While the delivery was quick I only received a quarter of my order and when I tried to follow up no one answered the call and I tried taking to an agent online. Waited for 10 mins before I gave up both times. No one called me back but there was a message asking me to “check the boxes!!!! I only received 1. There should have been more. Let’s see if they will actually reach out and solve this!!!
4 maart 2026
Review zonder uitnodiging
bad delivery experience
21 januari 2026
Review zonder uitnodiging
Antwoord van CityDrinks
Hi Harsh,
We’re sorry to hear that your delivery experience did not meet expectations. We’d like to understand what went wrong so we can look into it properly and improve.
Please contact our support team with your order number and a brief description of the issue, and we’ll be happy to review it and assist.
They've got different rules with every…
They've got different rules with every delivery. Always a problem. So much so, that the delivery guy wadn't allowed to carry my delivery. I had to carry it myself. And every time there are changes. I would rather travel to JMK than rely on City Drinks next time.
16 januari 2026
Review zonder uitnodiging
Antwoord van CityDrinks
Hi Anna,
Thanks for sharing your feedback. We’d like to clarify that delivery access rules are set by building management and local regulations, not by CityDrinks or our couriers. These requirements can vary by location and occasionally change, which can unfortunately affect how deliveries are completed on-site.
Our team always follows the rules in place to ensure compliance and safety for customers, staff, and building management. We’re sorry this caused inconvenience in your case and appreciate you taking the time to share your experience.
If you’d like us to look into this specific delivery and see how we can improve going forward, please feel free to reach out to our support team directly.
Thank you City Drinks for making our…
Thank you City Drinks for making our life easier in giving door to door service. It saves our time.
Also you guys have great offers too.
Thankyou once again and Happy. We year in advance 🍻
31 december 2025
Review zonder uitnodiging
These people are scammers
These people are scammers. As many other shops they play with false advertisement. They inflate the original price and then show massive discounts. I appreciate the local rules are allowing this but I feel offended as a consumer. They do false advertisement on the refer a friend campaign but not mentioning at all what the bonus you get can be used for snd you end up with 5 aed discount rather than 20%. Scammers.
24 november 2025
Review zonder uitnodiging
Antwoord van CityDrinks
Hi Fabio,
We take allegations of false advertising very seriously and would like to clarify a few points. CityDrinks does not inflate prices to create artificial discounts. All pricing, promotions, and referral incentives are applied transparently and in line with local regulations.
Our referral program provides a credit with clearly defined usage conditions (such as minimum order values or eligible categories), which are displayed at the time the promotion is offered. The final value of any discount depends on how the credit is used, not on misleading pricing practices.
We’re sorry to hear that the program did not meet your expectations, but we strongly reject the characterization of our business as misleading or deceptive. If you believe any specific promotion was unclear or incorrectly applied, we invite you to contact our support team so we can review the exact order and address it directly.
Thank you city drink for your kind of…
Thank you city drink for your kind of this good service which is I didn't find any other company service I got my order on time and good maner and respect from delivery driver
1 november 2025
Review zonder uitnodiging
Quick delivery service with good manner…
Quick delivery service with good manner and well behave drivers... I would love to take a service again and again
14 oktober 2025
Review zonder uitnodiging
Great experience with the quality and…
Great experience with the quality and price as compare to other liquor stores in the country.
Most important thing that they have fastest delivery service.
14 oktober 2025
Review zonder uitnodiging
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