Awful. I don't know where CitySprint get their delivery drivers but this one drove up a public footpath and drove right across neighbour lawns citing that GPS took them there. What bullshit. I shall b... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 18 City Business Park, Easton Road, BS5 0SP Bristol, England, GB
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Lees wat reviewers zeggen
Had a very important documents I needed to get to the American Embassy on an overnight and Dan was fantastic! He called when he arrived and collected the documents with a smile! Grade A customer servi... Toon meer
Bedrijf heeft geantwoord
I would actually give no stars if I could. Delivery time was 07.00 am to 11 am.over 5 hours late!. This delivery was through Wicks.I won't make that mistake again.After finally getting hold of cust... Toon meer
Bedrijf heeft geantwoord
Excellent delivery, really friendly and helpful. Actually read our door sign, rang bell and came into communal flat hall which makes a nice change, most drivers just dump deliveries outside main bott... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.
Contactgegevens
Unit 18 City Business Park, Easton Road, BS5 0SP, Bristol, England, Verenigd Koninkrijk
- 01179 555566
4,9
Uitstekend
2K reviews
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Lovely Drivers!
Had a very important documents I needed to get to the American Embassy on an overnight and Dan was fantastic! He called when he arrived and collected the documents with a smile! Grade A customer service!
10 juni 2026
Review zonder uitnodiging
Antwoord van CitySprint - Bristol
We're happy to hear that your important documents were delivered overnight! We appreciate your positive feedback regarding our team member's excellent customer service and helpfulness.
Awful
Awful. I don't know where CitySprint get their delivery drivers but this one drove up a public footpath and drove right across neighbour lawns citing that GPS took them there. What bullshit. I shall be making a complaint and asking for compensation as they have damaged our lawns through negligence. We have photo evidence. Bunch of cowboy idiots.
13 juni 2026
Review zonder uitnodiging
Antwoord van CitySprint - Bristol
We are concerned to hear about this incident and the damage to your property. We take such matters very seriously and will investigate this immediately. Thank you for bringing this to our attention. We will now reach out to you privately to take more details.
I would actually give no stars if I…
I would actually give no stars if I could.
Delivery time was 07.00 am to 11 am.over 5 hours late!.
This delivery was through Wicks.I won't make that mistake again.After finally getting hold of customer services at Wicks, put on hold while they telephoned the driver, to be told he's running late, 5 HOURS late. Surprisingly, 25 mins later , my delivery turned up.NO apologies.
Tracking does not work either.
27 mei 2026
Review zonder uitnodiging
Antwoord van CitySprint - Bristol
We are truly sorry to hear about the significant delay and lack of communication regarding your delivery. We understand your frustration with the tracking not working and the absence of an apology. We are reviewing our delivery processes to prevent similar issues.
Great delivery experience
Delivered on time, lots of heavy cement stacked nicely and lovely polite people. Ref BL23
16 mei 2026
Review zonder uitnodiging
Antwoord van CitySprint - Bristol
We are so pleased to hear about your positive experience with our delivery and team. Thank you for your kind words!
Wonderful
Our courier BL23 arrived perfectly on time, made sure we answered the door rather than leaving wood out in the rain, tripled check he was delivering the right items, carried the items into the house for us and was very friendly. Overall a wonderful delivery experience.
15 mei 2026
Review zonder uitnodiging
Antwoord van CitySprint - Bristol
We're happy to hear that your delivery was on time and that our team ensured your items were safely delivered. We appreciate your positive feedback!
Polite and friendly delivery person bl23
15 mei 2026
Review zonder uitnodiging
Antwoord van CitySprint - Bristol
We appreciate your kind words about our delivery person! We're glad you had a positive experience.
Antwoord van CitySprint - Bristol
We are so glad you had a positive experience with our communication and delivery.
Delivered on time to the place required.
Delivered on time to the place required without any complaints to me. Other delivery services could learn a valuable lesson from my experience today.
30 april 2026
Review zonder uitnodiging
Antwoord van CitySprint - Bristol
We're happy to hear that your delivery was on time and went smoothly! We appreciate you sharing your positive experience and thank you for your feedback.
Great delivery and service
We were given an update that our delivery was a few stops away. When it arrived the driver ((BL23) helped carry the fence panel through the house to the garage. He was friendly and polite. We were very happy with the service.
16 april 2026
Review zonder uitnodiging
Antwoord van CitySprint - Bristol
We're happy to hear that our delivery service met your expectations! We appreciate your positive feedback regarding the driver's helpfulness. Thank you!
Item collected and received as booked
Item collected and received as booked, smooth process.
15 april 2026
Review zonder uitnodiging
Antwoord van CitySprint - Bristol
We're happy to hear that the collection went smoothly. Thank you for your positive feedback; we appreciate it a lot.
Really friendly
Really friendly, helpful and careful. My courier was BL23
14 april 2026
Review zonder uitnodiging
Antwoord van CitySprint - Bristol
We're so happy to learn that our courier was friendly, helpful, and careful. We appreciate you sharing your positive experience with us.
Good overall delivery
The item arrived within the time frame. The driver dilvered the items which were quite heavy carefully placing them where I indicated. He was helpful and happy.
10 april 2026
Review zonder uitnodiging
Antwoord van CitySprint - Bristol
We're happy to hear that the item arrived within the expected time frame! It's great to know that the driver was helpful and carefully placed the heavy items where you wanted them. Thank you for your feedback.
Courteous delivery staff
Courteous delivery staff. Very helpful
10 april 2026
Review zonder uitnodiging
Antwoord van CitySprint - Bristol
We appreciate you letting us know our delivery staff was courteous and helpful! We are so glad you had a positive experience.
Great service with a smile - BL23
Great service with a smile!
Thank you
10 april 2026
Review zonder uitnodiging
Antwoord van CitySprint - Bristol
We appreciate you letting us know about the great service you received! We are so glad you had a positive experience with our team.
Great service from BL23
Great service from BL23, they were friendly and helpful.
9 april 2026
Review zonder uitnodiging
Antwoord van CitySprint - Bristol
We're so glad to hear that our service was great and that our team was friendly and helpful. We appreciate your positive feedback.
Efficient and polite
Efficient unload and polite courier. Thanks
4 april 2026
Review zonder uitnodiging
Antwoord van CitySprint - Bristol
We're so glad the courier was polite and the unload was efficient! We appreciate your positive feedback very much.
Excellent
Delivery perfect on time and right to the door thanks
20 maart 2026
Review zonder uitnodiging
Antwoord van CitySprint - Bristol
We're happy to hear that your delivery was perfect and on time! Thank you for your positive feedback; we appreciate it.
Super friendly and helped me get everything situated inside
BL23 were great and helped me get everything inside, I was surprised how fast the delivery was!
17 maart 2026
Review zonder uitnodiging
Antwoord van CitySprint - Bristol
We're happy to hear that the delivery was fast and that the team provided great assistance getting everything inside. Thank you for your positive feedback!
Polite and very helpful
The courier who delivered the fence panels today was BL23. Lovely chap, really polite and helpful.
20 maart 2026
Review zonder uitnodiging
Antwoord van CitySprint - Bristol
We're happy to hear that the delivery went smoothly! It's great to know that our courier was polite and helpful during your fence panel delivery. Thank you for your positive feedback.
Lovely delivery today
Lovely delivery today. Delivery was PL81-KAY. She was friendly, efficient & a good all round good egg.
19 maart 2026
Review zonder uitnodiging
Antwoord van CitySprint - Bristol
We're happy to hear that you had a great delivery experience! We appreciate you taking the time to share your positive feedback regarding our team member.
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