Let me tell you a story about integrity
About a year ago, I bought a house. It came with a solar energy system, 22 panels facing south and a bi-directional meter. The former owner says my power bills will be really low. I called FPL and transferred the existing service to my name.
The first bill arrives and the price is not terrible, but not “really low”. Summer comes and the bills creep into the hundreds. I am thinking this solar business isn’t really panning out like I had hoped.
A few months ago, a solicitor came to my door. He noticed my solar setup and wonders if I’d be interested in adding panels. I’m thinking, okay I already have the system, maybe for the price of some additional panels I can reduce my power bills. They send a guy to look at my system. He checks the meter, checks the panels. After two hours and several calls back to his office, they draw up a proposal: For $30K this company will add panels to my east and west-facing roof, to increase system output to “where it should be”. I tell them to call me in a week.
So what happened? I called around to get some other quotes. CKR Solar sends a guy over. I explain how my bills seem high. He looks up at my roof and immediately names the panel brand, says they are quite good. He writes down some details and looks some more. Checks my meter and electronics. He asks to see my power bill. Then we sit down and he says he can fix my problem. I ask him how much?
So, this man’s name is Ian King. Ian tells me it won’t cost me a penny. I see red flags and expect to be disappointed. Ian says the other company was trying to scam me– says I don’t need any additional panels or anything else. Huh? Ian points to a section of my power bill and explains I have not been receiving credit for power I’ve been sending to the FPL grid. He takes me back out to the meter and shows me how he confirmed power was indeed flowing both directions, as designed. Ian tells me who to call at FPL to fix the problem. Says that’s all I need.
At this point I am a bit stunned. I ask him how much he wants for spending his afternoon troubleshooting my system. Ian says no charge, he’s happy to help people because it's the right thing to do and word gets around. He drives away with a smile and a wave.
I called FPL and they told me I needed to sign a document. That’s all it took. My latest power bill was $25.66. My March consumption dropped from 10 to 0 kWh/day, with additional excess solar energy banked for future credit.
Thank you, Ian!
And thank you for reading my story. Good people need to be recognized. I want you to know Ian King of CKR Solar is a friendly, intelligent, honest person you can absolutely trust.
26 februari 2024
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