Clairbelle Reviews 

This website sent me a hoodie completely different to the one advertised. They would not accept a return u less I paid for shipping back to china! I paid £35 for the item and was basically a waste of money. I stood my ground and did not accept any partial refund that they kept increasing. I eventually went to my bank for a charge back and I have today (after 60 days) received a full refund. Avoid this company at all costs! I believe they may have changed their name now as I cannot find the website.

Awful. Do not use this website. If you order something they will not let you return it, and communication is very poor - they reply in Greek or German or whatever language they choose to. I bought 2 dresses of the same style, neither of which fit me (one too big, one too small) and very poor quality in my opinion, and they say they will only provide an exchange if an item is faulty. I explain I do not want an exchange, that they are obliged to provide a refund as per the Consumer Contracts Regulations but after 4 emails back and forth they have now offered a paltry 10% refund. I don't see how they are still trading. Stay away!