Clarks - Salisbury Reviews 116

I was served by the most helpful assistant named Leah. I needed help with choosing trainers to support my right foot that has a bunion. (Having been advised by my podiatrist for the type of shoe.) Leah went to great lengths to accommodate my particular requests including my difficulty with laces. She took great care in bringing different models, sizes and colours until eventually she found exactly what I needed. Nothing was too much trouble for Leah and she maintained her good humour and pleasant disposition throughout. I'm pleased to say that I bought one pair of trainers as well as a pair of sandals for my holiday. Thank you Leah!

Salisbury branch always delivers on solid customer service and smiles when I'm sorting the kids out with shoes for school. First class service from superstar Claire, thank you, especially during such a busy time.

Sinead, whilst a little shy, is amazing.
A few weeks ago I came in with a child who really struggles to complete tasks and hates shopping! I was a little nervous for him as I really wanted him to have a positive experience to purchasing shoes that fit properly. Sinead was kind and patient with us and made sure we came away with not only the right sized shoes but shoes that my young person loves! Great experience, thank you

We were helped by Sinead at Clarks Salisbury as we are looking for a pair of shoes for my son. She was gentle and friendly to our son as she measured our son’s foot. We enjoyed our day

Very friendly service from Amy. Spent time searching for the shoes I wanted.

Excellent service from Katrina in Salisbury this morning. First class!

Leah was fantastic & most helpful with good 👍 humour and the boots 🥾 are fantastic for my holiday next week in Amsterdam

This was in Salisbury

Shopped for mens shoes in Salisbury, Wiltshire and was very impressed. Nothing was too much trouble even though other customers were needing attention. The lady assistant (or manager?) I believe is called Katrina and was a delight. Couldn't fault her in any way. Bought shoes and will be back. Well done Clarks and to your staff.

Sinead in Salisbury was very friendly and patient with our children.

Staff made it very simple and accessible as we were flummoxed by the delivery protocol with EVRI.
WE were able to help me purchase a style to my liking
Sinead was very helpful

Absolutely amazing quality product. Amazing experience with customer care and attention. Quality.
Worth every penny
Thankyou for still making shoes that last a lifetime

What a fantastic service, Leah was so knowledgeable in particular as I was looking for shoes for use with custom made orthotic insoles. I was extremely impressed with her specialist knowledge and also her patience and care taken in identifying suitable shoes, she really couldn't have been more helpful and I was delighted to purchase 2 pairs.
What a contrast to other shoe stores I visited, from now on Clarks at Salisbury will be my go to shop, certainly worth the journey from Ringwood.

The help Leah gave me at the Salisbury Clarks shop was first class. Nothing was too much trouble, and she was sensitive to my needs as a disabled shopper. Great service.

Great service by Arisha! Helped with our 7 year old sons shoes and found the perfect pair. Great work!

The staff - in particular, Katrina at the Salisbury shop. Helpful, patient, witty. It was the best experience we have had shopping for shoes - or pretty much anything else in a very long time! She deserves recognition. Excellent. 👍

Katrina was so helpful and thorough

Great friendly helpful service from Katrina at the Salisbury store today. We only went in to look and she sold me and the wife shoes. Clarks look after her she’s a credit to your company.

The assistant was called Amy. While I was looking at was available she was being very kind and patient with an elderly lady. It was lovely to see every customer being valued. She was helpful when I was deciding on my shoes. I explained about the foot support I used and how it affected how shoes fit. She suggested a couple of options and as she kindly let me try out the half insole I could see that this solved the problem. She was obviously very experienced knowing your products and had great people skills.

This is a Lovely shop and Amazing staff! I was helped by Sinead who was so gentle and patient towards my little boy. Will definitely be coming again for his next pair of shoes!
Thank you for your help.