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At Clear Drain Solutions, we specialize in comprehensive drainage services designed to keep your systems running smoothly. With expertise in drain maintenance, unblocking, and repairs, we provide reliable solutions tailored to meet the unique needs of both residential and commercial clients. Our experienced team is dedicated to delivering high-quality service with minimal disruption, ensuring that your drainage issues are resolved efficiently and effectively. Trust us to safeguard your property and enhance your drainage systems—because clear drains lead to a clear mind!
Verenigd Koninkrijk
3,9
14 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
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Boys came to unblock my drain, they were so nice and helpful. Got it sorted a lot quicker than I expected. Thanks so much
Antwoord van Clear Drain Solutions
Thank you for your kind review Sarah. We appreciate you choosing Clear Drain Solutions Ltd!
I was very impressed with the service. We had a blocked drain and it was sorted quickly with no hassle. Great value for money and excellent customer service. Wouldn’t hesitate to recommend.
Antwoord van Clear Drain Solutions
Hi Dean. Thank you for taking the time to leave us a review! We are glad we could get everything sorted for you and really appreciate your recommendation. All the best from the team at Clear Drain Solutions Ltd.
Fast and easy process, was hesitant about the pricing at the start but when dave got to site and started working i felt very happy with the the choice of company, he was at site for 15 minutes and had my drains back to working again, thanks guys would definatley recomend.
Antwoord van Clear Drain Solutions
Thank you for the 5 star rating Oliver! We will be sure to pass your praise along to Dave. We appreciate your recommendation. Thanks for choosing Clear Drain Solutions Ltds.
The issue was not with the fact that the work was carried out efficiently, the issue was around the invoicing and the attitude of the personnel in accounts.
When i called for a quote i was told over the phone it would be around £150, i was then sent a whatsapp message saying that it would be between £100 - £250. The engineer was on site for 20 minutes and i ended up with an invoice for £216 which i tried to contest only to be told i had no option as it was a sliding scale and that was the price, the employee woud not allow me to speak, as she talked over me at every oppotunity when i tried to explain that the charge was effectively £540 per hour. The actual job took no longer than 5 minutes but the engineer was on site as mentioned for 20 minutes. So be aware of this if you use them.
Antwoord van Clear Drain Solutions
Good afternoon Brian,
I’m very sorry to hear that you've had a negative experience. However, I believe there may have been a mix-up, as the rates you mentioned do not align with the ones we charge. It appears that you may have mistakenly reviewed a different company, as there is another business with a name similar to ours.
Negative reviews like this can significantly impact our reputation, and we want to ensure that your feedback reaches the correct party.
Please don’t hesitate to contact us at 01202 028818 so we can assist you in addressing this matter and clarify any confusion.
Thank you for your understanding, and we look forward to resolving this for you.
This is the worst contractor I have ever seen. Two men came to my flat when I called them for unblock the drink drainage. They just brought a Hoover air vacuum cleaner, they spent half an hour to vacuum the sink drain, it improve a little, but the block issue still there . Then they need longer time , about 10 minutes later, they said they sorted out, but still part block. They charge me £264 for 40 minutes without sorting out the block. I am very disappointed, this company is not special in unblocking drainage, they are use vacuum cleaner to unblock drainage, it is very unprofessional. It is a cheating team. Be careful for it.
Antwoord van Clear Drain Solutions
Hello,
Thank you for your feedback. We are sorry to hear that you were disappointed with the outcome of our visit.
As advised at the time of booking, we advised that the method of clearing within a flat would be a wet vac method prior to the visit, as access limitations often prevent us form using the full range of equipment. Following your request, our engineers attended and made every effort to assist using the method available.
The blockage was partially improved during our visit. When it became clear that further progress would be limited, our engineers discussed the situation with you and explained possible options. At your request, they continued to work on the issue and spent additional time on site in an effort to achieve the best possible result.
We pride ourselves on being honest and transparent with out customers and always aim to provide the highest standard of service. While we understand your disappointment that the issue could not be fully resolved, we are satisfied that our engineers acted professionally, communicated clearly, and did everything reasonably possible under the circumstances.
We are sorry that you felt let down by the outcome. If you would like to discuss the matter further, we would be happy to speak with you directly.
Kind regards,
Clear Drain Solutions Ltd
Jake provided a service that was both professional and positive. Hope I don't need my drains unblocking again but would certainly use these guys if I did....
Antwoord van Clear Drain Solutions
Hi Keith. Thanks for sharing your experience. We know how stressful a blocked drain can be, so we are really glad we could get things flowing for you quickly! Thanks for choosing Clear Drain Solutions Ltd.
Amazing work quick and affordable the guys work really hard to insure as a customer I was happy id recommend Karl and Sam as they done an amazing job in no time at all
Antwoord van Clear Drain Solutions
Thanks for your review Jack. We appreciate your business!
Arranged a survey to which no one showed up, phone the office an was told I would get a call back but never did. Lost faith in this company.
Antwoord van Clear Drain Solutions
Good Morning,
We recognise this as a fake review as we have no history of you contacting us or being a customer.
You may have left this review on the wrong company so we kindly ask you to remove this review,
All the best
Clear Drain Solutions
Omg what a lovely gentleman. Cleared my drains out so quickly and was so polite. Karl and pickle are wonderful lads, cheap and super efficient
Antwoord van Clear Drain Solutions
Thank you for your kind review!
Sam was a star, he came out on short notice to unblock our overflowing drains. Thanks again sam!
Antwoord van Clear Drain Solutions
Thank you for your kind review!
Sam and Tom were cheerful and professional. They arrived on time at 4.30pm and were quick and efficient and were able to clear the drain within the half hour.
I gave them mugs of tea - they had been working from 4.00am and no one else had offered them a drink.
What is happening to 'kindness' and consideration for people who do such dirty and smelly jobs. We need them . Thank you
Antwoord van Clear Drain Solutions
Thank you for your kind review!
Sam and his team were amazing, wouid definitely recommend
Antwoord van Clear Drain Solutions
Thank you for your kind review!
Clear Drain Solutions Review
I recently had the pleasure of working with Clear Drain Solutions, and I couldn’t be more impressed with their professionalism and efficiency. From the moment I reached out, their customer service was top-notch. They responded promptly, scheduled an appointment that fit my busy schedule, and arrived on time as promised.
The technician was knowledgeable, courteous, and explained the process in simple terms. They identified the problem with my clogged drain quickly and resolved it efficiently using environmentally friendly methods, which I really appreciated.
What stood out the most was their attention to detail and their commitment to ensuring the issue was completely resolved before leaving. They also gave me some useful tips to prevent future blockages, showing that they genuinely care about their customers.
The pricing was transparent and fair, with no hidden fees or surprises. For the level of service provided, it was worth every penny.
If you’re looking for a reliable, professional, and customer-focused plumbing service, I highly recommend Clear Drain Solutions. They’ve earned my trust and will be my go-to for any future needs!
Antwoord van Clear Drain Solutions
Thank you for your kind review!
Great company to deal with, arrived fast and left my property clean and tidy.
Antwoord van Clear Drain Solutions
Thank you for your kind review!
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